Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Cream Indoor Double Arch Bounce House for
Member's Mark Cream Indoor Double Arch Bounce House
3.2 out of 5 stars
stars
145 ratings106 reviews
  1. 5 stars43% (63)
  2. 4 stars5% (7)
  3. 3 stars5% (7)
  4. 2 stars18% (26)
  5. 1 star29% (42)

Member photos

Sort by |
Showing 41-50 of 106 reviews
Jan 12, 2026
Reviewer name: Hailey
3 out of 5 stars
3 out of 5 stars review

Great but might deflate on you

Wanted to leave a realistic review after having it 3 weeks. This bounce house is SO fun, but after having it 3 weeks there are already 2 holes in the seam. We did use the 2 patches they sent but it isn't holding up so I'm unsure what to do. This is always a possibility though with these kinds of things. Hopefully it holds up better for other people! It is the perfect size. My 1 and 3 year old love it.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Hailey. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 14, 2026
Reviewer name: Alysha
1 out of 5 stars
1 out of 5 stars review

4 holes!

We set this up for our three year old and after the first use we found one hole on the seams, we patched it up and after three uses it now has 3 more holes. It's very frustrating because it's obvious it's a manufacturing issue due to the fact that we're using it correctly within the age requirements and the weight and the holes still appeared in the same spots along the seams.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Oh no, Alysha! We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Feb 4, 2026
Reviewer name: Lana
1 out of 5 stars
1 out of 5 stars review

Seam ripped after only a few days.

Did not last. My children (2 and 4) were so excited to get this for Christmas. We had it up for a week, packed it away in the bag, and the next time we got it out it had a hole in a seam…it didn't even last a month. I patched it with the provided patch but the patch split in the same spot. Unfortunately, based on reviews it looks like this is a common problem. Such a bummer since it's esthetically pleasing and a great size for indoor use.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Lana, we are truly sorry you experience this with your Bounce House! If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jan 28, 2026
Reviewer name: MAXIM
3 out of 5 stars
3 out of 5 stars review

2 bounce houses got holes after 2 weeks

First, I want to acknowledge the phenomenal return policy and ease of getting an exchange/refund at Sam's Club. Ive been a member for 7 years now and will continue to be one. I wanted to love this product so much. I've had many Members Mark products, and every one of them was a fantastic value for your money. My kids had a blast on it every day. I have a 2 year old, and a 4 and a half year old. Combined they weigh 75 lbs. The bounce house is rated for 150lbs. We got it for black friday for a phenomenal slide. We had a hole at the entry arch on the floor where the air compartments meet. Both of the patches did not last through the rough housing of two boys. They broke where the previous hole was. This happened on two separate bounce houses, unfortunately same result. I'd exchange for a third one, but it's back to full price and is only available for shipping.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We truly appreciate you taking the time to share your feedback with us! We are so sorry that your Bounce House has not worked out for you guys. If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.

Jan 4, 2026
Reviewer name: Jenny
5 out of 5 stars
5 out of 5 stars review

It was a hit!

Absolutely perfect for my one year old! We brought this out for his birthday and he had a blast, i almost don't want to put it away! We threw in some colorful balls and he loves jumping in randomly throughout the day. Doesn't hold a lot of kids inside but 2 can definitely still have fun in it together!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Jenny, we LOVE to hear you’ve had a great experience with your Bounce House. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jan 17, 2026
Reviewer name: KIMBERLY
1 out of 5 stars
1 out of 5 stars review

1 month, patched 4 times

Don't waste your money. we bought this for our 2.5 yr old, and every week we've had to patch it. We don't even have patches left from the box so now it's sitting in the living room looking like a king-sized comforter. Worst purchase from Sams this year, don't waste your money

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Kimberly. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bouncer. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 22, 2026
Reviewer name: Ashton
2 out of 5 stars
2 out of 5 stars review

not very sturdy

kids loved it initially but it unfortunately only lasted. a week before it got its first hole and the patch kit it comes with hasn't been helpful unfortunately. for context i have a 3 and 1 year old gentle playing girls, so if your kids are on the bigger/rigger playing side i would advise getting a different type to be able to withstand play.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Ashton. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your Bounce House. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jan 5, 2026
Reviewer name: Ky
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bouncy

The kids love it! Not only bounce, but they use it as a fort and a place to read books,!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Hello Ky, thank you for you review! We love to hear they are getting so much use out of the Bounce House!

Dec 31, 2025
Reviewer name: JQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Fun

Great compact fun for one child!!

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

Thank you for your review of your Bounce House! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jan 16, 2026
Reviewer name: Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for cold and rainy days

Two toddlers fit inside. Blows up within mins and doesn't need to stay plugged in.

Helpful?34HDSQM6ZAVQ16985758713
reply from Bestway USA

We are happy too hear they are having a lot of fun with your Bouncer! We really appreciate you taking the time to share your review with us!