Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.2 out of 5 stars
stars
145 ratings106 reviews
  1. 5 stars43% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (26)
  5. 1 star29% (42)

Member photos

Sort by |
Showing 61-70 of 106 reviews
Jan 28, 2026
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

kids loved it but unfortunately it's gotten tears shortly after they started playing. all rips are along the seams so I assume it's just weak on the seams. not cheap for such a short life

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Anna, we are so sorry that this has happened with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 2, 2026
Reviewer name: Katie
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

Please don't waste your money. Less than a month in and we have 2 holes that we've had to patch. At this rate this will not last long. Invest in something more durable.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Katie, we are truly sorry that this has been your experience with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 30, 2026
Reviewer name: Jamie
1 out of 5 stars
1 out of 5 stars review

Disappointed

Setup was simple, but the quality is poor. My granddaughters were only able to enjoy it for a month before it would not stay inflated. Very disappointed.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Jamie. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 28, 2026
Reviewer name: Jovina
1 out of 5 stars
1 out of 5 stars review

Bad quality

Bought this jumper three times and all three times it popped within one time of using. No shoes and no toes were inside so we are not sure why these wholes keep happening

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Jovina. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 26, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Big Disappointment

i purchased this bounce house on November 2, 2025 for my 2 years old grandchild for Christmas. My grandchild loves it. However, two weeks after Christmas it would not stay up. There are 3 small holes in the creases. It did not hold up well.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello we are so sorry that your Bounce House has not lasted longer for you guys! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Dec 7, 2025
Reviewer name: KELSI
3 out of 5 stars
3 out of 5 stars review

Ehh

Worked great for a couple of months then I noticed it kept going down so we found the hole patched it and it then it still keeps going down which is so disappointing.. I don't think it's worth it in the long run.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Kelsi, We are very sorry that your Bounce House has not worked out for you. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 26, 2026
Reviewer name: Alicia
1 out of 5 stars
1 out of 5 stars review

3 holes in a month, cannot withstand toddlers.

Bought this as a Christmas gift for my kids. Toddlers both weighing less than 30lbs. Just patched the 3rd hole. This is not made very well and after just a month it has 3 holes all in the same seam.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Alicia. We always strive to provide our customers with a positive experience, so we’re so sorry you guys didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 28, 2026
Reviewer name: Elizabeth
2 out of 5 stars
2 out of 5 stars review

Would not recommend

Keeps getting holes in the seam at the entrance. I have patched several. It's super cute and the easy pump is great. But it keeps deflating. I'll buy a replacement and end up throwing this one in the garbage.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Elizabeth. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House . Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 2, 2026
Reviewer name: Amber
1 out of 5 stars
1 out of 5 stars review

Not great quality

We had it less than a week and there was a hole in one of the seems. The patches they give you don't work at all! Love the idea but would not purchase again.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Amber. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 20, 2026
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing quality

Amazing quality

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review of your Bounce House, Mark! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!