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Customer reviews for De'Longhi Dedica Arte Espresso Machine for
De'Longhi Dedica Arte Espresso Machine
4.5 out of 5 stars
stars175 ratings175 reviews
  1. 5 stars76% (133)
  2. 4 stars11% (19)
  3. 3 stars5% (9)
  4. 2 stars3% (5)
  5. 1 star5% (9)
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Showing 71-80 of 175 reviews
Aug 8, 2023
vmalep
2 out of 5 stars review

Gets stuck all the time

I had bought this model years ago and that first one keeps working perfectly in my home country. Having moved abroad, I recently bought the new version and I am utterly disappointed. Indeed, the cup filter, that now comes with a removable perforated filter get stuck systematically after the 1st coffee and I have to extract this perforated filter to clean it under running water all the time, which completely ruins the interest of this machine.

Review from De'Longhi
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reply from CST

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Oct 30, 2021
Tatya823
5 out of 5 stars review

must have for coffee lovers

[This review was collected as part of a promotion.] The Dedica Arte pump espresso machine Is amazing. Easy to set up and clean. Is slim enough to fit in a small kitchen. We use it daily. It has one and two cup filters and one for your pods. The measuring scoop make it so easy to use it comes with additional accessories. You can use with one cup or 2 coffee shots for the extra boost of the day. The steam wand makes it super easy to frothing or steaming milk. The quick start guide makes it easy to set up, use and clean.

Review from De'Longhi
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Jun 5, 2022
Faustina
3 out of 5 stars review

Verified Purchase

EC885M Dedica Arte

Espresso brewing is great but frothing doesn't work well.

Review from De'Longhi
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reply from Delonghi Consumer Care

Hi Faustina, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website for assistance relating to the milk frother. Thank you.

Sep 17, 2024
Nikki5567
1 out of 5 stars review

Bad coffee machine not worth any money

This coffee machine is not worth any money, been cleaning service since we got from store and she make of 1 oz of coffee, if someone wants it I will ship it to you or it's going to scrap.

Review from De'Longhi
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reply from Delonghi Reviews

Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jun 22, 2024
MAW81
5 out of 5 stars review

Great and Reliable Machine

I bought this at an electronics store while living in Japan. This was 4 years ago. It still works great. Still worked after being shipped with all our stuff when we moved back to the US about a year ago. Makes delicious expresso and froths milk very well. I think mine might need replacement soon as the press randomly decides not to work on occasion. Nevertheless, it has lasted a lot longer than I anticipated and I will definitely buy another one from De'Longhi when replacement is needed.

Review from De'Longhi
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Jan 9, 2025
Aine
3 out of 5 stars review

Like warm coffee

Hello , I received it as a gift , sort of second hand . I didn't get a brochure or instructions on cleaning and descaling. The water in my location is hard and has lime scale. The coffee is luke warm . Can you advise please on how to get it hotter

Review from De'Longhi
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reply from Delonghi Reviews

Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.

Oct 18, 2021
mraiten227
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] I have only used grounds in this so far, but it's great. It works well. It brews really quick. There were no grounds in the cup which is great. I love the automatic timer as well. Can't wait to use the pods in there to test that.

Review from De'Longhi
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Mar 24, 2022
TheDarkGnat
5 out of 5 stars review

Espresso that is guaranteed to warm your soul!

[This review was collected as part of a promotion.] Having a great cup of espresso in the morning no longer has to cost an arm or a leg, and even better, doesn't require one to be a professional barista. That is all thanks to the De'Longhi EC885M Dedica Arte Espresso Machine. This small machine warms my soul every morning with a great cup of espresso. Setup is not that hard as long as you read the instruction manual and follow the steps listed. I cannot stress this point strong enough, all issues getting your first cup of the best espresso you will have can be minimized or eliminated all together by reading and following the manual. The small footprint of the EC885M takes up little room on my counter. This is great since modern kitchens tend to have little counter space with all the gadgets that are out there. Once set up the machine is extremely easy to use. Simply measure out the right amount of coffee using the provided accessories, press the appropriate button, and voila, you have your espresso. I can tell you that the machine produces a smooth, steady flow of espresso that is the best tasting espresso I have ever had. De'Longhi has hit a home run with this machine. You get great tasting espresso while saving money since you will never want to get it from a coffee shop again. I highly recommend the De'Longhi EC885M. The espresso from it will warm your soul too.

Review from De'Longhi
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Oct 21, 2021
Kathy81
5 out of 5 stars review

Great Expresso Machine

[This review was collected as part of a promotion.] So far I am loving this expresso machine. It doesn't take long to make a cup. I like how I can make either a expresso or a cappuccino. It is easy to use and easy to clean. I like how you can remove the bottom tray to be able to use a bigger cup.

Review from De'Longhi
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Mar 24, 2022
Phil48
5 out of 5 stars review

Makes a great latte!!

[This review was collected as part of a promotion.] First of all the size of this machine is great. It's half the size of my keurig! The set up was a little frustrating until I watched a video on it. Then it was so easy to use. The water tank is easy to fill and the machine is easy to clean. The filter holder takes some work and muscle but I'm hoping it will get easier. The steam wand is great to make lattes and also to get hot water for americanos. I was so surprised at how great the drinks taste. I'm so happy with this compact yet powerful machine!!

Review from De'Longhi
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