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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD
4.6 out of 5 stars
stars93 ratings93 reviews
  1. 5 stars66% (61)
  2. 4 stars32% (30)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star2% (2)
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Showing 61-70 of 93 reviews
Apr 2, 2022
NathanR
5 out of 5 stars review

Amazing Cameras + Sound + Wide Angle!!

The whole system comes well packaged in the box. Everything is nice, clean, and tidy which you'll see is carried on in the whole system and software. Everything is quality and is as simple to set up as possible. The hardest part for me was running the cables through the attic and finding the best locations for the cameras (about 8 feet or slightly higher), but it was well worth doing. Everything else was easy. The cameras themselves are solid in construction, and they produce clear images day and night. They seriously blow my old wired 720p system out of the water and are superior to my wireless 2k cameras. In addition, they have sound. My children have been in a few minor fights with each other and the sound really helps put what happened into perspective. With the sound I actually know why the fight happened. Unlike my old wired system, there is only 1 Ethernet cord per camera that goes from the NVR into the attic and out to the camera. You won't need to run a separate power cable. I'm very happy with everything. I love knowing that I can access the cameras remotely on my phone and not just on the DVR. You'll hear and see everything you need to and you'll have the ability to eliminate false alarms such as leaves falling, birds flying by, dogs walking by, etc, and just detect humans.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender Cameras

Hi NathanR! We are very grateful for your detailed review and for sharing it with our Defender Community! We strive to provide safety solutions to keep an eye on your loved ones! This can be done with great 4K resolution, sound features and a dependable wired connection! Please share your experience with your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras with your friends and family! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 30, 2023
Emily H
5 out of 5 stars review

Great product

My husband and I purchased the 16 POE camera set and have been enjoying the many options. The ease of installation was the first thing we noticed. I especially like the following: audio recording, footage in vivid color, white spot light, sharing the NVR, and the ability to view the detection page or my notifications prior to viewing playback. I am an old defender customer. When I listed my house to sell that was one of the features asked if it was staying. This is my second set since selling my previous house. The 4K color is great (clear and vivid). My preference is the wired set. I would definitely recommend this product to others.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Emily, Thank you for your wonderful review. We are thrilled to hear you love the system and all its great features. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Apr 1, 2022
BettyK
4 out of 5 stars review

Best Image we ever had

The daytime images are crystal clear and detailed. The night vision is very good close to the house but a bit blurry farther away. That's the same as most other systems. The motion detectors are very sensitive. We had a good laugh because the alarm would go off for our backyard saying a human was detected. It ended up being our smoker with the cover flapping in the wind. After moving it a little, everything was fine. The app works well and you can handle most of the NVR functionality from it. The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender Cameras

Hi BettyK! We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community. Yvonne M. | Defender Customer Experience Expert

Apr 4, 2022
EvoM
5 out of 5 stars review

Great POE system

The Sentinel system is exactly what I have been looking for! We loved the easy set up with 1 cable for footage and power! We didn't have to worry about power adapters or power bars. The great 4k resolution with motion detection is awesome! I have 1 camera in the backyard to check what critters that may be running by after the winter thaw!

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender Cameras

Hi EvoM! Thank you for your review! Please make sure to share any Defender moments on our site! We are always looking for candid views from our Defender community! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 16, 2023
Karen F
5 out of 5 stars review

This is a great camera system

We bought this system to replace an older wireless defender system. The cameras are great and so much clearer and the night vision is so easy to see everything. I also like that the color comes on when the lights are activated. Playback is very easy to use. Set up was very easy. I highly recommend this system.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Karen, Thank you for your 5-star review. We are thrilled to hear you love the cameras, night vision, and easy setup! Thank you for being a loyal Defender customer. Best Regards, Amanda M | Defender Customer Experience Expert

Apr 1, 2022
Jeff303
5 out of 5 stars review

Fantastic Camera System! Excellent picture quality

I purchased this system to upgrade my old camera system. The picture quality is top notch during day or night vision. The audio was also an upgrade as my old system did not have any audio capability. The app is also very powerful and quick. The ability to see, monitor and make changes from my phone is very convenient. I love this system and would recommend this and purchase this again.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender Cameras

Hi Jeff303! Thank you for taking the time to leave this review! We are glad we are able to provide security solutions that bring peace of mind! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel system. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 24, 2022
william s
5 out of 5 stars review

2nd system

this is my second Defender system, the first being the 2k wireless. the difference between these two so far is night and day. a little more work to set up but worth it. down the road i'll be replacing the 2k system with another of these 4k nvr systems. hoping to have a video review up on youtube soon

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello William, Thank you for choosing Defender. We are thrilled to hear you love the system's 4K picture and the quality. We would love to see your youtube view. Please reach out to our support team at support@defendercameras.com Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Aug 1, 2023
Nancy S
5 out of 5 stars review

The Defender System in A Medical Centre

The Defender Alarm System is AWESOME!!! The cameras now clearly monitor our hallways. We previously had major issues with students running up & down our hallways. The cameras recorded very clear & distinct photos that were given to the local high school. Problem solved!! The pictures on the monitor alert our staff when there is activity in the office. We love our system and Our staff are feeling very secure & safe. Patient & staff safety are Our #1 concern. ‘Wish We had installed The Defender System before. It’s very user friendly & We can observe any movement from across the room. Recently the hydro was out (4hrs) the emergency lighting allowed Our office to carry on as usual. Less stress, NO more worries! Thank YOU Defenders!

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Nancy, Thank you for your five-star review. We're thrilled to hear that your patience and staff are safe, and you are able to monitor the system. We're so happy to hear that this has not only kept you guys safe but allowed you to ensure that you have less stress, and no more worries. Thank you so much for choosing Defender and for sharing your story with us. Best Regards, Amanda M | Defender Customer Experience Supervisor

Jan 5, 2023
Madonna1
5 out of 5 stars review

It's a great product for a great price.

I purchased a couple months back and I got to tell you it's a great product. It's relatively user friendly. The only downside is customer service which I understand and respect and hopefully that will change the staff is good at getting back to you ASAP when confronted with an issue..

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Madonna, Thank you for your wonderful review. We are thrilled to hear you love the system. We are thrilled to hear you love the system. Please reach out if there is anything we can assist you with. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Jan 3, 2025
Shaun D
5 out of 5 stars review

Buly far the best I have used

Have been using this for 3 months in all weather condition (sunny, rain, hail, snow, sleet) and they have performed so well. Very happy with them. 8 cameras have allowed me a clear 24/7 view of my bungalow and property. The app is great. Get all the notifications I need. The added benefit of the lotion detection lights are another amazing feature I love.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827