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Customer reviews for HP Smart Tank 5104 Wireless All-in-One Inkjet Printer w/Bonus Black Ink Bottle for
HP Smart Tank 5104 Wireless All-in-One Inkjet Printer w/Bonus Black Ink Bottle
3.9 out of 5 stars
stars
947 ratings481 reviews
  1. 5 stars52% (494)
  2. 4 stars18% (173)
  3. 3 stars9% (86)
  4. 2 stars6% (56)
  5. 1 star15% (138)
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Showing 1-10 of 481 reviews
Oct 19, 2026
Reviewer name: Rochel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect print copy and scan very easy

This HP is very easy set up very easy to use. Love the step-by-step app with pictures to set it up. Very easy to use. I would highly recommend it. I would also let people know you could use it as a fax machine to when you hook up the app you could fax it with your phone on the app.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 18, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I’m using my product at home and I like the ink system. I would buy it again and would recommend it and now the bad. Please make the instructions so an older person can follow them and do it without any hassle. Figuring out the Internet and the wire was a problem it might not be a problem for a young person, but at 79 years old, it does pose a little bit of problem maybe write some software or something that would set it up for your phone and computer automatically, but that would probably have its own problems so this is just an old man ranting and raving, but I do like the printer. It’s a far step above having to buy cartridges and everything.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 6, 2026
Reviewer name: Lindsay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just had to get the hang of it.

At first I just did not get it! The scanning process . I was just accustomed to placing the document on the printer. Using the app to complete this task is awesome! Question, is there a way to convert a hand written document to a word document or typed print using the app?

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 15, 2026
Reviewer name: Liam
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Superior to ink cartridges

I can print longer and don't have to waste time buying cartridges. Filling up the ink tanks is quick and easy. The printer is compatible with all my devices: Android phone, Windows PC, Linux workstation, iOS etc. The only downside for me is the lack of automatic double-sided printing.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 27, 2026
Reviewer name: SKH
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Missing a few key features

I'm disappointed it does not automatically print on both sides without manually having to reinsert the paper. I wish that it had a paper drawer instead of the upright holder on the back. And I manually have to open the paper support arm when printing instead of it automatically opening up. All these were features on my previous HP printer that is 10 years old. Hopefully I won't be disappointed in how long the ink last, which is the only reason I purchased it. On the positive side, setup was extremely easy to follow in the instructions.

Helpful?5ZUIW37FRAUB17067010453
Oct 8, 2026
Reviewer name: KwTankUser
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Easy set up but print quality is poor.

The set up was clear although it was not fast. I am not satisfied with the quality of the documents. The letters have a blur or haziness to them. I am used to crisp, dark words. I am considering sending the product back if there is anything that will provide a better result.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 12, 2026
Reviewer name: tyekuh512
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Wireless Network Function suspect

The printer works fine with the exception that it does not work in my office, which is where my wireless router is. It seems to work in the next room just fine, which is my dining room and not at all convenient. It seems to not connect to my wireless because it it too close the wireless router. This is an odd scenario because I replaced this new Smart Tank 5001 with my older HP OfficeJet Pro 8600, which connected just fine, so pretty sure it is not the network. I wish I could have the older 8600, but too expensive to fix.

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 4, 2026
Reviewer name: NONE
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

REVIEW

i wouldn’t get this again. it takes forever to try and get it to print something from the app or as a regular suggestion in apple photo settings. it always fails to connect to the printer. and i have to unplug it and plug it back in a few times just to print one page

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Sep 5, 2026
Reviewer name: Blair
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Loses network

I purchased this because my old HP dropped the network and had to be re-booted weekly. Signal is strong, Comcast (although not my favorite but is quite reliable), yet I can’t find the network printer anytime I’ve not used it in 5 days or more. Reboot ant it is fine….

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453
Oct 18, 2026
Reviewer name: Eyes wide open
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst

Sick husband bought this, told me it worked, obviously lied. No ink, print head missing, thing that's supposed to slide inside didn't. I wasted money and time I didn't have on a set up that would never work. Will bring this pathetic machine to the curb- such a waste. Angry at him, angry at whoever sold him the machine. Will never buy an HP when I'm making purchasing decisions. I've set up other printers in past, and I'm fully capable - this was a piece of crap

Review from hp.com
Helpful?5ZUIW37FRAUB17067010453