Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.3 out of 5 stars
stars130 ratings91 reviews
  1. 5 stars48% (62)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars15% (19)
  5. 1 star27% (35)

Member photos

Sort by |
Showing 51-60 of 91 reviews
Mar 16, 2026
JOSH
1 out of 5 stars review

If you want something your kids will LOVE but then cry as it fails....then this is for you. I admit, it was awesome. but after filling 4 holes, 5 different times...i give up. I know what you're thinking, user error. My kids are 2 (just turned 2) and 10 months. no shoes... very careful. just weak spots.... i used the patches it came with, but they fell off. i bought the good stuff...it just failed.............so sad!!!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 24, 2026
Kerry
5 out of 5 stars review

Great Product

I bought this for my 2 and 1 year old grandchildren as a Christmas gift. I wanted something to use inside my home during the winter months. I love the fact that it inflates in under 3 minutes. Simply turn the knob and it inflates. Turn it the opposite direction and it will deflate. Very easy to operate. Once inflated, you can unplug it and move it anywhere in the house and not worry about it having to be near an outlet like other models. This was a selling point for me. I didn't want to hear a blower every time the kids played. It is plenty big for my two littles. I would not put more than 2-3 kids in at a time. We have had a lot of fun. I would definitely buy again.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We love to hear that you guys are all loving the Bounce House! We appreciate you taking the time to share your experience with us, Kerry! We'll be sure to pass this along to our team.

Mar 3, 2026
April
2 out of 5 stars review

My kid loved this bounce house. Unfortunately, after returning and repurchasing twice because it doesnt keep its air. I would say after a few good uses everytime we’d go to use it the bouncer would start to deflate. Deflate enough to be unusable.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello April, we are so sorry that the Bounce House has not worked out for you guys. We appreciate you taking the time to share your feedback with us and we'll be sure to pass it along to our team.

Jan 29, 2026
MILES
1 out of 5 stars review

Hole in seam

Hole in the seam after a few weeks of use. Patches provided do not work. Not worth the dough

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened with your Bounce House, Craig. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 31, 2026
Christopher
1 out of 5 stars review

Don’t waste your money

My 2.5 year old loved it until it now Keeps getting holes in the seams.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Oh no! We’re so sorry that happened to your Bounce House, Christopher. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 29, 2026
Gloria
1 out of 5 stars review

HOLE IN SEAM

Hole in seam after just a week of my 2 and 3 year old using it so truly not worth the money IMHO

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that this has been your experience, Gloria. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 18, 2026
Jacob
1 out of 5 stars review

Pump stopped working

The pump stopped working after the third use

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 21, 2026
Kyle
1 out of 5 stars review

Not meant for jumping ,

Had a hole in it by the third use , kids were so upset. It doesn't have any "bounce" to it

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Kyle. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Apr 17, 2026
Cory
1 out of 5 stars review

Prone to holes in entrance seam

We purchased two of these, both within days developed a hole near the entrance on the seam. It is impossible to fix with the included patches. Very frustrating.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened, Cory! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 23, 2026
KRISTIE
2 out of 5 stars review

Indoor Bounce House

Very cute but not durable. Within a couple of days 2 holes formed in the seam. Both unable to be repaired using the patch provided.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Kristie, we are so sorry that your Bounce House has only lasted you a couple days of use. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!