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Customer reviews for Bentgo Kids 2-Pack Stainless Steel Lunch Box & Water Bottle Set for
Bentgo Kids 2-Pack Stainless Steel Lunch Box & Water Bottle Set
4.1 out of 5 stars
stars
229 ratings229 reviews
  1. 5 stars61% (140)
  2. 4 stars15% (34)
  3. 3 stars4% (10)
  4. 2 stars8% (18)
  5. 1 star12% (27)
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Showing 71-80 of 229 reviews
Jul 17, 2023
Reviewer name: Paolaa
5 out of 5 stars
5 out of 5 stars review

Perfect water bottle!

Son totally loves his water bottle. Perfect for school since it is also leak proof and easy for them to use. Very cute design and perfect size for it to fit in any lunch bag or backpack. Would totally recommend and they also have the best customer service.

Review from Bentgo
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Jul 19, 2024
Reviewer name: tati215
2 out of 5 stars
2 out of 5 stars review

Top design peeled off after one wash in a dishwash

Overall good product but I washed it ONCE in a dishwasher and the sticker design on top peeled off on the sides. Not sure why it’s advertised as dishwasher safe. Also, they could sell replacement sticker designs for the lid. Looks pretty worn down now, will probably peel the rest of it and have my kid stick something on top to make it look better

Review from Bentgo
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reply from Customer Service

Hi Tati, Thank you for purchasing our Bentgo Kids Stainless Steel Prints Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 13, 2023
Reviewer name: Jess23
3 out of 5 stars
3 out of 5 stars review

Customer Service

I purchased this water bottle about 2 months ago and found it very hard to clean around the straw. There was mold build up. I contacted customer service, and they are replacing the bottle and have provided instructions on how to clean the straw area effectively to help reduce reoccurrence of mold build up. My daughter likes the easiness of using the water bottle and I will give it another try.

Review from Bentgo
Helpful?54JQQ8ONUGUS17159760862
reply from CS

Hi Jessica, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 21, 2023
Reviewer name: Mama18
5 out of 5 stars
5 out of 5 stars review

Perfect Bottle for Toddler on the Go

My 18-month-old loves this bottle. It's super easy for him to drink from, he can flip the straw open and closed himself, and it fits in the cup holder of his car seat. I have found if you leave the bottle out for too long the mouth piece can grow mold, but a flexi straw cleaner can easily get to that and clean it out.

Review from Bentgo
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Aug 17, 2023
Reviewer name: AshGR
3 out of 5 stars
3 out of 5 stars review

Great bottle, but broken after drop

My son received this bottle as a gift. The dinosaur design is really nice, and the bottle seemed well made, and the soft straw was a definite plus for my son who doesn’t like drinking from a hard straw. I hand washed it before the first use, and the pieces came apart and put back together pretty easily. Unfortunately, during the first use, my son dropped it from his high chair onto the linoleum, and the piece that holds the straw in the closed position broke off, making the lid only usable with the straw extended. I really liked that the straw could be covered for use during travel, so it’s unfortunate that this lid won’t work in that way.

Review from Bentgo
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reply from CS

Hi Ashton, Thank you for purchasing our Bentgo Kids Water Bottle and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 31, 2023
Reviewer name: lauraenovo
5 out of 5 stars
5 out of 5 stars review

A must have product!

I am a huge fan of the Bentgo Kids water bottle. Its ease of cleaning, high-quality materials, and adorable design make it a winner in my book. My son loves it, and as a parent, that's all I could ask for. I highly recommend this water bottle to anyone looking for a reliable and fun hydration solution for their little ones.

Review from Bentgo
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Jun 9, 2025
Reviewer name: ertr
1 out of 5 stars
1 out of 5 stars review

Leaks so bad

We received this as a gift for my daughter, who loves dogs, and it leaks so bad - has ever since we received it. We've even started only filling it halfway with water and it still leaks. It's as if the o-ring seal on the inside of the lid isn't doing its job, even though it is present. Super disappointed with this, especially since this is usually such a good brand.

Review from Bentgo
Helpful?54JQQ8ONUGUS17159760862
reply from Customer Service

Hi E, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Water Bottle leaking. We understand how frustrating this must be, and we want to make it right. This product is backed by our industry-leading 2-year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you promptly and ensure your satisfaction. To help you get the most out of your water bottle, here are some tips and best practices: -Ensure a Tight Seal: Make sure the lid is properly aligned and tightly secured to prevent leaks. Avoid over-tightening, as this could affect the bottle’s performance. -Cleaning and Maintenance: Regularly clean all parts of the bottle, including the lid and straw, using warm soapy water. A bottle brush is ideal for reaching all areas. -Proper Filling: Avoid filling the bottle to the brim. Leave a small gap at the top to prevent liquid from spilling when the lid is closed. Your satisfaction is very important to us, and we’re committed to providing a positive experience with Bentgo. Please don’t hesitate to reach out so we can assist further. Thank you, Jessica Bentgo Support Customer Service

Nov 15, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Awesome Stainless Lunch Box

I bought two of the shark print Bentgo Kids Stainless Steel Lunch Box and have been happy with it. We are trying to stay away from plastic as much as possible so when I saw Bentgo come out with the stainless steel version that doesn't leak, I bought it! It doesn't leak. All the food stay contain. We've hand washed and have put it through the dishwasher with no issue. Print is still intact. It's a bit heavier though than their original one due to the steel but my 4 and 6 years old is able to carry it with no issue. Might be too heavy for any kids younger though especially if they have to carry it for a long time.

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Dec 4, 2023
Reviewer name: Kmanning
5 out of 5 stars
5 out of 5 stars review

Perfect for toddlers

We received this water bottle for my 1 year old. While she’s able to drink out of straws, I was nervous about her ability to use this straw since the anti-leak technology requires her to bite and suck at the same time. However, she picked it up immediately and it’s become her favorite cup! It is perfect to throw in the diaper bag on our way out the door since I know it won’t leak!

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May 7, 2025
Reviewer name: Shawn
5 out of 5 stars
5 out of 5 stars review

Easy disassembly for cleaning

I bought this product, and THEN I looked at some of the negative reviews. They all seemed to be geared around issues with disassembly and reassembly. If the silicone straw is removed and put back incorrectly, it's very difficult to get it back in, but if it's reincerted the same way it's removed, it's a piece of cake pulling it back through.

Review from Bentgo
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