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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD
4.6 out of 5 stars
stars
94 ratings94 reviews
  1. 5 stars66% (62)
  2. 4 stars32% (30)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star2% (2)

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Showing 21-30 of 94 reviews
Dec 12, 2022
Bala
4 out of 5 stars review

Verified Purchase

Smart home features are missing

This is an easy install and works better than other IP security cameras. It would be nice to have the Defender cameras to work with Amazon Alexa, Google Home for smart home features which other camera vendors have it.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Bala, Thank you for your feedback. We are happy to hear that the setup was easy and that you are happy with the cameras. Thank you for your feedback, we have passed this recommendation on to our Research and Development team. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Sep 25, 2024
JDG1
4 out of 5 stars review

Verified Purchase

Good value quality cameras but Settings limited.

Good quality camera, easy to install. Design needs more flexibility to position anywhere and see image upright. Also gets a lot of false positive “human detection” even though we turned sensitivity to Low.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
Nov 6, 2022
Miguel
4 out of 5 stars review

Verified Purchase

Nice system

The camera install was the hardest part for me. So far the system works great. I like all the features it has and have just started to connect it to the internet.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Miguel, Thank you for your review. We are happy to hear the system is working great and you like the features. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Dec 16, 2022
WS Jessome
5 out of 5 stars review

Verified Purchase

Better cameras. No subscriptions.

These cameras are just what I was looking for. I had wifi cameras which expensive enough. Then you have to add monthly subscription charges. It seems like it was a ripoff, which I'm glad to get rid of.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Expert

Jul 18, 2022
Rohit
4 out of 5 stars review

Verified Purchase

just an avearge..

I did not know that it will need a screen to do all the configuration and settings. that is a drawback. Clarity of picture is not as per my expectations. It can't read the number on my car's number plate parked just in front of my driveway.

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827
reply from Defender

Hello Rohit, Thank you for your honest review. The system can be monitored from the app, to set the system and for several configuration options, you will want to connect the NVR to a monitor or TV. Please reach out to our support team, we would be happy to assist you with checking your settings to ensure you get true 4K picture quality. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Expert

Nov 25, 2024
Ahmad
5 out of 5 stars review

Verified Purchase

Great support

This is a great company I like their cameras and their new app, Also thanks to Tristan he always follows up with my purchases and resolves any issues very quickly

Review from defender-usa.com
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May 26, 2025
Anonymous
4 out of 5 stars review

Verified Purchase

Great system, quality video

Super easy to install, and love the crisp picture. Only quip I had is that 60’ runs are tight when going to opposite ends of the house, 80’ cable runs would have been much better as I had to extend 2 of my camera runs.

Review from defender-usa.com
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Aug 7, 2025
Michael S
5 out of 5 stars review

Great Security System!

This is an incredible system. The image quality is great, set up was simple and its working extremely well for us! The system comes complete with everything needed and all looks to be very high quality product. We are thrilled with this system!

Review from defender-usa.com
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Aug 15, 2025
Carson M
5 out of 5 stars review

Great quality 4k camera system

Bought this system for my garage area and Alley.  I had the last model for my house and was pretty happy with it, great picture, good value, nice iphone app.   This new model has all the things I liked about the last model, but upgraded software on the NVR box.  Its easier to setup, the interface looks sleeker, and setup process was faster.  Most of the time I check the alerts and views on my iphone app, and it can show you all the motion alerts with a nice little link that takes you to the right spot in your recording, from there you can watch, skip back or forward to get more context. I like the look of the cameras, they feel pretty sturdy, and you can set them up to have a security light type response, or go more stealth with just the infrared option.  Setting that up took a bit of poking around in the menu, but now that its setup, I have it setup differently per camera, which is nice.  I like that I can add up to 4 additional cameras if I need later, 4 was enough for my needs now though. I also really like the POE format, power of ethernet, which means one cable sends power and picture/sound signals, no need for extra wires, and you can use most any cat5 type ethernet cable (this comes in handy if you need to setup outlet plates and a few dis-connectable wires).  Another bonus to having this wired system is its harder for thieves to use wireless camera disrupters to block signals. II was already able to get footage right off my phone for a neighbor when someone broke into their adjacent property to send to the police.

Review from defender-usa.com
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Feb 23, 2024
Andysd
5 out of 5 stars review

Verified Purchase

Good enough for the discount

Easy installation, besides crawling around the attic. Plug and play not internet access required unless you want to use the app

Review from defender-usa.com
Helpful?3KKSK3HSRNTF16749471827