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Customer reviews for Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit for
Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit
4.1 out of 5 stars
stars
144 ratings144 reviews
  1. 5 stars67% (97)
  2. 4 stars11% (16)
  3. 3 stars3% (5)
  4. 2 stars3% (4)
  5. 1 star15% (22)

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Showing 1-10 of 144 reviews
Nov 15, 2025
Reviewer name: Deedee
5 out of 5 stars
5 out of 5 stars review

Amazing Results — Highly Recommended! (PCOS User)

I started using the Braun IPL, because I have PCOS, which causes stubborn and frequent hair growth. I began with my chin, upper lip, underarms, and full legs — and I'm genuinely impressed with the results. The hair has reduced so much already, far more than I expected. Seeing such clear improvement makes me incredibly happy. My husband also tried it for his underarms and chest, and he's gotten great results as well. We're both very satisfied with how effective it is. Overall, I highly, highly recommend the Braun IPL. It's definitely worth it!

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
Aug 28, 2026
Reviewer name: RAYCHELLE
5 out of 5 stars
5 out of 5 stars review

One of the best purchases I've made!

The Braun IPL device is one of the best investments I've made to date. I used to shave my legs daily and would have stubble a few hours after. Even though I haven't used the device consistently, I still have amazing results. I've done about 7 sessions on my legs and can now go a week before noticing any hair. The hair that does grow is very sparse and barely noticeable. This device is totally worth the money in my opinion! ✨🦵 %23Investment %23Results %23HairRemoval

Helpful?2UQ9GU1RJ1WY16678320526
Sep 10, 2026
Reviewer name: HyojinJennyH
5 out of 5 stars
5 out of 5 stars review

Great hair removal device

[This review was collected as part of a promotion.] I love how easy the Braun Skin i•expert Smart IPL makes at-home hair removal. The smart guidance takes out the guesswork, and with consistent use, my skin feels noticeably smoother with less regrowth.

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
Sep 4, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Easier to use on small areas than the 5!

I've had the Braun IPL 5 for over five years. I can go months without seeing any hair. It finally died and I upgraded to this and love it even more. The adjustable head makes it easy to glide even on hard to zap places like your wrists. So quick and easy. For the last four years, I've only been using it every 3-4 months and still only because I barely see hair, mostly just peach fuzz. I've used it on my face, underarms, arms, and legs.

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
Oct 5, 2026
Reviewer name: AINCA
3 out of 5 stars
3 out of 5 stars review

STUPID APP

Go for the cheaper version of this! I cannot believe how bad the app is! I thought it would 'map' your leg/underarm/whatever and then tell you if you missed a spot or something. Nope! Its purpose seems to be to give you an alert when it's the day to do a weekly treatment. Just use your calendar! SO STUPID I cannot believe I spent more for this app that seems like it's from 2000. Can't say anything yet about the device. It's been three weeks and I've seen zero results. Nothing. But I've read that this is totally normal, so ...

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
reply from Customer Care

Thank you for sharing your feedback on the Braun Skin i·expert Smart IPL. We’re sorry to hear that the app and overall experience did not meet your expectations. We appreciate you taking the time to share your detailed comments with us. We appreciate your patience as you continue your treatment. Results with IPL can vary from person to person and may become more noticeable with consistent use over time. Please know that we are here to assist you further. If you have any questions or need additional support, feel free to reach out to us at 1-(800) 272-8611. We'd be happy to help.

Jun 28, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Do Better Sam's.

I like many others have tried to buy it and once you put it in your cart it says “it's unavailable “. I can live with that. What I don't appreciate is Sam's Club sending me messages saying there's still time to get it on sale! Either it's available or it's sold out, but don't bug me if it's sold out.

Helpful?2UQ9GU1RJ1WY16678320526
Dec 18, 2025
Reviewer name: Chirag
1 out of 5 stars
1 out of 5 stars review

sams is scamming his paid members. This was on deal for 2 weeks. I ordered 5 times but it would keep saying unable to process order. as soon as deal is over very next day I was able to order one. well I returned it. thanks but No thanks for your scamming practices. I had 2 memberships. cancelled 1. n other just for gas.

Helpful?2UQ9GU1RJ1WY16678320526
Apr 17, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Issue Placing Order (Shipping Not Available)

I’m confused — it says online order only, but shipping isn’t available at checkout. Is this actually available to order, or is something wrong?

Helpful?2UQ9GU1RJ1WY16678320526
Jun 28, 2026
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

SCAM!…

If it's on sale, do not waste your time and money. This is Sam's bait to make you order. It will either not go through on last step or you will never receive. It's better to buy it from the competitor. Shame on Sam's to play baits, shame.

Helpful?2UQ9GU1RJ1WY16678320526
Dec 26, 2025
Reviewer name: Bob28
1 out of 5 stars
1 out of 5 stars review

Terrible product quality.

At first, the device refused to connect to the mobile app, and without the app it does not work at all. After numerous attempts and a lot of unnecessary hassle, the connection was finally established. After that, the device fails both the skin test and the skin tone test. Most likely, the optical module is defective, as after switching it on the device does not perform a proper measurement and even detects contact with air as if it were skin. A terrible device. I definitely do not recommend it for purchase.

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
reply from Customer Care

Thank you for sharing your experience with the Braun Skin i·expert Smart IPL. We’re truly sorry to hear that you encountered difficulties connecting to the mobile app and that the device did not perform as expected. We understand how frustrating it can be to deal with technical issues, especially after numerous attempts. We appreciate you bringing this to our attention. Please note that this product has a 1-year warranty, and we would be more than happy to honor it. We are here to help, so feel free to contact us at 1-800-272-8611.