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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 571-580 of 999 reviews
Sep 13, 2023
Reviewer name: Grovess3284
4 out of 5 stars
4 out of 5 stars review

Great product but be careful of stains!

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Apr 18, 2023
Reviewer name: Angle
5 out of 5 stars
5 out of 5 stars review

Great lunch box

We had bentgo lunch box for years and loved it so purchased chilled box too. After for a while the hinge broke but the customer service offer the replacement. They stand by their product. Chilled box is great for summer and for cold lunch. Love the sectional which encourage to put variety of foods also love the design/color too. I wish it’s a little bit lighter for little one to carry in the lunchbox. We loved so much bought 3 different kind of bentgo boxes!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
May 23, 2023
Reviewer name: Ambrosha007
5 out of 5 stars
5 out of 5 stars review

The best hands down!

I have two children and have purchased three Bentgo chill boxes for them each- I love the chill box because of the built in ice tray feature- keeps my kids lunches cold all day- when I unpack their lunches in the evening they are still cold. Perfect size box for toddler/kinder and up! After a year of daily use the latch part broke and I notified Bentgo- and not even five days later had a new box arrive in the mail- awesome customer service which is why I will not buy any other brand!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Jul 31, 2023
Reviewer name: CMS15
5 out of 5 stars
5 out of 5 stars review

Love this lunchbox

We have had the Bentgo Kids Chill lunchboxes for over a year. We love them. I actually bought two more boxes and the replacement trays to do food prep on Sundays. This t makes it super easy to pop it in the box in the mornings. I the boxes ready for the one day and the other one ready for the next day. Then when she gets home I can wash the box and put in a new tray. They seal tightly and do not leak out the sides. Sometimes a little bit will leak from one compartment to the other (like if I add frozen cherries and the juice will sometimes leak) but it’s rare. The only con is that it’s a bit heavy. My daughter actually uses two of these boxes each day- one for a snack and one for her lunch. Both together in the lunch bag is heavy with the food. Because of this we don’t use the ice pack every day (to reduce some of the weight) but it’s nice to have when needed. Definitely worth the purchase and we are extremely happy!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Oct 21, 2020
Reviewer name: chris0414
5 out of 5 stars
5 out of 5 stars review

Best Lunch box!!

[This review was collected as part of a promotion.] I was very excited to get this Bento Chill with an ice pack built in. The box looks nice and has grippy material on it so they can carry with ease. The latch to open the box is very easy, even for my 3 year old. The portions are just right for my son and everything stays cold. This solves the problems.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Apr 21, 2022
Reviewer name: Heily16
5 out of 5 stars
5 out of 5 stars review

Great backpack, weak drawstring

This is a great backpack. It has space for everything my son needs and the lunch compartment on the bottom is very handy. However, the drawstring was very weak. The first time we used it we put a water bottle and gently pulled the drawstring and it detached from the backpack. Customer service has been great and is currently replacing the backpack. Give stars for customer service!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Aug 9, 2023
Reviewer name: Michelle M
5 out of 5 stars
5 out of 5 stars review

Love the Ice Pack for my elementary schooler

Having the ice pack is a game changer for us. I know that his lunch will stay cooler longer while in school which makes a difference in the health and quality of the food my son is eating. The box is easy to open for him and the compartments are a perfect size.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Nov 3, 2023
Reviewer name: BoyMom3
5 out of 5 stars
5 out of 5 stars review

Great product!

I purchased three bento boxes for each of my kids (7,3,2). It makes packing lunch easy and offers variety of options for kids to enjoy at school and daycare. I love the versatility of packing cold or room temperature lunches. Great product and excellent quality.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
Sep 10, 2025
Reviewer name: Juliette 1227
3 out of 5 stars
3 out of 5 stars review

Less than

I bought several of the Bentgo with the chill and without. They leak but it claims that it doesn’t leak. The food does not stay in the individual compartments. If the bentgo is in your lunch box and stands vertical the food will get mixed. Most lunch bag have the be tho vertical. I have not tried the snap and go but it does not have a chill.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Juliette 1227, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box and thank you for being a loyal customer! We’re sorry to hear about the leaking and food mixing when stored vertically—that’s certainly not the experience we want for you. While the box is designed to be leak-resistant with thicker foods (like yogurt or dips), it performs best when kept flat in a lunch bag. For vertical carry, we’d recommend exploring our Bentgo Kids Snap & Go or the Bentgo Chill Max XL, which may be a better fit for your needs. We’d love to help troubleshoot with you further and make sure you have a lunch box that works the way you need it to. Please reach out to us directly at support@bentgo.com or call us at 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support

Oct 24, 2020
Reviewer name: Mom on the go
5 out of 5 stars
5 out of 5 stars review

Perfect for school

[This review was collected as part of a promotion.] This is so perfect for my son and school. The ice tray keeps everything perfectly cold like sauces and dips. I love that there is littler compartments and I can just wash for the next day! I’ll be getting these for family members!!

Review from Bentgo
Helpful?5HXO052LUM2U17091423077