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Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
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3.2 out of 5 stars
stars
141 ratings102 reviews
  1. 5 stars45% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (25)
  5. 1 star28% (39)

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Showing 11-20 of 102 reviews
Mar 12, 2026
KH
1 out of 5 stars review

Fun item , terrible product

Terrible product . Love the item , however after two uses, it got a hole on the seam. Patched that. Worked for a day , another whole . Used the second patch for that . Again, another day or two , another rip on another seam. I can feel other spots where airs coming out of it too. My son’s the only one who uses this and he’s two.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello, we are truly sorry that his has been your experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 17, 2026
Autumn
1 out of 5 stars review

We bought this for our kids for Christmas. We only used it a few times before it got a hole in the seam. I tried to patch it and it worked for a little bit longer. Then a second hole appeared. I would not recommend this as it seems very cheaply made.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Autumn. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 17, 2026
Sherry
1 out of 5 stars review

Wish it would’ve worked better

My daughter bought this for my grandson to use at my house. He’s autistic he’s 3 1/2 and he loved it. He loves it however, just a few days in there was a hole in the sea the size of a fingernail so the patch won’t work instead I went in with some superglue and then put a patch over it and that held up for a while by a while I mean one week after that we are now going through everything trying to figure out if there’s another hole or why it keeps leaking, $20. We have spent on patches and glue trying to fix this. It’s so frustrating. We’ve only had this thing for less than a month. I don’t even know what the return policy is on it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Sherry, we are sorry to hear that you have had a disappointing experience with your Bounce House. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you.

Jan 16, 2026
Mom
5 out of 5 stars review

Verified Purchase

Great for cold and rainy days

Two toddlers fit inside. Blows up within mins and doesn’t need to stay plugged in.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We are happy too hear they are having a lot of fun with your Bouncer! We really appreciate you taking the time to share your review with us!

Jan 5, 2026
Ky
5 out of 5 stars review

Verified Purchase

Bouncy

The kids love it! Not only bounce, but they use it as a fort and a place to read books,!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Ky, thank you for you review! We love to hear they are getting so much use out of the Bounce House!

Jan 14, 2026
Rta
2 out of 5 stars review

Verified Purchase

Not great

Had an hole along a seam by the third time we used it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Oct 25, 2025
MJacks
1 out of 5 stars review

Verified Purchase

Hole in seam

We had it for not even a few hrs and there was already a hole in a seam and the patches they sent dont work

Helpful?34HDSQM6ZAVQ16985758713
Feb 2, 2026
Katie
1 out of 5 stars review

Don’t waste your money

Please don’t waste your money. Less than a month in and we have 2 holes that we’ve had to patch. At this rate this will not last long. Invest in something more durable.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Katie, we are truly sorry that this has been your experience with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 17, 2026
EMF
1 out of 5 stars review

Do not buy

Awful. Had hole around seam after first use. Used 3 more times after fixing hole %26 every single time there was a new hole. My kid weighs 40 lbs so this shouldn’t have been an issue!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Mar 18, 2026
Paige
1 out of 5 stars review

Holes after a few uses

My girls got this for Christmas and have only used it a handful of times before it got a hole in the seam. I patched it and another hole popped up. Not very well made. Lots of others comments about the same issue

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!