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Customer reviews for Bentgo Kids 2-Pack Stainless Steel Lunch Box & Water Bottle Set for
Bentgo Kids 2-Pack Stainless Steel Lunch Box & Water Bottle Set
4.1 out of 5 stars
stars
229 ratings229 reviews
  1. 5 stars61% (140)
  2. 4 stars15% (34)
  3. 3 stars4% (10)
  4. 2 stars8% (18)
  5. 1 star12% (27)
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Showing 81-90 of 229 reviews
Jan 16, 2024
Reviewer name: Mo527882
4 out of 5 stars
4 out of 5 stars review

Careful Washing w/ Dishwasher

I love this product. The look is amazing; however, be careful washing it while using a dishwasher. My husband accidentally laid it up instead of laying it flat on the top rack of the dishwasher. Now some of the paint/print is chipped on the sides of the container. This was a Christmas gift to our 6 year old daughter. Very Disappointed.

Review from Bentgo
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Dec 6, 2022
Reviewer name: Heather Lynn
5 out of 5 stars
5 out of 5 stars review

Stellar Product with Amazing Customer Service

I use the stainless steel bentgo boxes for my two children and have great things to say about this product. It is stainless steel so it's healthier for your children than eating out of plastic. The compartments make it easy to give a variety of food in their lunch. Most importantly, it doesn't leak! I have also been beyond happy with the customer service.

Review from Bentgo
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Aug 14, 2023
Reviewer name: Abbs
5 out of 5 stars
5 out of 5 stars review

Stainless Steel is the way to go

We purchased these as a stainless steel upgrade to our daughters’ lunch boxes, and we are thoroughly satisfied with our purchase. The compartments provide the perfect amount of space to pack full lunches for our 5 and 7 year olds. The added silicone container creates even more compartment customization. They are very easy to clean (we usually split between handwashing and using the dishwasher) and have a small enough footprint that we can easily tuck them away when not in use. Our girls love their Stainless Steel Bentgo lunchboxes and we feel great knowing these will likely last a very long time. Very happy with the purchase. Definitely recommend.

Review from Bentgo
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Aug 21, 2025
Reviewer name: MLEinVirginia
2 out of 5 stars
2 out of 5 stars review

Too difficult to open/close, broke after 1 week

We bought new lunchboxes for our twin first-graders, and they looove how they look. However, opening and closing these boxes is a nightmare. The latches are too tightly attached for their little hands to pull up, and once open, the lid is very difficult to align with the box in order to get it to close correctly. We are five days into the school year, and one of the latches just snapped off. We've liked Bentgo in the past, but their stainless steel option just doesn't work for kids.

Review from Bentgo
Helpful?54JQQ8ONUGUS17159760862
reply from Customer Service

Hi MLEinVirginia, We’re so sorry to hear about the challenges your twins have experienced with their new Bentgo Kids Stainless Steel Prints lunch boxes, and we completely understand how frustrating it must be when the latches are difficult to use and one has already broken so soon. That’s certainly not the experience we want for you or your kids. Here’s a quick tip that may help: How to Close the Lid: Press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day. Since your product is also backed by our warranty, our team will be reaching out directly to help make this right. In the meantime, please feel free to contact us at support@bentgo.com or call us at 714-668-0300 so we can assist you right away. Thank you, Jessica Bentgo Customer Support

Aug 21, 2022
Reviewer name: Cand4jz
5 out of 5 stars
5 out of 5 stars review

Grandson loves his dinosaur lunchbox

I got this for my 3 year old grandson to take to school this year. He loves the dinosaur print and he is able to open/close it all by himself which I’m sure his teachers will appreciate! The lunchbox is a prefect size to fit all of his favorite foods and it. I love that it is dishwasher safe too.

Review from Bentgo
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Oct 12, 2024
Reviewer name: Renw
1 out of 5 stars
1 out of 5 stars review

The lid to the cup sucks

Why is the pieces on the lid of the cup so incredibly complicated to put together? Are we just not supposed to ever take it apart to properly clean it? It takes 3 adults, a youtube tutorial and 45 mins to put it back together. To the trash that cup goes. Terrible design.

Review from Bentgo
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reply from Customer Service

Hi Rachel, Thank you for purchasing our Bentgo Kids Prints Lunch Box & Water Bottle and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 17, 2023
Reviewer name: AshGR
3 out of 5 stars
3 out of 5 stars review

Great bottle, but broken after drop

My son received this bottle as a gift. The dinosaur design is really nice, and the bottle seemed well made, and the soft straw was a definite plus for my son who doesn’t like drinking from a hard straw. I hand washed it before the first use, and the pieces came apart and put back together pretty easily. Unfortunately, during the first use, my son dropped it from his high chair onto the linoleum, and the piece that holds the straw in the closed position broke off, making the lid only usable with the straw extended. I really liked that the straw could be covered for use during travel, so it’s unfortunate that this lid won’t work in that way.

Review from Bentgo
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reply from CS

Hi Ashton, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 9, 2025
Reviewer name: ertr
1 out of 5 stars
1 out of 5 stars review

Leaks so bad

We received this as a gift for my daughter, who loves dogs, and it leaks so bad - has ever since we received it. We've even started only filling it halfway with water and it still leaks. It's as if the o-ring seal on the inside of the lid isn't doing its job, even though it is present. Super disappointed with this, especially since this is usually such a good brand.

Review from Bentgo
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reply from Customer Service

Hi E, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Water Bottle leaking. We understand how frustrating this must be, and we want to make it right. This product is backed by our industry-leading 2-year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you promptly and ensure your satisfaction. To help you get the most out of your water bottle, here are some tips and best practices: -Ensure a Tight Seal: Make sure the lid is properly aligned and tightly secured to prevent leaks. Avoid over-tightening, as this could affect the bottle’s performance. -Cleaning and Maintenance: Regularly clean all parts of the bottle, including the lid and straw, using warm soapy water. A bottle brush is ideal for reaching all areas. -Proper Filling: Avoid filling the bottle to the brim. Leave a small gap at the top to prevent liquid from spilling when the lid is closed. Your satisfaction is very important to us, and we’re committed to providing a positive experience with Bentgo. Please don’t hesitate to reach out so we can assist further. Thank you, Jessica Bentgo Support Customer Service

Sep 12, 2022
Reviewer name: wendy127
5 out of 5 stars
5 out of 5 stars review

Awesome lunch box

Pros: - Very durable - Keeps food cold when packed with icy - Dishwasher safe - Leak proof - Easy to clean - Cute and stylish - Lots of space for snacks and lunch Cons: - Not microwave safe - A bit on the heavy side 1 lb 12.5 oz on scale - Silicon might stain with spaghetti. Happened with my bentgo fresh. I’m too scared to put spaghetti in it since it’s still brand new. My kid uses this lunch box everyday and it is very durable. It’s so durable that she would probably lose it before it breaks. I would definitely buy this again. It makes a perfect gift.

Review from Bentgo
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Dec 5, 2023
Reviewer name: DavHen
5 out of 5 stars
5 out of 5 stars review

Leak-Proof Joy for Little Explorers

The Bentgo Kids Water Bottle has become an essential companion for our 3-year-old daughter since she started daycare. Its leak-proof design provides peace of mind, even when tossed into her bag. The clever noodle-shaped latch ensures a tight seal, preventing spills. The lid and handle design are not only functional but also charming. Our daughter is enamored with the adorable shark design, making it her constant companion. It's proven durable, easy to clean, and seamlessly integrates into her daily adventures. A must-have for parents seeking a reliable, kid-friendly water bottle that adds a splash of fun to hydration on the go.

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