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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
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4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 81-90 of 189 reviews
Nov 29, 2024
Reviewer name: Fishman1
4 out of 5 stars
4 out of 5 stars review

Helpful Oneline Service

[This review was collected as part of a promotion.] Drake was very helpful. Took a long time to figure things out. The TV itself was having a lot of issues connecting to our wifi. But Drake was good at going through the steps to figure it out.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
Dec 31, 2024
Reviewer name: Shelley
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Issa was WONDERFUL!!!!! She helped me with the setup of my tv. She was sooooo helpful and amazing!!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi, We appreciate you taking the time to provide your thoughtful feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 16, 2025
Reviewer name: Sherry26
5 out of 5 stars
5 out of 5 stars review

Great Support from Taylor!

I’m writing to compliment Taylor for assisting me today. Taylor was extremely nice and very patient while troubleshooting my TV issues. The TV is okay, but the service Taylor provided was outstanding!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Sherry26, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 15, 2025
Reviewer name: Samfree
5 out of 5 stars
5 out of 5 stars review

Great guyyyyyyy easy to deal with super cool

My tv wasn’t loading the keyboard and Tim was able to figure out a way to factory reset my tv without the keyboard major headache prevent thanks a lot tim!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Samfree, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 3, 2024
Reviewer name: Garth
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I bought this tv for my birthday. Love the picture quality. I spoke to lems for assistance in setting up cable channels.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jul 27, 2024
Reviewer name: Lola
5 out of 5 stars
5 out of 5 stars review

Katy is the best

[This review was collected as part of a promotion.] Katy, was the best! She patiently waited for me to understand how to set up my tv and with her great instructions I was able to watch tv this evening. THANK YOU KATY YOUR THE BEST!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Lola, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Feb 2, 2025
Reviewer name: OMARR
5 out of 5 stars
5 out of 5 stars review

Accessory device connection

[This review was collected as part of a promotion.] Louis was very attentive and patient with my difficult issue of connecting my Roku device with my new tv. We eventually resolved the issue satisfactorily and I am very satisfied.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi OMARR, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 27, 2024
Reviewer name: Nitah
5 out of 5 stars
5 out of 5 stars review

Abi was my service tech today and she is awesome. i was having difficulties getting my TV set up and she was patient and kind while i pushed buttons.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Nitah, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Feb 9, 2025
Reviewer name: Jeff1224
5 out of 5 stars
5 out of 5 stars review

I really like the 3 TCL tvs ihave

[This review was collected as part of a promotion.] Pam was a great help and was very patient working with me to get my new tv connected to my internet.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Jeff1224, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024
Reviewer name: Big-O
5 out of 5 stars
5 out of 5 stars review

Great Support Person

[This review was collected as part of a promotion.] Fran was very helpful with setting up my new tcl tv

Review from tcl.com
Helpful?53RMXV99KMFC16677720353