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Customer reviews for Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit for
Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit
4.2 out of 5 stars
stars
135 ratings135 reviews
  1. 5 stars68% (92)
  2. 4 stars12% (16)
  3. 3 stars2% (3)
  4. 2 stars3% (4)
  5. 1 star15% (20)
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Showing 1-10 of 135 reviews
Jan 8, 2026
Reviewer name: LISA
5 out of 5 stars
5 out of 5 stars review

It really works!

I’ve used this about 5x in one month. After each session I’ve noticed my leg hair grows lesser and lesser. After the 5th time I haven’t had to shave or use this machine. After a few months I’ve only noticed a few strand of hair on my leg. My leg hair use to grow so fast and rough after shaving. Now with this miracle Braun machine after a month of using it, my legs are very smooth. No more rough skin ever again. Thank you Braun for inventing this amazing product!

Helpful?2UQ9GU1RJ1WY16678320526
reply from Braun Customer Care

Dear Lisa,<br />Thank you for sharing your wonderful experience with the Braun Silk‑expert Pro 7 IPL Hair Removal System (Product ID not provided). We are delighted to hear how pleased you are with the results and that you’ve seen such a significant reduction in hair growth after just a few sessions. It’s wonderful to know that the device has helped you achieve smoother skin and a more comfortable routine.<br />We’re truly grateful for your kind words and thrilled that the Silk‑expert Pro 7 has made such a positive difference for you. If you ever have any questions about additional treatment areas, long‑term maintenance, or device care, we’re always here to help.<br />Please feel free to chat with a Live Expert at:<br />https://us.braun.com/en-us/contact-us so we can further assist you.<br />Kind regards,<br />Braun Customer Care

May 25, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

I love this!! After just one session, I could see a noticeable difference. This is for people with darker hair on lighter skin, it works perfectly for me!

Helpful?2UQ9GU1RJ1WY16678320526
Apr 19, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Defective Product!

My friend purchased this for my grandchild. After struggling to get it working for a couple of hours, we finally got it connected to the app. I’ll cut to the chase by saying it’s a dud. After two sessions with so so results, it stopped working all together. Sam’s should be ashamed to sell this crap. I just noticed that all reviews are from Braun. No verified Sam’s customers. Needless to say, it went right back to Sam’s return desk.

Helpful?2UQ9GU1RJ1WY16678320526
Jun 28, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Do Better Sam’s.

I like many others have tried to buy it and once you put it in your cart it says “it’s unavailable “. I can live with that. What I don’t appreciate is Sam’s Club sending me messages saying there’s still time to get it on sale! Either it’s available or it’s sold out, but don’t bug me if it’s sold out.

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May 6, 2026
Reviewer name: TIFFANY
1 out of 5 stars
1 out of 5 stars review

I had high hopes for this product, however, it would not connect to the app, the product would not register to my skin. this is a complete waste of money. Black people, beware, the skin tones that "work" are inaccurate.

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Apr 13, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Sale is scam!

Sam’s is kidding me. This item on sale, I am trying to buy then it keeps saying “this item is not eligible for shipping “. It is not available in store too. Only option is shipping but they don’t allow me to get shipping. Ridiculous!

Helpful?2UQ9GU1RJ1WY16678320526
Dec 18, 2025
Reviewer name: Chirag
1 out of 5 stars
1 out of 5 stars review

sams is scamming his paid members. This was on deal for 2 weeks. I ordered 5 times but it would keep saying unable to process order. as soon as deal is over very next day I was able to order one. well I returned it. thanks but No thanks for your scamming practices. I had 2 memberships. cancelled 1. n other just for gas.

Helpful?2UQ9GU1RJ1WY16678320526
Jun 28, 2026
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

SCAM!…

If it’s on sale, do not waste your time and money. This is Sam’s bait to make you order. It will either not go through on last step or you will never receive. It’s better to buy it from the competitor. Shame on Sam’s to play baits, shame.

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Apr 17, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Issue Placing Order (Shipping Not Available)

I’m confused — it says online order only, but shipping isn’t available at checkout. Is this actually available to order, or is something wrong?

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Aug 1, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Use with caution

I would recommend using this device with caution. Although it is advertised as being safe to use on the face, it caused small burn lines on my face after use( on the lowest setting). Thankfully, they weren’t severe, but they were visible and they took a few days to fade and improve. I suggest doing a patch test first and starting on the lowest setting, especially if you have sensitive skin. My experience wasn’t what I expected, so I wanted to share it in case it helps someone else make an informed decision.

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