I let my little guy pick out his own lunchbox this school year and he choose the bentgo box. He absolutely loves all of the different compartments for different snacks. It is very convenient and perfectly portioned for my picky eater, i also love the icepack, he eats lunch at 1045am so it works well for him.

I bought this lunchbox for my daughter for school and have LOVED every second of using it! It's so easy to make lunch for her and the different compartments help me to give her a variety of foods without having to use a bunch of plastic bags. I love the size of the lunchbox, too. My daughter can get overwhelmed by too much food in front of her at one time, so the different sections really help her to not get so overwhelmed and eat a good amount of whatever she likes that day. The ice pack is easy to store in the freezer (it doesn't take up much space) and works for hours! Highly recommend!

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

We bought 2 of these to try after hearing great reviews. Unfortunately, upon receiving the products, one product had the wrong insert in the box. I contacted customer service and they were very quick to fix the problem. They even allow us to keep the wrong product. We look forward to trying these kids lunchboxes.

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

I called them about an issue I was having with the backpack and was hoping to find a replacement piece (I've already had the backpack for over a year). And instead, they offered to send me a brand new one! The backpack is great! Lots of storage and very easy to clean. Having a separate, insulated area for food makes it very convenient and different from the others. I will continue ordering from Bentgo.

The Bentgo Kids Chill lunchbox has a nice design. The icepack that comes as part of the lunchbox works well and saves space. The compartments are a good size for my children, and help me to put together a balanced lunch. It is leak proof. The one issue I've had with the lunchbox is mold appearing on the seal. However, Bentgo customer service has been helpful in addressing this issue. Some tips for prevention are washing with White distilled Vinegar regularly, using cling wrap or other plastic over the lid interior silicone, and completely drying after each cleaning - as opposed to air drying.

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

This is such a clever and simple way to ensure my kids are getting the appropriate portions of healthy food in a school day and that out will be fresh when they get to it at lunchtime! Bonus, bentgo customer care is an awesome team to experience. We had an issue with our first purchase and they were more than helpful in resolving our concerns!