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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
974 ratings974 reviews
  1. 5 stars72% (701)
  2. 4 stars16% (157)
  3. 3 stars7% (73)
  4. 2 stars2% (21)
  5. 1 star2% (22)
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Showing 1-10 of 974 reviews
Jul 20, 2026
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product for the Pool, Zoo, and Activities

We have used this at the pool several times. My 3-yr old grand child loves it! She would take it to the lawn chair, spread out her blanket, open her box, and stretch out eating and watching the people in the pool. Sadly, she looks to grown up doing this (LOL). Freeze tray is great for short, hot outings.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Jul 23, 2026
Reviewer name: Lindsey W.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for when you have no fridge access!

We just started attending a daycare that requires us to pack a lunch, and they do not have cold storage for the lunches. These have been perfect! We can send it and feel confident that his food will stay at an appropriate temperature until lunch time. The compartments are a great size and keep everything separated. Bonus that he also likes to pretend the outer piece is his laptop when it’s not being used for his lunch. I wish they would make it in the snake pattern too! The pic is one my husband packed; he thinks our 4 year old eats as much as a grown man.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Jun 3, 2026
Reviewer name: Rochelli Aquino
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bentgo Kids

It's been ideal, it's exactly the light comfortable backpack I had been looking for. I traveled with it last weekend and I was shocked because of all the space it has, it's perfect for short roadtrips and daily life.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Sep 22, 2025
Reviewer name: Erica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Please make extra trays and lids!

My kids love the original bentgo chill box but their growing appetites made us really excited to try this larger version. The chill max is as great as the original with a moveable divider bonus. The built in ice pack in the max chill can nest under the ice pack of the chill for efficient freezer space. Hoping you will sell lids and extra trays for the chill max so we can pack our lunch the night before and store in the fridge.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Aug 3, 2026
Reviewer name: CarrieN
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great and sometimes catches on insert

Ordered two of these. They’re a great size for big snacks. I bought them for the chill insert. One of the containers keeps catching on the insert and it makes it difficult to open. The other works perfectly.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Jul 7, 2026
Reviewer name: Sarah
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great compartments, but food gets stale

Love this lunch box for my 14 month old, especially with the ice pack! So smart. The compartments are great. I have just noticed that puffs and freeze dried fruits get stale within a day, so does that mean it’s not airtight?

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Sep 14, 2025
Reviewer name: Ashley P.
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice built in ice pack

This was my kids first time using this Bentgo box with chill pack. I’ve always used the standard one. I really like the built in ice pack. It’s a little difficult opening and closing the lunch container the reason for 3 stars. But overall we like it. And I like the compartments it has in this one. I will probably purchase more for my other two kids in the future.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
Jul 21, 2026
Reviewer name: Cabeth
3 out of 5 stars
3 out of 5 stars review

Cute but small

This is such a cute bag and very well made. But I bought it for my son to take to school and it won’t fit a standard sized 3 ring binder. So disappointed, I really thought since the dimensions were larger than the binder it would work, but the way the bag is curved at the top it won’t zip around it. Super cute though, would make a great toddler or daycare bag.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
reply from Customer Service

Hi Cabeth, Thank you for taking the time to share your feedback. We're glad to hear you found the Bentgo Kids 2-in-1 Backpack & Lunch Bag cute and well made, but we're sorry to hear it didn't meet your expectations for your son's school needs. We understand how disappointing it is when a backpack doesn't accommodate a standard 3-ring binder as expected. Feedback like yours is valuable and will be shared with our product team as we continue to improve our designs. If you have any questions about the backpack's dimensions or would like help finding a Bentgo product that's a better fit for your needs, please don't hesitate to contact us at support@bentgo.com or 657-275-3738. We'd be happy to help. Thank you again for your honest feedback. Jessica Bentgo Support

Aug 12, 2026
Reviewer name: Sorry but…
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor design

In order to open it there’s potential to dump the entire contents on the floor. Not what I want for my new kindergartner. Also main compartment is too small to hold a sandwich.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
reply from Customer Service

Hi, Thank you for taking the time to leave your feedback, and congratulations on your new kindergartner! We are so sorry to hear that the Bentgo Chill Kids Lunch Box hasn't met your expectations for opening ease and compartment size. The contoured latches are designed to secure a leak-proof seal during the school day, though they can take a little practice for younger hands to open smoothly. For fitting sandwiches, we generally recommend cutting standard bread in half or quarters to comfortably fit inside the main compartment, or exploring one of our larger lunch box models. We would love the opportunity to help find a solution or product option that better fits your needs. Please reach out to us directly so we can assist: Thank you, Jessica Bentgo Support 657-275-3738 support@bentgo.com

Dec 3, 2025
Reviewer name: Sara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Idk!!

I’m not sure if the issue is with the item I received or if it’s just how this product is made, but the inner compartments don’t fit properly. The pieces feel loose and keep shifting, which makes the lunchbox a bit inconvenient to use. I expected the compartments to lock in place, but they don’t sit securely at all.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
reply from Customer Service

Hi Sara, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Chill Mini Lunch Box not locking properly. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support