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Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.3 out of 5 stars
stars130 ratings91 reviews
  1. 5 stars48% (62)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars15% (19)
  5. 1 star27% (35)

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Showing 1-10 of 91 reviews
Nov 10, 2025
JacQuie
5 out of 5 stars review

Verified Purchase

Amazing jumper for inside the house

Absolutely love this jumper. Fits perfectly in the living room and my 2 year old loves it as well. She even sleeps in it because it’s that comfortable.

Helpful?34HDSQM6ZAVQ16985758713
Feb 7, 2026
Dad Grandpa
5 out of 5 stars review

Verified Purchase

Worth it

Grandson loves it it did have a little hole in it the first day but it came in the patch kit and it's been good since then

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review. If you have any questions about your Bounce House, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.

Jan 3, 2026
Esther
5 out of 5 stars review

Verified Purchase

Sturdy and strong bounce house

I bought this bounce house on sale and my grand daughter absolutely loves it! She runs straight to it in the morning when she wakes up. It’s sturdy and is the perfect size for her play area. This is a great buy for sure.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review of your Bounce House, Esther! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jan 13, 2026
Kitcat
3 out of 5 stars review

Verified Purchase

It’s okay!

Compared to normal bouncy houses, this one doesn’t have much bounce to it. We added balls to make it more exciting for the kids. I feel like it’s not the greatest investment If you want the kids to burn some energy in the house. They do more lounging in it vs bouncing. It does seem like good quality though. Once you fill it up, it’s good to go.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We are very sorry that you are a bit disappointed with your Bounce House. We appreciate you taking the time to share your feedback with and and we will be sure to pass it along to our team.

Jan 14, 2026
Rta
2 out of 5 stars review

Verified Purchase

Not great

Had an hole along a seam by the third time we used it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Oct 25, 2025
MJacks
1 out of 5 stars review

Verified Purchase

Hole in seam

We had it for not even a few hrs and there was already a hole in a seam and the patches they sent dont work

Helpful?34HDSQM6ZAVQ16985758713
Feb 4, 2026
Lana
1 out of 5 stars review

Seam ripped after only a few days.

Did not last. My children (2 and 4) were so excited to get this for Christmas. We had it up for a week, packed it away in the bag, and the next time we got it out it had a hole in a seam…it didn’t even last a month. I patched it with the provided patch but the patch split in the same spot. Unfortunately, based on reviews it looks like this is a common problem. Such a bummer since it’s esthetically pleasing and a great size for indoor use.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Lana, we are truly sorry you experience this with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 17, 2026
MamaBear
1 out of 5 stars review

Don’t buy!

If I could give half a star I would. Brought this for Christmas and lasted a week and a hole at the entrance. Patched it with the kit it came with and it was good for a few days and another hole on the same spot! Previously had a little tikes and just might get that instead because my kids and I loved it! Very upset by how fast it gave out given the amount we spent on it. I was reading other reviews to see the exact same problem happening to others who purchased this item!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 13, 2026
Brenna
1 out of 5 stars review

Horrible. Pops too easily

My husband and I bought thugs for our son to have in our home. We gave it to him on his 3rd birthday. 10 days after we bought it, a giant hole formed at the front seam. We used the provided patch, but the house would go flat 4 or 5 times per day and need to be refilled. We bought higher quality patches and every time we patch one hole, a new one forms. Our 34 pound 3 year old is the only person who has entered this bounce house, so there should be no reason it keeps popping all these holes and needing to be patched.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened to your Bounce House, Brenna! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 12, 2026
KH
1 out of 5 stars review

Fun item , terrible product

Terrible product . Love the item , however after two uses, it got a hole on the seam. Patched that. Worked for a day , another whole . Used the second patch for that . Again, another day or two , another rip on another seam. I can feel other spots where airs coming out of it too. My son’s the only one who uses this and he’s two.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello, we are truly sorry that his has been your experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!