Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.2 out of 5 stars
stars
144 ratings105 reviews
  1. 5 stars44% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars17% (25)
  5. 1 star29% (42)

Member photos

Sort by |
Showing 1-10 of 105 reviews
Feb 7, 2026
Reviewer name: Dad Grandpa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it

Grandson loves it it did have a little hole in it the first day but it came in the patch kit and it's been good since then

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review. If you have any questions about your Bounce House, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.

Nov 10, 2025
Reviewer name: JacQuie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing jumper for inside the house

Absolutely love this jumper. Fits perfectly in the living room and my 2 year old loves it as well. She even sleeps in it because it's that comfortable.

Helpful?34HDSQM6ZAVQ16985758713
Jan 3, 2026
Reviewer name: Esther
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sturdy and strong bounce house

I bought this bounce house on sale and my grand daughter absolutely loves it! She runs straight to it in the morning when she wakes up. It's sturdy and is the perfect size for her play area. This is a great buy for sure.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review of your Bounce House, Esther! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jan 13, 2026
Reviewer name: Kitcat
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's okay!

Compared to normal bouncy houses, this one doesn't have much bounce to it. We added balls to make it more exciting for the kids. I feel like it's not the greatest investment If you want the kids to burn some energy in the house. They do more lounging in it vs bouncing. It does seem like good quality though. Once you fill it up, it's good to go.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We are very sorry that you are a bit disappointed with your Bounce House. We appreciate you taking the time to share your feedback with and and we will be sure to pass it along to our team.

Jun 5, 2026
Reviewer name: Erika
2 out of 5 stars
2 out of 5 stars review

Great Concept, NOT so great Quality

When it didn't have a hole in the seam, it was an amazing gift that our 4 year old LOVED having. The concept is fantastic, but the quality is lacking. We used both patches, at separate times, to try and stop the air from leaking out. Unfortunately, it continues to deflate so our girl hasn't been able to use this as we'd hoped.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Erika. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 11, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Disappointed

I really loved this at first and thought it was perfect, but after about a week I noticed a small hole near the crease. I tried fixing it, even with the patch provided, and nothing worked. The kids were pretty disappointed since they were so excited to play with it. I’d say if you’re looking for something that holds up well, this might not be the best option.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Maddy, we are so sorry that your Bounce House has not worked out for you guys. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 16, 2026
Reviewer name: JOSH
1 out of 5 stars
1 out of 5 stars review

If you want something your kids will LOVE but then cry as it fails....then this is for you. I admit, it was awesome. but after filling 4 holes, 5 different times...i give up. I know what you're thinking, user error. My kids are 2 (just turned 2) and 10 months. no shoes... very careful. just weak spots.... i used the patches it came with, but they fell off. i bought the good stuff...it just failed.............so sad!!!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Sep 6, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Save your money

Save your money, since getting it I have put 15 repair patches. Every time my kids use it there's a new hole. I ordered some heavy duty ones since it got one as soon as we bought it and didn't wanna just throw it away, and the one it came with didn't even work. The material is just tearing everywhere... do yourself a favor and just spend the extra dollar somewhere else. Really surprised considering Sam's typically sells really great products.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for sharing your experience. We're sorry to hear about the repeated repairs and durability concerns you've encountered. We understand your frustration and appreciate your detailed feedback regarding the material and repair patches.

Aug 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Holes in seems

Purchased for my 1 1/2 year old in December for Christmas. Only lasted about 6 months. There are two holes and the patch provided does not work. Pretty disappointed.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We're sorry to hear the bounce house did not hold up as expected. We understand how disappointing it is to experience holes after only a few months of use, especially when the included patch did not resolve the issue. Thank you for sharing your feedback.

Sep 6, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Only a few uses out of it

I bought this in December 2025. It was used maybe 7 times since then (take it out for 1-2 days for a 3 year old and 1 year old) and finally in September 2026 we have holes in the seams. Will try to return. It was fun for them while it lasted.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review. We're glad your children enjoyed using the bounce house, but we're sorry to hear about the seam issues that developed. We appreciate your feedback and understand your disappointment with the product's longevity.