Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
Back to item details
3.2 out of 5 stars
stars
141 ratings102 reviews
  1. 5 stars45% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (25)
  5. 1 star28% (39)

Member photos

Sort by |
Showing 21-30 of 102 reviews
Mar 18, 2026
Paige
1 out of 5 stars review

Holes after a few uses

My girls got this for Christmas and have only used it a handful of times before it got a hole in the seam. I patched it and another hole popped up. Not very well made. Lots of others comments about the same issue

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 2, 2026
Katie
1 out of 5 stars review

Don’t waste your money

Please don’t waste your money. Less than a month in and we have 2 holes that we’ve had to patch. At this rate this will not last long. Invest in something more durable.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Katie, we are truly sorry that this has been your experience with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 17, 2026
EMF
1 out of 5 stars review

Do not buy

Awful. Had hole around seam after first use. Used 3 more times after fixing hole %26 every single time there was a new hole. My kid weighs 40 lbs so this shouldn’t have been an issue!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 4, 2026
Jenny
5 out of 5 stars review

It was a hit!

Absolutely perfect for my one year old! We brought this out for his birthday and he had a blast, i almost don’t want to put it away! We threw in some colorful balls and he loves jumping in randomly throughout the day. Doesn’t hold a lot of kids inside but 2 can definitely still have fun in it together!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Jenny, we LOVE to hear you’ve had a great experience with your Bounce House. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Feb 24, 2026
Don
2 out of 5 stars review

Cheaply made

We got this bounce house for Christmas and within the first week it had a big hole in it. We returned it and got another one and within 2-3 weeks it has 2 holes and the patches that came with it are not holding the air in. There has never been anything sharp or even any other toys inside it to cause the holes. Very disappointing as my children love to play in it!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Don, we are very sorry that you have had a disappointing experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 12, 2026
Hailey
3 out of 5 stars review

Great but might deflate on you

Wanted to leave a realistic review after having it 3 weeks. This bounce house is SO fun, but after having it 3 weeks there are already 2 holes in the seam. We did use the 2 patches they sent but it isn’t holding up so I’m unsure what to do. This is always a possibility though with these kinds of things. Hopefully it holds up better for other people! It is the perfect size. My 1 and 3 year old love it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Hailey. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Mar 16, 2026
JOSH
1 out of 5 stars review

If you want something your kids will LOVE but then cry as it fails....then this is for you. I admit, it was awesome. but after filling 4 holes, 5 different times...i give up. I know what you're thinking, user error. My kids are 2 (just turned 2) and 10 months. no shoes... very careful. just weak spots.... i used the patches it came with, but they fell off. i bought the good stuff...it just failed.............so sad!!!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 7, 2026
KATRINA
1 out of 5 stars review

Wouldn’t recommend

Lasted about 3 times of jumping in it. Wouldn’t waste our money again, has a huge crack in one of the creases and won’t blow up

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Katrina, we are so sorry this has ben your experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 16, 2026
Jan
1 out of 5 stars review

Poor Quality

Went through 2 bounce houses (purchased and exchanged) and both developed a hole in the same spot. Don’t waste your money!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Jan, we are very sorry that this has been your experience with your Bounce House. We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team.

Jul 7, 2026
anonymous
1 out of 5 stars review

Cheap product not worth

This is very poorly made we bought this bounce house for my almost 2 year old a week later we had a hole we patched it and it didn’t work and we found out later it had 2 more holes and now we can’t use it after r my husband patched it

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We're sorry to hear about the durability issues you experienced. Thank you for sharing your experience, and we appreciate your feedback regarding the product's performance.