I was hesitant to buy this after my old reliable HP laser jet no longer had cartridges made. I thought I’d spill the ink bottles, I always dread instruction manuals written by techies, and I wanted my old printer back. But this is a jewel. Super easy to set up, wireless, and the bottles are spill- proof. I love how easy it is to run and forgiving when I can’t get the paper in quick enough- it gives me time w/o a blaring blinking “you’re out of time” light going on. I highly recommend.

I was reluctant to purchase a printer that relied on liquid ink, thinking the ink would evaporate or be a mess when I tried to fill the ink canisters. In fact, it was so easy that I had to call HP and make sure that I'd done correctly. The ink vials have a notched opening that perectly fits the canisters - there's no way to spill the ink. The test sheet was perfect for color alignment, and we're very pleased with this printer.

A dissapointment to find out that the paper loader is on the outside and other functions as double side printing is a annoyance. Apparently I picked a printer for kids. No USB cable came with the printer, and it took almost two days to get it operational.

The printer works great. It was easy to set up even with the tank option. However, the software was confusing and did not set up easily. I was hoping for a better experience with the AI printing.

A good value for the money, quality printing that looks more affordable that cartridge printers. Double-siding takes manual reloading of paper, and the scanner feature works well, but finding how to access it can take a while the first few times.

Setting up the printer to operate wirelessly was a bit of a problem amd the instructions could be improved. It would help if you realized some 82 yr old men still have to set up their own equipment and simple step by step directions are a God send. The printer prints color and black and white well and my wife is happy when I print her quilt patterns for her in color. Look forward to multi years without having to buy additional ink and change out cartridges. The next test will be printing out our 2025 income tax returns

I feel like there should be a person that we can talk to walk you through the setup process for the person who is not tech savvy and that is scared of doing something wrong and to be able to see that the product works and if they have a problem they can talk them through it and they can get it written up for them to get fixed or whatever they can help them with so that way you don’t lose a customer who needs the product that they have bought from you and they will come back for years to come and recommend it to others

Somewhat disappointing since this printer is a replacement for a laser jet - This printer cannot print double side, it won't support an HP Printer software that will let my older iMac print in color and it doesn't have a document feeder. Sorry I didn't ask more questions.

The HP Smart Tank is nice, the print quality isn’t as good as my last printer. Some of the parts seem cheaply designed and the display system isn’t as user friendly.

Installation was long and convoluted. Print time was unacceptably, long especially for a miniscule Excel document - hours in this case. Returned the 5101 and purchased an Office Jet Pro 9135e.