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Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.2 out of 5 stars
stars
145 ratings106 reviews
  1. 5 stars43% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (26)
  5. 1 star29% (42)

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Showing 31-40 of 106 reviews
Mar 6, 2026
Reviewer name: Andrea
1 out of 5 stars
1 out of 5 stars review

Poor quality

It got a hole in the seam within hours of having it and when I tried to exchange it at the store the said I had to repurchase it at full price even though I got it while it was on sale. Such a bummer as it was cute but quality was terrible.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Apr 22, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Not worth it

At first this was great but the small hole in the seams made it very hard to patch. Ultimately I ended up throwing it away. It's sad because my kid really loves this bounce house

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 17, 2026
Reviewer name: EMF
1 out of 5 stars
1 out of 5 stars review

Do not buy

Awful. Had hole around seam after first use. Used 3 more times after fixing hole %26 every single time there was a new hole. My kid weighs 40 lbs so this shouldn't have been an issue!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Apr 17, 2026
Reviewer name: Cory
1 out of 5 stars
1 out of 5 stars review

Prone to holes in entrance seam

We purchased two of these, both within days developed a hole near the entrance on the seam. It is impossible to fix with the included patches. Very frustrating.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened, Cory! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 18, 2026
Reviewer name: Paige
1 out of 5 stars
1 out of 5 stars review

Holes after a few uses

My girls got this for Christmas and have only used it a handful of times before it got a hole in the seam. I patched it and another hole popped up. Not very well made. Lots of others comments about the same issue

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 4, 2026
Reviewer name: Jenny
5 out of 5 stars
5 out of 5 stars review

It was a hit!

Absolutely perfect for my one year old! We brought this out for his birthday and he had a blast, i almost don't want to put it away! We threw in some colorful balls and he loves jumping in randomly throughout the day. Doesn't hold a lot of kids inside but 2 can definitely still have fun in it together!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Jenny, we LOVE to hear you’ve had a great experience with your Bounce House. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jan 17, 2026
Reviewer name: KIMBERLY
1 out of 5 stars
1 out of 5 stars review

1 month, patched 4 times

Don't waste your money. we bought this for our 2.5 yr old, and every week we've had to patch it. We don't even have patches left from the box so now it's sitting in the living room looking like a king-sized comforter. Worst purchase from Sams this year, don't waste your money

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Kimberly. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bouncer. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 17, 2026
Reviewer name: Sherry
1 out of 5 stars
1 out of 5 stars review

Wish it would've worked better

My daughter bought this for my grandson to use at my house. He's autistic he's 3 1/2 and he loved it. He loves it however, just a few days in there was a hole in the sea the size of a fingernail so the patch won't work instead I went in with some superglue and then put a patch over it and that held up for a while by a while I mean one week after that we are now going through everything trying to figure out if there's another hole or why it keeps leaking, $20. We have spent on patches and glue trying to fix this. It's so frustrating. We've only had this thing for less than a month. I don't even know what the return policy is on it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Sherry, we are sorry to hear that you have had a disappointing experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you.

Jan 12, 2026
Reviewer name: Hailey
3 out of 5 stars
3 out of 5 stars review

Great but might deflate on you

Wanted to leave a realistic review after having it 3 weeks. This bounce house is SO fun, but after having it 3 weeks there are already 2 holes in the seam. We did use the 2 patches they sent but it isn't holding up so I'm unsure what to do. This is always a possibility though with these kinds of things. Hopefully it holds up better for other people! It is the perfect size. My 1 and 3 year old love it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Hailey. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Feb 4, 2026
Reviewer name: Lana
1 out of 5 stars
1 out of 5 stars review

Seam ripped after only a few days.

Did not last. My children (2 and 4) were so excited to get this for Christmas. We had it up for a week, packed it away in the bag, and the next time we got it out it had a hole in a seam…it didn't even last a month. I patched it with the provided patch but the patch split in the same spot. Unfortunately, based on reviews it looks like this is a common problem. Such a bummer since it's esthetically pleasing and a great size for indoor use.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Lana, we are truly sorry you experience this with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!