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Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.2 out of 5 stars
stars
141 ratings102 reviews
  1. 5 stars45% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (25)
  5. 1 star28% (39)

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Showing 31-40 of 102 reviews
Jul 10, 2026
anonymous
2 out of 5 stars review

Would not buy. Sams needs to redo the design.

Bought for my daughters birthday gift and after 3 jumps there was a hole in the seam. I used the patch it came with to fix. It lasted one jump and tore through the patch. This was all within less than 4 days after it being opened. Was not happy at all and ended up getting a refund. Thankful for the refund, but a little sad it was her gift and it didn’t last.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hi, thank you for sharing your experience. We’re sorry to hear the bounce house developed a seam issue so shortly after use and that the repair patch did not provide a lasting solution. We understand how disappointing this must have been, especially since it was a birthday gift. While we’re glad the refund process was helpful, we appreciate your feedback and will share it with the appropriate team.

Jan 28, 2026
Anna
1 out of 5 stars review

kids loved it but unfortunately it's gotten tears shortly after they started playing. all rips are along the seams so I assume it's just weak on the seams. not cheap for such a short life

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Anna, we are so sorry that this has happened with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 26, 2026
Alicia
1 out of 5 stars review

3 holes in a month, cannot withstand toddlers.

Bought this as a Christmas gift for my kids. Toddlers both weighing less than 30lbs. Just patched the 3rd hole. This is not made very well and after just a month it has 3 holes all in the same seam.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Alicia. We always strive to provide our customers with a positive experience, so we’re so sorry you guys didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 30, 2026
Jamie
1 out of 5 stars review

Disappointed

Setup was simple, but the quality is poor. My granddaughters were only able to enjoy it for a month before it would not stay inflated. Very disappointed.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Jamie. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jun 5, 2026
Erika
2 out of 5 stars review

Great Concept, NOT so great Quality

When it didn’t have a hole in the seam, it was an amazing gift that our 4 year old LOVED having. The concept is fantastic, but the quality is lacking. We used both patches, at separate times, to try and stop the air from leaking out. Unfortunately, it continues to deflate so our girl hasn’t been able to use this as we’d hoped.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Erika. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 25, 2026
MaryB
3 out of 5 stars review

Easy and fun to use, but didn't last long

This has been a lifesaver during cold and snowy days stuck at home. The built-in pump makes it extremely easy to inflate and deflate, and I appreciate that it doesn't have to stay plugged in while bouncing. It seemed sturdy and held air well for the first few uses. Unfortunately, ours developed a hole on the seam after less than a month of occasional use with two toddlers. Because of the placement of the hole, the included patches aren't much use - I can still hear the air leaking out. Looking at the other reviews this seems like a common occurrence. I purchased on sale, so I feel we still got enough use out of it, but I would definitely not pay full price. I wish we'd gotten more than a month out of it because my twins love it!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review, Mary. We're sorry that your Bounce House has not lasted longer for you! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 21, 2026
Samantha
2 out of 5 stars review

Pass on it, not worth it

cute idea in theory, but it is very cheap quality if one, 30 lbs child could pop it, and then pop the repair within 1week. He never wore shoes in it, and only ever jumped with ball pit balls. all that to say, if you plan to actually have kids pay in it, buy a different more durable product

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Samantha. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 24, 2026
Kerry
5 out of 5 stars review

Great Product

I bought this for my 2 and 1 year old grandchildren as a Christmas gift. I wanted something to use inside my home during the winter months. I love the fact that it inflates in under 3 minutes. Simply turn the knob and it inflates. Turn it the opposite direction and it will deflate. Very easy to operate. Once inflated, you can unplug it and move it anywhere in the house and not worry about it having to be near an outlet like other models. This was a selling point for me. I didn't want to hear a blower every time the kids played. It is plenty big for my two littles. I would not put more than 2-3 kids in at a time. We have had a lot of fun. I would definitely buy again.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We love to hear that you guys are all loving the Bounce House! We appreciate you taking the time to share your experience with us, Kerry! We'll be sure to pass this along to our team.

Jun 18, 2026
anonymous
2 out of 5 stars review

Tried 3 times and each time it has a hole in seam

First one had a hole in the seam right away, got a replacement, then that one got a hole in the same exact spot in the seam, got one more replacement and just got a hole in the seam again so we are getting a refund. Customer service has been great, but I would not buy this again.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We are very sorry that this has been your experience with your Bounce House. We will be passing this info along to our team, we appreciate your feedback.

Jan 22, 2026
Ashton
2 out of 5 stars review

not very sturdy

kids loved it initially but it unfortunately only lasted. a week before it got its first hole and the patch kit it comes with hasn’t been helpful unfortunately. for context i have a 3 and 1 year old gentle playing girls, so if your kids are on the bigger/rigger playing side i would advise getting a different type to be able to withstand play.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Ashton. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!