We've a new bottle that upon opening was also in a gel form. Today I called the 1-800 number given here and which is also the bottle. Instead of getting to their service department i had to sit through a plug for some emergency medical alert device. When I told the lady I wasn't interested she continued to go over the reasons I should buy this service. Furious, I hung up.

[This review was collected as part of a promotion.] I was skeptical at first. Don’t most people use fabric softener for the smell? After using the entire bottle I received to review, I’m in love. My towels are actually fluffy! More than with the scented stuff. My clothes feel great. I’ll definitely buy this product. No one in my household suffers from skin sensitivities so I’m not sure if others would react. I used it on my husband’s as well as toddlers clothes and all is well. I’d suggest this to my best friends.

[This review was collected as part of a promotion.] This new free and gentle downy fabric softner is great. Im so glad there is finally a softner that has no dyes or fragrance in it that i can use for my babies clothes. It works awesome . My sons clothes come out so soft and static free. I love it. I would definitely recommend to others and buy in future.

[This review was collected as part of a promotion.] Tried this with some towels that felt like they had really lost their fluff. They were "overwashed" but this honestly restored them and they felt really soft again. I didn't have a lot of faith that it would be very different, but it made a huge difference.

Down fabric softener has been my go to for years. Delicate on fabric and a little goes a long way. I won’t wash bedding or towels without it, they just feel rough otherwise. The free and clear is perfect for kids bedding and delicate/allergy prone skin. Look no further than [product:ultra-downy-free-&-gentle-liquid-fabric-conditioner]

[This review was collected as part of a promotion.] I think Ultra Downy Free & Gentle is great for people with sensitive skin and a sensitivity to strong scents. (like my mother). There is no strong smell and it is gentle on sensitive skin. I always had to run a separate load for my mother's clothes because she is sensitive to fabric softeners, but I no longer have to wash clothes separately. It is gentle enough for her and softens all our clothes nicely. The whole family benefits!

[This review was collected as part of a promotion.] usually shy away from fabric softer because I have sensitive skin. When I saw Downy Free and Gentle, I decided to give it a try. Towels and sheets came out soft and fluffy. When I put the folded towels, washed with Downy Free and Gentle, in my linen closet, they were twice as fluffy as the towels I previously washed without Downy Free and Gentle. My sheets were also so soft and comfy. Best of all, NO allergic reaction to a new product.

Downy fabric softeners stain your clothes with blue greasy spots. I went through so many good clothes at multiple laundromats before I figured out that the stains were coming from the fabric softener. BE WARNED. If you don't want to have random blue greasy spots on your clothes, don't use this product.

[This review was collected as part of a promotion.] I was delighted to try this product as I am afflicted with severe allergies and sinus issues and this time of year is brutal. I used this product on my weekly laundry loads for a family of 5. Our clothes had a very clean smell, not fragrant, but the type of smell and satisfaction after you clean the whole house and open up the windows on a low pollen count day count of course. I would definitely recommend this product to those who like soft, clean clothes without the smells and worries of if it will trigger their respiratory issues or sensitive skin issues.

I have had issues with sensitive skin on an off since kindergarten. As I've gotten older the issue came back this past fall. And as I've done in times past I put everything back to free n clear. I love and adore Downy fabric softener. I refuse to use the store brand that the grocery store I work at sells. My mom has tried to convince me to use it but I won't.