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Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
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3.2 out of 5 stars
stars
141 ratings102 reviews
  1. 5 stars45% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (25)
  5. 1 star28% (39)

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Showing 41-50 of 102 reviews
Jan 25, 2026
MaryB
3 out of 5 stars review

Easy and fun to use, but didn't last long

This has been a lifesaver during cold and snowy days stuck at home. The built-in pump makes it extremely easy to inflate and deflate, and I appreciate that it doesn't have to stay plugged in while bouncing. It seemed sturdy and held air well for the first few uses. Unfortunately, ours developed a hole on the seam after less than a month of occasional use with two toddlers. Because of the placement of the hole, the included patches aren't much use - I can still hear the air leaking out. Looking at the other reviews this seems like a common occurrence. I purchased on sale, so I feel we still got enough use out of it, but I would definitely not pay full price. I wish we'd gotten more than a month out of it because my twins love it!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review, Mary. We're sorry that your Bounce House has not lasted longer for you! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 21, 2026
Samantha
2 out of 5 stars review

Pass on it, not worth it

cute idea in theory, but it is very cheap quality if one, 30 lbs child could pop it, and then pop the repair within 1week. He never wore shoes in it, and only ever jumped with ball pit balls. all that to say, if you plan to actually have kids pay in it, buy a different more durable product

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Samantha. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jun 5, 2026
Erika
2 out of 5 stars review

Great Concept, NOT so great Quality

When it didn’t have a hole in the seam, it was an amazing gift that our 4 year old LOVED having. The concept is fantastic, but the quality is lacking. We used both patches, at separate times, to try and stop the air from leaking out. Unfortunately, it continues to deflate so our girl hasn’t been able to use this as we’d hoped.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Erika. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Dec 31, 2025
JQ
5 out of 5 stars review

Verified Purchase

Awesome Fun

Great compact fun for one child!!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review of your Bounce House! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jul 7, 2026
Joseph
1 out of 5 stars review

Extremely dlDisappointed

Multiple holes at seens after a few uses. We only have one toddler boy whose used it and only thing he's brought in there my with him was his stuffed animals. Very poorly made product.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We're sorry to hear about the durability issues you experienced. Thank you for taking the time to provide feedback. Customer comments like yours help identify areas for improvement.

Jul 10, 2026
anonymous
5 out of 5 stars review

Love!! Perfect for traveling with kiddos!

This is awesome it’s like an inflatable mattress with safety walls. Definitely not for adults but our 3 year old niece loves it and it would be perfect for traveling with as an extra kid bed! We liked it so much we bought our other niece one too

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hi, thank you for the wonderful review! We’re thrilled to hear the bounce house has been such a hit with your niece and that it works well as a travel-friendly extra bed. It’s especially rewarding to know you enjoyed it enough to purchase another one for your other niece. We appreciate your support and hope it continues to provide plenty of fun and comfort.

Apr 25, 2026
anonymous
2 out of 5 stars review

Great idea, doesn’t hold up

We purchased this for Christmas, %26 had to exchange it twice. Each one got a hole in the same seam at the front of the bounce house. Which shows that it’s a manufacturer issue. We finally gave up %26 returned it. Great idea but did not hold up, even a week. Provided patch only works for a day or two.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review of your Bounce House. We're truly sorry they have not worked out for you. We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team.

Jun 27, 2026
anonymous
1 out of 5 stars review

Do not waste your time or money!

After purchasing and returning our fourth one — we gave up. They either came with holes or developed holes within a couple of days! The material is so cheap and so thin! I would not waste your time, energy, or money on this one!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your feedback. We're sorry to hear this product did not meet your expectations. We appreciate you sharing your experience and will pass your comments along to our team.

Jan 31, 2026
Cait
2 out of 5 stars review

Great but quickly got a hole

My kids got this for Christmas. It was great and they loved it, and it’s the perfect size. Unfortunately it got a hole in the seam within a few weeks we tried to patch it, but it did not work. It had to be returned.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello, we are very sorry that your Bounce House has not lasted longer for you! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 26, 2026
anonymous
2 out of 5 stars review

Big Disappointment

i purchased this bounce house on November 2, 2025 for my 2 years old grandchild for Christmas. My grandchild loves it. However, two weeks after Christmas it would not stay up. There are 3 small holes in the creases. It did not hold up well.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello we are so sorry that your Bounce House has not lasted longer for you guys! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!