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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD
4.6 out of 5 stars
stars
94 ratings94 reviews
  1. 5 stars66% (62)
  2. 4 stars32% (30)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star2% (2)

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Showing 61-70 of 94 reviews
Jul 31, 2024
JudyW
5 out of 5 stars review

A great system to start with or to upgrade to!

We've used Defender systems for many years and run a number of their systems and devices. We recently updated to the Defender 4K Sentinel POE system and pleased to have done so! The setup was simple, well documented, great image quality, ease of updates and love the functionality coupled with the Defender Empower App, that we use on both IOS and Android devices.

Review from defender-usa.com
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Jul 12, 2023
ComputerTech
5 out of 5 stars review

Awesome quality product, awesome cusomter service

These are top notch quality camera's made out of metal. Purchased this 8 camera Sentinel Ultra HD series about 3 weeks ago and I am happy I upgraded. I had an older 8 camera 1080p setup from a different company and this one blows it away with the quality. People talking about quality issues have it setup wrong, or have other factors creating the issue. These camera's have infrared and led lights, which can be configured to be used or not. Coloured night vision is amazing and is best used with the led lights on the camera or other supplied light. You can configure it to be colour night vision with no infrared led or led lights turning on (daylight mode) but if you don't have enough light it will look dark and wont be able to see anything. People talking about false alerts are correct it will do that from time to time if not configured correctly. There are settings to configure the sensitivity of the dectection as well you are able to block certain area's suchs as tree's, bushes, or other things that move constantly with the wind blowing triggering the alerts. Once these area's are blocked they will not trigger the event and you will not get false alerts. No company has perfected this as you will see from many reviews of false alerts from any brand. However you can minimize it when its configured properly. I have mine set to record continously as well with motion this way you can get the full picture and also have a general idea when the event occured. The system is really easy to configure, but if you do have any problems contact support and they can guide you through to get it configured just how you like. If you are looking for a quality camera system, or even upgrading from an older system this is the one to get! One cord for each camera, easy setup plug and play, no extra power cords, no changing/charging batteries especially when its -30 lol

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello, Thank you for your amazing review! We are thrilled to hear you love the Sentinel system, customization, and options! We are happy to hear you love the system and support! Our customer feedback is very important to us at Defender. Thank you for choosing Defender to protect what matters. Best Regards, Amanda M | Defender Customer Experience

Apr 3, 2022
Chad L
5 out of 5 stars review

Great quality system!

The video quality on this system is outstanding. The NVR records without fail. Easy setup. Highly customizable settings if interested. The App also works great and playback is not an issue. My only negative comment is that I get many false motion readings, but it does capture all the real ones too so you are not missing anything. If you want a DIY standalone system that does not require a contract you really can not beat this system. This being a Canadian company was also a selling feature for me too.

Review from defender-usa.com
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reply from Defender Cameras

Hi Chad! Your support means the world! We appreciate the feedback! We are excited to hear that you have had a positive experience with setting up the system and DVR features! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 4 Channel NVR Security System with 4 Cameras Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 1, 2022
BettyK
4 out of 5 stars review

Best Image we ever had

The daytime images are crystal clear and detailed. The night vision is very good close to the house but a bit blurry farther away. That's the same as most other systems. The motion detectors are very sensitive. We had a good laugh because the alarm would go off for our backyard saying a human was detected. It ended up being our smoker with the cover flapping in the wind. After moving it a little, everything was fine. The app works well and you can handle most of the NVR functionality from it. The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.

Review from defender-usa.com
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reply from Defender Cameras

Hi BettyK! We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community. Yvonne M. | Defender Customer Experience Expert

Apr 4, 2022
EvoM
5 out of 5 stars review

Great POE system

The Sentinel system is exactly what I have been looking for! We loved the easy set up with 1 cable for footage and power! We didn't have to worry about power adapters or power bars. The great 4k resolution with motion detection is awesome! I have 1 camera in the backyard to check what critters that may be running by after the winter thaw!

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender Cameras

Hi EvoM! Thank you for your review! Please make sure to share any Defender moments on our site! We are always looking for candid views from our Defender community! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 24, 2022
william s
5 out of 5 stars review

2nd system

this is my second Defender system, the first being the 2k wireless. the difference between these two so far is night and day. a little more work to set up but worth it. down the road i'll be replacing the 2k system with another of these 4k nvr systems. hoping to have a video review up on youtube soon

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello William, Thank you for choosing Defender. We are thrilled to hear you love the system's 4K picture and the quality. We would love to see your youtube view. Please reach out to our support team at support@defendercameras.com Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

May 6, 2024
Josh K
5 out of 5 stars review

4K NVR

Replaced my old nightowl bnc system with this one. Great upgrade. Picture quality is a whole lot nicer. The app to see what is going on at home while your gone is great as well. System looks well made. Cameras have some weight to them and feel like good quality. Forewarning the nvr was set to human detection at first start up and does beep if there is anyone outside in the camera field of view. Kinda scared the bajesus out of us.

Review from defender-usa.com
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Apr 1, 2022
Seb C
4 out of 5 stars review

Simple, good quality video system

The video quality on this system is great and setup is a breeze. Motion detection is somewhat hit-and-miss so as part of a security system you would still want more precise intrusion sensors, however, this works great to provide recordings of past/event activity for future reference.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender Cameras

Hi Seb C! Thank you for taking the time to leave a review! We would love to help you get the most from your system and please use the chat feature on our site. We are available through live chat or email. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 2, 2022
Brenda N
5 out of 5 stars review

Defender 4K Sentinel

I have been using this sentinel camera set up for about a month now. The installation of the cameras was easy to do. It did take some time to hide all the wires, which is to be expected. The NVR was very simple to set up and I did it without any problems. The picture quality is amazing on a 4K tv. I had no issues with setting the app up either. The steps are very well layed out. The quality of the picture during the day is absolutely beautiful. There is an option to record with black and white, or colour, or in smart mode. It’s crazy how in smart mode when motion is detected at night, the scene gets lit up in colour and it is just as good as in the daytime. This was a nice surprise. For most of the camers I kept the sensitivity level on low. When turned up it will pick up rain and you will get a lot of notifications. Turning down the sensitivity helped with this issue. The cameras that are semi protected under an eve also help reduce false alerts. Just something to think about when doing the camera placement. I really like the app. It’s easy to find and play your motion alerts. It has a playback feature that you can watch all your alerts for each camera. After playing the first video, it jumps to the next one automatically. We’ve had problems with bears in our neighborhood, so I use the playback feature to view captured motion alerts that happen at night. Overall I have had a good experience with the defender 4K Sentinel security system. I highly recommend this system if you want or need a good quality system with the best quality of picture. It’s nice that the price doesn’t break the bank too!

Review from defender-usa.com
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reply from Defender Cameras

Hello Brenda! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with the easy setup, motion notifications and Smart mode feature. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Jan 5, 2023
Madonna1
5 out of 5 stars review

It's a great product for a great price.

I purchased a couple months back and I got to tell you it's a great product. It's relatively user friendly. The only downside is customer service which I understand and respect and hopefully that will change the staff is good at getting back to you ASAP when confronted with an issue..

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Madonna, Thank you for your wonderful review. We are thrilled to hear you love the system. We are thrilled to hear you love the system. Please reach out if there is anything we can assist you with. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert