Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD
4.6 out of 5 stars
stars
94 ratings94 reviews
  1. 5 stars66% (62)
  2. 4 stars32% (30)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star2% (2)

Member photos

  • +6 images
Sort by |
Showing 1-10 of 94 reviews
Dec 18, 2023
Reviewer name: Love having a secure home
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality system, easy to set up!

After several weeks of research I decided to replace my old battery powered security cameras with Defender. I was tired of changing batteries and also wanted to have a system that used POE, 24/7 recording, 4K resolution and color night vision. When I received the system I connected everything and proceeded with the set up. System is very easy to set up right out of the box. Then came the challenging part of running wires in the attic and dropping them down the wall to my office where I set up the NVR and Monitor. After getting the wiring pulled the camera mounting was easy. Once done , I connected everything in my office and has been working great. One recommendation would be that the design engineers think about upgrading the adjustment screws to a torx head high quality screw. The phillips head screws are subject to stripping so just a suggestion. App works great and is easy to use.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
Apr 21, 2025
Reviewer name: Thorn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Defender Cameras Canada

You changed your hookup technology, this new system can't be run in parallel with my previous Defender system. That's of little consequence, I'll run them side by side, but it wouldn't have been nice to have had a certain consistency. Regardless, I'm a kern patron of your technology, and will be buying more as my business grows.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
Aug 26, 2023
Reviewer name: BigD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with product

System was pretty easy to install and works well. Like having a powered system. Package was complete which was nice. Wish you had better quality screws or perhaps change to hex screws for camera angle setting. Found that the current phillips screws are soft and strip pretty easily.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
May 13, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product with big wires....

Delivery was on time and nicely packaged.. I have not installed the units yet as I am still taking down my exciting security system, The only issue I would change is the massive weather guards that is on each camera input wire, when installing them on a wall or bulkhead you are forced to drill a 3/4" or larger hole just to get the wire through.. This is a major hole and takes a good sized drill leaving wall damage. The only option is having every camera using a junction box which is clumsy.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
Aug 19, 2023
Reviewer name: Hank Fish4Life
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cameras are easy to set up and great features.

Love the features and the ease of the cameras and setup. I do wish the video was a little clearer at 30 feet off the road and was hoping I would be able to catch a license plate number. I do like the fact that the cameras work just on a twisted pair of cat5 cable.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Hank, Thank you for your wonderful review. Proud to hear that you love how easy the cameras are to set up. License plates can be more challenging to capture on video depending on the speed of the vehicle and the angle of the cameras, as well as the distance from the camera. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Feb 27, 2024
Reviewer name: The Don
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

installed at lake house

Enjoying the customisations available. Much to learn. Fairly user friendly with a bit of exploration. Human detection feature is a bit of a challenge yet.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
Jul 18, 2022
Reviewer name: Rohit
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

just an avearge..

I did not know that it will need a screen to do all the configuration and settings. that is a drawback. Clarity of picture is not as per my expectations. It can't read the number on my car's number plate parked just in front of my driveway.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Rohit, Thank you for your honest review. The system can be monitored from the app, to set the system and for several configuration options, you will want to connect the NVR to a monitor or TV. Please reach out to our support team, we would be happy to assist you with checking your settings to ensure you get true 4K picture quality. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Expert

Nov 5, 2023
Reviewer name: Erik M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great camera system for the price

This is a great camera system for the money. I actually bought the 4 camera system first and then realized that I needed more cameras to cover our large property. My advice is to buy a system with a box that can handle more cameras than you think you need right now. That way you can add cameras in the future without having to replace the main unit. Picture quality is very good. multi view, notifications, and incident search all work great. The only small issue is that it pauses frequently during playback for a few seconds each time. Other than that, this system rocks.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
Apr 25, 2026
Reviewer name: Shawn
1 out of 5 stars
1 out of 5 stars review

Do not buy - junk!

Do not purchase this system. I bought this system approximately 1 year ago and it has already quit working. There is also no support number to call for any issues.

Helpful?3KKSK3HSRNTF16749471827
Dec 14, 2025
Reviewer name: CDA Steve
1 out of 5 stars
1 out of 5 stars review

Can't connect to a real person

Bought a four camera eight port system, thinking I could add extra cameras later, Cant buy extra cameras. Defender lost a customer. I'll be upgrading with a different company that will sell extra cameras.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827