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Customer reviews for HP Smart Tank 5104 Wireless All-in-One Inkjet Printer w/Bonus Black Ink Bottle for
HP Smart Tank 5104 Wireless All-in-One Inkjet Printer w/Bonus Black Ink Bottle
3.9 out of 5 stars
stars
804 ratings417 reviews
  1. 5 stars53% (424)
  2. 4 stars18% (141)
  3. 3 stars9% (76)
  4. 2 stars6% (47)
  5. 1 star14% (116)
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Showing 21-30 of 417 reviews
Sep 4, 2026
Reviewer name: Chichi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

⭐ SUPER DISAPPOINTED WITH THIS PRINTER

This printer has been a huge disappointment. The paper tray only holds approximately 20–25 sheets, it does not print automatically on both sides, and on top of that, it is extremely slow. All of this makes any printing job take much longer than it should. It costs more than twice as much as other printers, so for the price, I expected much better quality and performance. Unfortunately, it has been the complete opposite. It also frequently pulls in more than one sheet at a time, causing printing errors. Other times, it starts printing but after printing about one-third of the page, it leaves the rest completely blank. This results in wasted time, paper, and ink every time something goes wrong. For the price I paid, I expected a much more efficient, faster, and more reliable printer. I AM EXTREMELY DISAPPOINTED WITH THIS PURCHASE.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 4, 2026
Reviewer name: Yvie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Quiet and easy to use

This printer was so incredibly easy to install, easy to use, makes beautiful crisp copies. I would have given it five stars, except it’s incredibly slow to print. I’m not sure if it’s because it uses so-called inkless cartridges but even the #MIN newest amount of information on a piece of paper print very very did I say very slow.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 8, 2026
Reviewer name: Michelle
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Was great then stopped

It worked great when I first got it, then it stopped working so great. It doesn't connect to my Wi-Fi. I literally have to plug in my laptop to print anything, or I have to go through a secondary printing. App to print from my phone.It's supposed to tell me when I'm out of ink before.I'm out of ink when to order that app doesn't because it doesn't sink with my wifi noise, I'm also supposed to come up with up to 2 years of ink, I haven't even had it.6 months I've barely had it a month or a little over a month.Maybe , and I can't use it because it's already out of ink

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Aug 26, 2026
Reviewer name: Louis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as smart as it seems

I'll be quick - something this printer isn't. It has trouble connecting to other devices with the HP app, it is slow to process prints, my first one had an issue in which colored prints were messed up, there is no way to connect it via cable as an alternative, and the app even has ads (which is something ridiculous considering I already paid for the product). I will not buy this, or any HP product again, but because I paid for this sad excuse of a printer, I will run it into the ground.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 4, 2026
Reviewer name: Jo Ann
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HP Smart Tank 5100 All-in-One Printer

I am happy with the purchase of my HP Smart Tank 5100 All-in-One Printer. The print quality is crisp and the colors are vivid. The printer speed is faster and I’m looking forward to having a longer printing life cycle before having to replace the color cartridges.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 1, 2026
Reviewer name: Elaine Falconer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Completed 1st connection with great difficulty. Change to a different internet was impossible.

There is nothing to like about this printer. Can’t even use it. If we could, I would find it very cheaply made and I hate the fact that there is no bottom feed if you need to print several pages. I have had HP printers (Office Jet)) for the past several printers with few complaints. This printer is not worthy of the HP name.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 5, 2026
Reviewer name: Blair
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Loses network

I purchased this because my old HP dropped the network and had to be re-booted weekly. Signal is strong, Comcast (although not my favorite but is quite reliable), yet I can’t find the network printer anytime I’ve not used it in 5 days or more. Reboot ant it is fine….

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 4, 2026
Reviewer name: NeverHP
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t buy this printer

When I set this printer up it took 2 hours to get the WIFI to connect. I had to use one of the options that printed out. It stay connected for an hour. I have never gotten it to connect to WIFI since that time. I spent four hours the other day just to get it to anything. I hard wired it to my laptop to see if that would work. I followed all the online instructions both HP and others. After I finally got the error cleared it was offline. I moved it to my desktop and got the same issues. At some point I was able to print a test page. It split up on 2 different sheets of paper. The printer is still in on offline status, but I was able to print the documents I needed after 4 hours. But the printer is taking up my one USB port. I do have a USB hub but the printer doesn’t work from that. I bought this printer so I could print photos from my phone. So that’s a fail. I will have to disconnect the printer to use my Hub, which I use constantly. Another fail. I have no idea if I will be able to print anything again once I disconnect it and re-connect it is still an offline status.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 4, 2026
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good

The upside is the cost factor of ink 😊 The print quality is better then expected 😊 the only downside we found is the instructions are only available online we don’t have the beauty of the internet at home and lack adequate cell coverage to get the required info to set it up so it required a couple trips and finally a link to the neighbor internet for the price of the unit an instruction pamphlet that explains how to access the information that’s imbedded in the printer would go a long way 🤦‍♂️ but once setup we are very pleased we have had good luck with HP products for many years

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 4, 2026
Reviewer name: Andrea
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good printer but….

I don’t love that if my phone or computer goes to sleep while printing it will cut out of the job and just be blank from the point it went to sleep. I also don’t love that it doesn’t print double sided. My printer that this one replaced (which was much older) did that and I’d have thought that newer technology would just do that. That is a big con to this printer and the reason for my rating.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453