I absolutely love my treadmill. The fact it guides me through my walk while adjusting the speed and incline, is a major plus for me. I also love that I can watch Netflix while being able to see when the speed and incline are going to change. My only regret is not getting one sooner.

[This review was collected as part of a promotion.] Overall has been good so far, except the squeaking is insane. I connect the hydronic lift underneath the board and still can't seem to find why it is so bad. Happens when we run on each step so I am thinking it has to do with the cushion. I need to get that fixed because it is so extremely loud

Love this machine. Sturdy and well made. But why would NordicTrack design iFit for only one type of athlete who wants to follow a trainer who annoyingly drones on. I've been disappointed in the lack of flexibility to create "my" workout with interval training and random inclines throughout an interval workout. And lastly that there are no virtual running sessions. I've resorted to YouTube virtual running videos on my TV. And don't get me started with Apple compatibility. Very disappointing when it comes to programming. BUT. . . Buy it for the machine. Wow.

Very plastic. On/off switch is at the base, in the front. Cannot get on and just turn it on. Heart rate monitor is not included. Sam's doesn't place their exercise equipment where you can view/try it. I would go to a fitness store to purchase next time. Hope the plastic lasts for a little while.

Delivery on this product was absolutely horrible. I called the delivery service on the day of delivery to ask them let me know when it would be delivered. They said they would call and knock on the front door when they arrive. They did neither. Instead, the just dropped it in the middle of my driveway, blocking my car in the garage, clearly out of view (intentionally perhaps?) of my doorbell camera. They even lied on the delivery form that I checked online - it said I signed for it when most clearly I did not. This all caused a huge headache for me when all it would have taken is a quick phone call for me to direct them where to put it. Unbelievably poor service. 0 of 5 stars if possible. Hopefully the product is actually good after i figure out how to move it out of my driveway...

Very disappointed in NordicTrack's product, and customer service. I purchased this treadmill from Sam's Club at the start of January. After putting together the treadmill, I found that there was an issue with the motor at walking speeds. The weight of the person walking (I am 190lbs) would cause the treadmill to nearly come to a complete stop. I called NordicTrack/IFit's customer service and was on wait for over an hour until they finally acknowledged that there was an issue with the machine and recommended I have a service member come to my house to diagnose the problem. They did not schedule for the person to come for another two weeks. Once the technician came, he was unable to diagnose the problem and told me to expect to hear back from the customer service department the next day. Yet again, customer service did not attempt to call, so I had to call the following week. Once I called and told them my service claim number, they said that they would replace the motor, but would call back again the next day...It has been another week with no communication from them. I've had this treadmill for over a month, and have yet to be able to use it. If you are thinking about buying from NordicTrack, I would avoid them at all costs. Their customer service department is beyond disappointing, and response time is comical. Thank you to Sam's Club for still allowing us to return the product, after a disappointing month of putting our trust into NordicTrack. Never again will I buy from NordicTrack.

Delivery is a joke. Have delivery date and that came and past with no communication. I called they said oh it's coming today Dec 4th. I told him to verify with driver. He calls back oh it will be next day or Saturday. told him forget it and cancel my order The delivery truck was sitting in GA on some road for 2 days following GPS. Driver didn't feel like driving I guess to NC

[This review was collected as part of a promotion.] Everything works great. The touch screen is hard to use sometimes, as there are difficulties when making the selection (speed an incline) you have to touch them a few times before it actually sets. Other than that no issues

[This review was collected as part of a promotion.] Very bouncy and easy to run on. The Ifit workouts automatically change the incline to keep it interesting. Comes with a fan and music so I don't need headphones. Only thing I'd change is to make the screen height adjustable so it's at a better height. Seems a little low. The bigger screen on the more expensive version is probably their solution to this.

[This review was collected as part of a promotion.] Excellent machine so far. Easy to use. I love the ease of the iFIT workouts that automatically adjust incline and speed to the trainer. It is also easy to adjust you your level during the workout if needed. It is quiet, not bouncy even at a hard run. Very happy with this purchase.