Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House

Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for

Member's Mark Cream Indoor Double Arch Bounce House

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3.3 out of 5 stars

stars130 ratings91 reviews

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Showing 21-30 of 91 reviews

Mar 6, 2026

Andrea

1 out of 5 stars review

Poor quality

It got a hole in the seam within hours of having it and when I tried to exchange it at the store the said I had to repurchase it at full price even though I got it while it was on sale. Such a bummer as it was cute but quality was terrible.

Helpful?

reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 24, 2026

Don

2 out of 5 stars review

Cheaply made

We got this bounce house for Christmas and within the first week it had a big hole in it. We returned it and got another one and within 2-3 weeks it has 2 holes and the patches that came with it are not holding the air in. There has never been anything sharp or even any other toys inside it to cause the holes. Very disappointing as my children love to play in it!

Helpful?

reply from Bestway USA

Hello Don, we are very sorry that you have had a disappointing experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 2, 2026

Amber

1 out of 5 stars review

Not great quality

We had it less than a week and there was a hole in one of the seems. The patches they give you don’t work at all! Love the idea but would not purchase again.

Helpful?

reply from Bestway USA

Thank you for taking the time to share your feedback with us, Amber. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 5, 2026

Pichy

4 out of 5 stars review

Verified Purchase

Good quality, resistant, easy to set up

My 4 year old daughter loves it

Helpful?

reply from Bestway USA

Thank you for your review of your Bounce House! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jan 16, 2026

Mom

5 out of 5 stars review

Verified Purchase

Great for cold and rainy days

Two toddlers fit inside. Blows up within mins and doesn’t need to stay plugged in.

Helpful?

reply from Bestway USA

We are happy too hear they are having a lot of fun with your Bouncer! We really appreciate you taking the time to share your review with us!

Dec 31, 2025

5 out of 5 stars review

Verified Purchase

Awesome Fun

Great compact fun for one child!!

Helpful?

reply from Bestway USA

Thank you for your review of your Bounce House! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jan 12, 2026

Hailey

3 out of 5 stars review

Great but might deflate on you

Wanted to leave a realistic review after having it 3 weeks. This bounce house is SO fun, but after having it 3 weeks there are already 2 holes in the seam. We did use the 2 patches they sent but it isn’t holding up so I’m unsure what to do. This is always a possibility though with these kinds of things. Hopefully it holds up better for other people! It is the perfect size. My 1 and 3 year old love it.

Helpful?

reply from Bestway USA

Thank you for taking the time to share your feedback with us, Hailey. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Feb 16, 2026

Jan

1 out of 5 stars review

Poor Quality

Went through 2 bounce houses (purchased and exchanged) and both developed a hole in the same spot. Don’t waste your money!

Helpful?

reply from Bestway USA

Hello Jan, we are very sorry that this has been your experience with your Bounce House. We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team.

Mar 7, 2026

KATRINA

1 out of 5 stars review

Wouldn’t recommend

Lasted about 3 times of jumping in it. Wouldn’t waste our money again, has a huge crack in one of the creases and won’t blow up

Helpful?

reply from Bestway USA

Hello Katrina, we are so sorry this has ben your experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 30, 2026

Jamie

1 out of 5 stars review

Disappointed

Setup was simple, but the quality is poor. My granddaughters were only able to enjoy it for a month before it would not stay inflated. Very disappointed.

Helpful?

reply from Bestway USA

Thank you for taking the time to share your feedback with us, Jamie. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!