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Customer reviews for Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz. for
Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz.
4.3 out of 5 stars
stars
409 ratings395 reviews
  1. 5 stars67% (275)
  2. 4 stars18% (73)
  3. 3 stars3% (14)
  4. 2 stars2% (10)
  5. 1 star9% (37)

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Showing 1-10 of 395 reviews
Oct 30, 2026
Reviewer name: traveler mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So soft

Just tried this for the first time. Love the smell and the freshness

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Apr 15, 2026
Reviewer name: LindseyB
5 out of 5 stars
5 out of 5 stars review

Go to!

I love this to soften my laundry. I have a baby and don't like harsh chemicals so this is perfect. I also have a skin condition that is easily bothered and this does not affect it at all. I love this fabric softener and always go back to it. I will continue to use it in the future as well.

Review from influenster.com
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Aug 13, 2026
Reviewer name: ItzelN
5 out of 5 stars
5 out of 5 stars review

Leaves the clothing soft and smells incredible

I've been using Downy free and gentle softener on our family's laundry and I love the fresh and soft everything feels after washing and drying. It's one of those little things that makes laundry day feels much better.

Review from influenster.com
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Apr 13, 2026
Reviewer name: ChristinaV
5 out of 5 stars
5 out of 5 stars review

Love this!!!!

Downy Free & Gentle Fabric Softener gives your clothes a clean fresh scent. It's easy to pour design allows you to pour without waste with ease. Downy Free performs and gives your clothes the durability to last.

Review from influenster.com
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Mar 19, 2026
Reviewer name: MelizaF
5 out of 5 stars
5 out of 5 stars review

Great for sensitive skin!

Love the way it smells! It's easy on the skin especially for people with sensitive skin. The dispensing is very practical and doesn't leave any residue on clothes.

Review from influenster.com
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Mar 19, 2026
Reviewer name: TaylorM
5 out of 5 stars
5 out of 5 stars review

Refreshing to have a clean product

Using this has been made me happy to do sheets and towels again. After my daughter's eczema flared I stopped using anything scented and I missed my softeners but this has kept our linens soft and fresh without flaring her skin.

Review from influenster.com
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Aug 1, 2026
Reviewer name: Jeanette
3 out of 5 stars
3 out of 5 stars review

Messy order

I would have given it more stars but when I received my order the Downey had spilled all over my tide and the box . Should have shipped in a separate box. So I had to clean up the bottle and the box of tide.

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Oct 15, 2026
Reviewer name: jwarner191
1 out of 5 stars
1 out of 5 stars review

turns into a very thick, slimey, gel

I bought the 140 fl oz jug thinking the larger size would be economical and last a long time. After a year, plenty remains, but it has turned into a thick, slimy gel. I tried diluting it with water, but it is nearly impossible to mix. Rather than risk clogging my washing machine, I will throw it out. So much for saving money!

Review from downy.com
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Mar 16, 2026
Reviewer name: Suzie54
1 out of 5 stars
1 out of 5 stars review

Use to be great!

I have bought twice in the last 4 months and it’s terrible. It’s real thick like pancake mix slow running out of bottleOnce put in washer it doesn’t even dissolve In fabric dispenser, still clumpy . What’s going on ? I’ve always bought this and never had a problem!Last 2 times i bought it , was awlful!

Review from downy.com
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Mar 1, 2026
Reviewer name: DownyUserForDecades
1 out of 5 stars
1 out of 5 stars review

New bottle cap design = new watery product !!!!

With the updated bottle cap design, I've noticed a significant dilution in this product. As a result, I will be switching to a non Proctor and Gamble product when I next purchase fabric softener. I'm old enough to remember when "ultra concentrated" way back when and started putting the product in smaller bottles.

Review from downy.com
Helpful?3TNDFSVY03G317067060246