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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System with 16 Metal Cameras 2TB HDD
4.6 out of 5 stars
stars
94 ratings94 reviews
  1. 5 stars66% (62)
  2. 4 stars32% (30)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star2% (2)

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Showing 71-80 of 94 reviews
Apr 13, 2024
Alisha H
5 out of 5 stars review

Love the security, yes you can view on a computer

Installed in a day and very happy with the video quality. I don't use any detections, it's something I'm still on the fence about but I'll probably work on setting it up soon. Also, there is a way to use the app on the computer though using the software Bluestacks, it's a phone emulator for your computer and it's free.

Review from defender-usa.com
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Apr 16, 2023
Karen F
5 out of 5 stars review

This is a great camera system

We bought this system to replace an older wireless defender system. The cameras are great and so much clearer and the night vision is so easy to see everything. I also like that the color comes on when the lights are activated. Playback is very easy to use. Set up was very easy. I highly recommend this system.

Review from defender-usa.com
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reply from Defender

Hello Karen, Thank you for your 5-star review. We are thrilled to hear you love the cameras, night vision, and easy setup! Thank you for being a loyal Defender customer. Best Regards, Amanda M | Defender Customer Experience Expert

Apr 3, 2022
Krysti B
5 out of 5 stars review

Top of the market

This is my second set of defender cameras. My first set I got over 10 years ago and I was really pleased with them so I decided to upgrade and get the newest version. This 4K system is absolutely amazing. The quality of the photos, the video, and my favorite part of it all is the motion sensors that I get alerts for directly to my phone. I strongly recommend anyone in the market for a great security camera system defender is the one.

Review from defender-usa.com
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reply from Defender Cameras

Hi Krysti! Thank you for being a loyal Defender customer! We love that you are enjoying your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras and the crisp 4K resolution with motion alerts to your phone! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 1, 2022
Mike A
5 out of 5 stars review

Fantastic DIY NVR

My overall impression of the 8 Channel 4K Sentinel NVR is very good. The system came well packaged with each camera packaged in it's own box. It was a breeze to setup with the cameras truly being plug and play. The NVR and accompanying app were configured within 10 minutes of unboxing. By far the most difficulty is running your cables to your camera locations. Take your time and plan where you'd like your cameras and the routes you have access to for the cable runs! The image quality of the cameras is fantastic and far surpasses the wireless cameras I used previously. The accompanying app is intuitive and easy to use. I was surprised at how little bandwidth this system uses. There are many options which can be configured around motion detection, notifications and schedules. Setting up and using this system has been a great experience and has provided a lot of value in a nice DIY package.

Review from defender-usa.com
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reply from Defender Cameras

Hello Mike A! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with setting up the system and connecting to the Empowerment app for remote viewing. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Dec 13, 2023
Rod Z
4 out of 5 stars review

Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.

Review from defender-usa.com
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Apr 1, 2022
Jeff303
5 out of 5 stars review

Fantastic Camera System! Excellent picture quality

I purchased this system to upgrade my old camera system. The picture quality is top notch during day or night vision. The audio was also an upgrade as my old system did not have any audio capability. The app is also very powerful and quick. The ability to see, monitor and make changes from my phone is very convenient. I love this system and would recommend this and purchase this again.

Review from defender-usa.com
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reply from Defender Cameras

Hi Jeff303! Thank you for taking the time to leave this review! We are glad we are able to provide security solutions that bring peace of mind! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel system. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 24, 2023
KevinS
5 out of 5 stars review

2 systems installed - happy customers!

We had 2, 16 camera systems installed in our business. They replaced our older system. The installation of the cameras was quite simple and the set up took little time. From a security perspective, we are pleased with the high quality of the video/feed and in reviewing past recordings, we found it easy to go back and find specific dates for review. Over the years we have had three systems and following our research, we are certainly pleased with the Sentinel Defender camera systems.

Review from defender-usa.com
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Aug 1, 2023
Nancy S
5 out of 5 stars review

The Defender System in A Medical Centre

The Defender Alarm System is AWESOME!!! The cameras now clearly monitor our hallways. We previously had major issues with students running up & down our hallways. The cameras recorded very clear & distinct photos that were given to the local high school. Problem solved!! The pictures on the monitor alert our staff when there is activity in the office. We love our system and Our staff are feeling very secure & safe. Patient & staff safety are Our #1 concern. ‘Wish We had installed The Defender System before. It’s very user friendly & We can observe any movement from across the room. Recently the hydro was out (4hrs) the emergency lighting allowed Our office to carry on as usual. Less stress, NO more worries! Thank YOU Defenders!

Review from defender-usa.com
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reply from Defender

Hello Nancy, Thank you for your five-star review. We're thrilled to hear that your patience and staff are safe, and you are able to monitor the system. We're so happy to hear that this has not only kept you guys safe but allowed you to ensure that you have less stress, and no more worries. Thank you so much for choosing Defender and for sharing your story with us. Best Regards, Amanda M | Defender Customer Experience Supervisor

Jan 3, 2025
Shaun D
5 out of 5 stars review

Buly far the best I have used

Have been using this for 3 months in all weather condition (sunny, rain, hail, snow, sleet) and they have performed so well. Very happy with them. 8 cameras have allowed me a clear 24/7 view of my bungalow and property. The app is great. Get all the notifications I need. The added benefit of the lotion detection lights are another amazing feature I love.

Review from defender-usa.com
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Oct 5, 2023
Bing L
4 out of 5 stars review

Nice Camera System

Giving it 4 stars because it is a good system with nice quality cameras but: 1. It came with a faulty Cat5e cable, it has power but no connection is detected. 2. The human body alarm is faulty when camera is set on an angle, I have one installed at my porch area and it keeps thinking the tree or even my front door mat is a human body.. 3. The night vision light can be a bit annoying sometimes, I don't think I've found a promising solution to have it turned off completely or not that sensitive.

Review from defender-usa.com
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