My son has been using his Bentgo for preschool and has loved it. He loves helping to prepare his snack by putting them in the individual sections. It’s great that the tray comes out and that there is an ice pack. It fits in his backpack well with his water bottle, and because it is slim it doesn’t take over the space. I’ve had some confusion how the ice pack works because there is no liquid in it. It is really light so I’ve wondered if it was damaged and missing the fill. It gets cold in the freezer but I’m not sure how long it lasts. When he is home from school after 3 hours, his snack is not chilled. Other concerns have been that it is not the easiest to close, like it’s bursting at the seams. I’ve made sure all the components are snapped in place but it feels like it may burst open, but I have not seen it burst open. I don’t think my son could put it together and close it himself. A small crack developed on the side, I have no idea how. The silicone is not affected so I don’t think the seal is broken. The saddest part is that the silicone inside developed mold under normal use. We wash it by hand everyday after he gets home from school and let it air dry. So I guess it’s moisture from the time it’s prepared and used at school till he gets home that causes it. I still think it is a great product but can’t continue to use with the mold. We have had it about 2 years.

My daughter received this as a gift. She’s doesn’t eat much of a lunch and is more of a snacker so was excited for this product plus it’s not super bulky and liked that it comes with the cooking pack. Unfortunately it wouldn’t close/seal properly. Wasn’t sure Id be able to have this resolved without hassle, but customer service was quick to respond and will be replacing this item. Thanks so much!

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

[This review was collected as part of a promotion.] This is a must have if you pack you kid school lunch daily. We have a 4yr old daughter that goes to Pre K4. She such a picky eater so my wife packs her lunch every day. We were introduced to the bento box by a family member who has triplets. She no longer packs their lunches, because then are much older now, so she gifted them (2 bento box) to us. 1 had a broken hinge but still works and 1 was still in great condition (Green one found in the attached photo). After a week of using these, we love them so much that we went and order another one to replace the broken one. To our surprise, the one we order (Pink/Blue) was even smaller. We are now 3 months into the school year, and we just got this latest Bento box (Blue/Green) to try. Compared to the 1st two, the newest one is rounder on the side and it only has 1 latch to lock instead of 2. Newest 1 also has a removable ice pack that is found underneath the tray. One thing that I like about the newest 1, beside the remove ice pack, is the lid. When open, it stands up instead of flipping all the way open / laying complete flat on table. With COVID currently, I feel like this act as barrier, while she is eating lunch.

We have had the Bentgo Kids Chill lunchboxes for over a year. We love them. I actually bought two more boxes and the replacement trays to do food prep on Sundays. This t makes it super easy to pop it in the box in the mornings. I the boxes ready for the one day and the other one ready for the next day. Then when she gets home I can wash the box and put in a new tray. They seal tightly and do not leak out the sides. Sometimes a little bit will leak from one compartment to the other (like if I add frozen cherries and the juice will sometimes leak) but it’s rare. The only con is that it’s a bit heavy. My daughter actually uses two of these boxes each day- one for a snack and one for her lunch. Both together in the lunch bag is heavy with the food. Because of this we don’t use the ice pack every day (to reduce some of the weight) but it’s nice to have when needed. Definitely worth the purchase and we are extremely happy!

I did a ton of research and time spent into what would be the best fit for my kiddos wants and needs and I absolutely love this product and my kiddos love using it! Peace of mind knowing items stay cold that need to as well! Very easy to take apart and clean! I would recommend hand washing the exterior case and I have no complaints about actually hand washing all 3 of my kiddos! I did buy the 2 pack for each kid so I’m ready to go and prepared for the next day to make life a bit easier! Enjoy! Great product!:)

Quality backpack and love the lunch compartment so that my kid doesn't have to bring another bag. My qualm with this bag is that it doesn't fit a regular size folder without curling the edges. Which makes for crumpled paper. Please consider making an inch taller to fix this. My next backpack purchase will be bigger

I bought this lunchbox for my daughter for school and have LOVED every second of using it! It's so easy to make lunch for her and the different compartments help me to give her a variety of foods without having to use a bunch of plastic bags. I love the size of the lunchbox, too. My daughter can get overwhelmed by too much food in front of her at one time, so the different sections really help her to not get so overwhelmed and eat a good amount of whatever she likes that day. The ice pack is easy to store in the freezer (it doesn't take up much space) and works for hours! Highly recommend!

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.