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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars957 ratings957 reviews
  1. 5 stars72% (693)
  2. 4 stars16% (154)
  3. 3 stars7% (69)
  4. 2 stars2% (21)
  5. 1 star2% (20)
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Showing 561-570 of 957 reviews
Oct 10, 2022
Lisa Baldwin
5 out of 5 stars review

Verified Purchase

Wonderful idea

I LOVE this but wish the ice pack stayed cold a little longer

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Nov 16, 2021
The Ws
5 out of 5 stars review

Verified Purchase

Bentgo Chill

Perfect portion control for adults who are also on the go. The chill tray is a must in Nevada.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Apr 14, 2024
Mom of Girls
5 out of 5 stars review

Verified Purchase

Great quality product

Great for ages toddler - 10 for snacks . Great quality.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Sep 28, 2023
Kayla
5 out of 5 stars review

Verified Purchase

Love it!

Perfect size for my son’s daycare lunch and stays cold!!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Aug 9, 2025
Ash1284859
1 out of 5 stars review

Tray lifts with lid

Tray lifts when opening lid. Just bought this, have not washed or used it yet. I bought a two pack and one opens normally, the other lifts the tray which remains adherent to the lid when opening. Will return.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from Customer Service

Hi Ash1284859, We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution. Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST. Thank you for sharing your feedback, and we truly appreciate the opportunity to assist. Warmly, Jessica Bentgo Customer Support

Aug 7, 2024
Natalia3
3 out of 5 stars review

Good product but grew mold

We bough 2 of the same Bentgo boxes for our daughters to use for school lunches. We loved how much space there was and how durable they were. The girls would drop their lunchboxes several times during the day and these withstood it all. Unfortunately, towards the end of the school year we started to notice some mold growing on the seal of the lid and on the corners of the container itself. We have NEVER washed the lunch boxes in the dishwasher, ALWAYS hand wash and when storing them away we would make sure they were completely dry to not trap any moisture. We stopped using them for health reasons but would still buy the product again, which we did the following school year but THOSE Bentgo boxes unfortunately would stop being able to stay shut about halfway during the school year.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from Customer Service

Hi Natalia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 7, 2023
Ben42
5 out of 5 stars review

Can't live without this

All of us, parents and kiddo, love this lunchbox. We keep food cool in it in the fridge, then keep it cool on the go with the ice pack. Refill as needed. The food tray also comes out for use at the dinner table. Got recommended this by a friend and we've never looked back, and have recommended it to everyone we know.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Oct 2, 2023
LC1984
3 out of 5 stars review

The good and bad

We absolutely love this lunchbox. It’s the perfect size for my elementary school girls. We love that there Is a removable ice pack attached to the lunchbox. We also love that it is dishwasher safe. With that being said it is extremely poorly designed. The latch to open it close The lunchbox CONSISTENCY breaks every six months. We have had to replace the lunchbox maybe 4 times each child. I’m hoping That bentgo creates a better design for the latch, maybe something metal and not plastic . I can’t imagine that this is not occurring with the majority of elementary aged children. I have two girls that I would not call “aggressive”. Its a shame because it’s such a great design else wise.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from CS

Hi Laura, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 19, 2023
Amyp
5 out of 5 stars review

Great Lunchbox!

This is my daughters 3rd Bentgo box! Doesn’t leak and keeps everything put, great for picky eaters cause you can do a variety of their fav foods! Switched to the chill one since the compartments are larger since she’s getting older! I had to contact customer support, they were quick to get back to me with excellent customer service! great product and great company! Definitely worth it!

Review from Bentgo
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Aug 25, 2022
Britt126
3 out of 5 stars review

Britt

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077