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Customer reviews for De'Longhi Dedica Arte Espresso Machine for
De'Longhi Dedica Arte Espresso Machine
4.5 out of 5 stars
stars175 ratings175 reviews
  1. 5 stars76% (133)
  2. 4 stars11% (19)
  3. 3 stars5% (9)
  4. 2 stars3% (5)
  5. 1 star5% (9)

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Showing 1-10 of 175 reviews
Nov 25, 2022
Mike
5 out of 5 stars review

Verified Purchase

Great Espresso Machine

It's funny that Walmart is asking to write a review after they have cancelled my order 3 times just for no reason. I ordered it on Amazon eventually. Anyway, the Espresso machine is really good: very well made, nice design and quite tiny. It comes with a temper and with a really convenient spoon. Very strong steamer as well - it makes just a perfect milk foam. If you are an espresso lover - this machine is for you. Pay attention though, to get the best espresso or cappuccino you have to buy a good burr coffee grinder and a milk pitcher.

Review from Walmart.ca
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Sep 29, 2024
Elijah
5 out of 5 stars review

Verified Purchase

Outside feels cheap but it works great!

I was used to a Cafe (GE brand) combo semi manual latte maker but it does after only a year and a half, which irritated be to no end given how much it was. So I'm giving this one a try with a much longer warranty. Longer warranty tells me the company stands by their product, which GE did not with its one year warranty. The outside of this Dedica Arte is plastic (I think) so it feels kind of cheap to the touch, but I didn't buy it for looks/feel. As long as it continues to work great, I'm happy!

Review from De'Longhi
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Jul 15, 2023
Abby Stone
5 out of 5 stars review

Verified Purchase

With this machine I can be a morning person again

I love this machine. I was a barista for years and a recovering coffee snob and I'm always looking for the right machine and I think this may be it. Easy to use, makes the perfect shot once you play with grind and dosage to suit your tastes. I use this several times a day. I am the only coffee drinker in my house so if there were several more I'd probably have elected to purchase a full-size espresso bar but for my own needs this is great. The only little pet peeve I have is that I have to turn the machine off and then on again if I want to pour more than just the two shots. But everything is stainless steel- no plastic anywhere that matters- I love it.

Review from De'Longhi
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May 29, 2023
Piotr
5 out of 5 stars review

Verified Purchase

Helpful tip

A fine machine, but sensitive to the grind of coffee and to the degree of tamping. Too fine a grind and too hard a tamp can lead to clogging of the tiny pinhole through which the espresso is extracted. This can cause the machine to come to a dead halt and require cleaning. Observe these principles and you'll enjoy many a great cup!

Review from De'Longhi
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Mar 12, 2024
Dacia
5 out of 5 stars review

Verified Purchase

So far so good!

Some things to consider with this product. I read the instructions for initial set up. However, once i wanted to use the espresso maker, it would not drip. Unable to find "troubleshooting" in the manual, I went to the internet. If you have your own grinder, you cannot grind the beans too finely and also you want to make sure you are NOT passing the lines that delonghi indicates in the filter after you pack it firmly. Once I made those corrections, the extraction came out "perfect" as per the manual. To froth my ALMOND milk, i had to ensure I was not submerging the tip of the frother into the frothing jug, but keeping the tip just below the surface. Once I learned that, the almond milk would froth, otherwise, it was just hot almond milk. I have been using this product everyday, and i Love it. Thank you!!!!

Review from De'Longhi
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Feb 4, 2024
Nanook of the North
4 out of 5 stars review

Verified Purchase

Almost perfect entry-level machine

Really a 4.8 Stars. Love my Dedica Arte but sometimes there isn't enough steam for the frother. This is so much better than other equal priced machines (rhymes with reveille) in terms of extraction and flavor profile. No problem with the limited features - this is an automatic machine. My only issue is sometimes (1 out of 8) the steam stops when frothing milk. No big deal - close the valve wait 5-10 seconds until the light stop blinking then go. Usually, plenty of steam and control to froth milk for a latte. Already gone through a cleaning cycle - easy as can be if you just look at the water tank for instructions. Can see this as a long term item on my coffee bar.

Review from De'Longhi
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Dec 23, 2022
Agna
3 out of 5 stars review

Verified Purchase

5 stars IF it works

It would be perfect if it worked as promised. I was able to froth milk only the very first time I used it, after that, no matter what I do, it just will not froth! Since I've watched numerous how to videos and it did work the first time, I don't think it's my inability. I cannot express how disappointed I am - a perfect silky milk is a must in my coffee. Also, recently, after pressing the "cup" button to express the coffee, there was the usual noise, but nothing was coming out. I checked water level, and everything else possible, all was good but it would not work. Eventually it did, but this has happened 3 times already! I don't know, maybe the one I got is defective. I love the sleek, modern design, the simplicity of use and the small footprint. It's all I wanted, if it only worked...I want it to work.

Review from De'Longhi
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reply from CST

Hello, sorry to hear about your difficult experience with our Dedica Arte. This isn't a common issue, and we would love the opportunity to assist you with this matter. Please contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. An agent would be more than happy to assist you. Thank you.

Mar 14, 2024
M Holder
2 out of 5 stars review

Verified Purchase

Great coffee but hard to use

It makes good coffee but hard for me to insert the coffee. The coffee machine moves and today I hit the on switch while I was trying to insert so made a big ole mess.

Review from De'Longhi
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reply from Delonghi Reviews

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.

Oct 9, 2023
Java7
2 out of 5 stars review

Verified Purchase

Loud noise no froth

I've had older units that worked great. However, this unit is extremely loud, making a screeching noise when frothing the milk and makes no froth. It is a different wand, so this may be the issue. Otherwise, the brewing works.

Review from De'Longhi
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reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jan 6, 2023
Rielee
2 out of 5 stars review

Verified Purchase

Not thrilled with this replacement

We got this machine as a replacement for our De' Longhi 15 bar pump espresso machine at the recommendation of a De'longhi "coffee specialist" because our old model was sold out. This machine is just okay. The auto shut off feature causes a double shot to stop short of a full shot, so I have to run the shot twice to get each cup full. The steaming wand is temperamental and doesn't froth the milk as well as our de'longhi 15 bar pump espresso maker did. The only positive is the smaller design saves room on the counter top.

Review from De'Longhi
Helpful?35G0R35NP94616939604649
reply from Customer Care

Hello Rielee, Thank you for leaving your comment. We are sorry that your coffee maker is not giving you the full two shots you desire and having issues with the milk frother. Please refer to your manual to turn off the "auto shut off" and we recommend you using 2% or whole milk for best results of the milk frother. If the issues continues, please give us a call M-F 9am-6pm at 800-322-3848, we look forward to speaking with you. Thank you.