Skip to Main Content
Sams Club
Sams Club
Customer reviews for Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit for
Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit
3.9 out of 5 stars
stars88 ratings88 reviews
  1. 5 stars58% (51)
  2. 4 stars15% (13)
  3. 3 stars5% (4)
  4. 2 stars3% (3)
  5. 1 star19% (17)

Member photos

Sort by |
Showing 1-10 of 88 reviews
Nov 15, 2025
Deedee
5 out of 5 stars review

Amazing Results — Highly Recommended! (PCOS User)

I started using the Braun IPL, because I have PCOS, which causes stubborn and frequent hair growth. I began with my chin, upper lip, underarms, and full legs — and I'm genuinely impressed with the results. The hair has reduced so much already, far more than I expected. Seeing such clear improvement makes me incredibly happy. My husband also tried it for his underarms and chest, and he's gotten great results as well. We're both very satisfied with how effective it is. Overall, I highly, highly recommend the Braun IPL. It's definitely worth it!

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
Nov 12, 2025
Dena81
5 out of 5 stars review

Changed my life and I'm glad to say bye to shaving

Bought this about a few months ago, started using it maybe a month ago. I've missed sessions here and there but I am still seeing slowness of growth and smoothness. So worth it!

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
Jan 8, 2026
LISA
5 out of 5 stars review

It really works!

I've used this about 5x in one month. After each session I've noticed my leg hair grows lesser and lesser. After the 5th time I haven't had to shave or use this machine. After a few months I've only noticed a few strand of hair on my leg. My leg hair use to grow so fast and rough after shaving. Now with this miracle Braun machine after a month of using it, my legs are very smooth. No more rough skin ever again. Thank you Braun for inventing this amazing product!

Helpful?2UQ9GU1RJ1WY16678320526
reply from Braun Customer Care

Dear Lisa,<br />Thank you for sharing your wonderful experience with the Braun Silk‑expert Pro 7 IPL Hair Removal System (Product ID not provided). We are delighted to hear how pleased you are with the results and that you’ve seen such a significant reduction in hair growth after just a few sessions. It’s wonderful to know that the device has helped you achieve smoother skin and a more comfortable routine.<br />We’re truly grateful for your kind words and thrilled that the Silk‑expert Pro 7 has made such a positive difference for you. If you ever have any questions about additional treatment areas, long‑term maintenance, or device care, we’re always here to help.<br />Please feel free to chat with a Live Expert at:<br />https://us.braun.com/en-us/contact-us so we can further assist you.<br />Kind regards,<br />Braun Customer Care

Apr 19, 2026
anonymous
2 out of 5 stars review

Defective Product!

My friend purchased this for my grandchild. After struggling to get it working for a couple of hours, we finally got it connected to the app. I'll cut to the chase by saying it's a dud. After two sessions with so so results, it stopped working all together. Sam's should be ashamed to sell this crap. I just noticed that all reviews are from Braun. No verified Sam's customers. Needless to say, it went right back to Sam's return desk.

Helpful?2UQ9GU1RJ1WY16678320526
Apr 17, 2026
anonymous
1 out of 5 stars review

Issue Placing Order (Shipping Not Available)

I’m confused — it says online order only, but shipping isn’t available at checkout. Is this actually available to order, or is something wrong?

Helpful?2UQ9GU1RJ1WY16678320526
Dec 26, 2025
Bob28
1 out of 5 stars review

Terrible product quality.

At first, the device refused to connect to the mobile app, and without the app it does not work at all. After numerous attempts and a lot of unnecessary hassle, the connection was finally established. After that, the device fails both the skin test and the skin tone test. Most likely, the optical module is defective, as after switching it on the device does not perform a proper measurement and even detects contact with air as if it were skin. A terrible device. I definitely do not recommend it for purchase.

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
reply from Customer Care

Thank you for sharing your experience with the Braun Skin i·expert Smart IPL. We’re truly sorry to hear that you encountered difficulties connecting to the mobile app and that the device did not perform as expected. We understand how frustrating it can be to deal with technical issues, especially after numerous attempts. We appreciate you bringing this to our attention. Please note that this product has a 1-year warranty, and we would be more than happy to honor it. We are here to help, so feel free to contact us at 1-800-272-8611.

Apr 29, 2026
Ritu
1 out of 5 stars review

if you cannot order it then having it show up as available is ridiculous. i have been trying to buy this since it came on sale, it gets to the cart and then either errors out OR says its not available for shipping. but thats the only choice to buy. Horrible!!!

Helpful?2UQ9GU1RJ1WY16678320526
Apr 13, 2026
anonymous
1 out of 5 stars review

Sale is scam!

Sam's is kidding me. This item on sale, I am trying to buy then it keeps saying “this item is not eligible for shipping “. It is not available in store too. Only option is shipping but they don't allow me to get shipping. Ridiculous!

Helpful?2UQ9GU1RJ1WY16678320526
May 6, 2026
TIFFANY
1 out of 5 stars review

I had high hopes for this product, however, it would not connect to the app, the product would not register to my skin. this is a complete waste of money. Black people, beware, the skin tones that "work" are inaccurate.

Helpful?2UQ9GU1RJ1WY16678320526
Dec 18, 2025
Chirag
1 out of 5 stars review

sams is scamming his paid members. This was on deal for 2 weeks. I ordered 5 times but it would keep saying unable to process order. as soon as deal is over very next day I was able to order one. well I returned it. thanks but No thanks for your scamming practices. I had 2 memberships. cancelled 1. n other just for gas.

Helpful?2UQ9GU1RJ1WY16678320526