Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
Back to item details
4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
Sort by |
Showing 71-80 of 189 reviews
Dec 5, 2024
Reviewer name: Dave76
5 out of 5 stars
5 out of 5 stars review

Great service!

[This review was collected as part of a promotion.] Just bougt the tv and needed a little help with set up. Lems from CS was a big help and all is good.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Mar 12, 2025
Reviewer name: Burnham hill
5 out of 5 stars
5 out of 5 stars review

Carl Burnham

[This review was collected as part of a promotion.] I'm enjoying the new 65" TV on setting up my TV i needed help the rep i got on the phone was very helpful. Louis was very helpful and professonial in solving my problems.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Burnham hill, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024
Reviewer name: Daniel C
5 out of 5 stars
5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
Oct 9, 2024
Reviewer name: Jimm
5 out of 5 stars
5 out of 5 stars review

Love this TV 😁

[This review was collected as part of a promotion.] I love this TV some much.an Aileen was a good help for me she talk me a lot about my TV thank you again

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello Jimm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Nov 2, 2024
Reviewer name: Pddddd
5 out of 5 stars
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] So far awesome!! Incredible experience Shela exceeded all expectations and made the TV work perfectly.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 17, 2025
Reviewer name: Cher
5 out of 5 stars
5 out of 5 stars review

New TV

Kenzie was so very happy and I was so happy to have him help me. He is great. I hope I can get them next time if I need anything also, I love my TV and thank you for everything.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Cher, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Aug 15, 2025
Reviewer name: Cynthia
5 out of 5 stars
5 out of 5 stars review

Great features and customer with Joan

I love my TCL TV and the TCL Product!!!!…..Joan was the best and the greatest of help for me to start my new tv….. will only buy TCL TV because they have the best customer service support

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Cynthia, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Jan 17, 2025
Reviewer name: Flaco
5 out of 5 stars
5 out of 5 stars review

Thank you. Ran

Wonderful experience with Ran. She was extremely patient and kind with us. Helped fix our problem with the tv and set up our remote. We are very grateful for her help.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Flaco, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support

Sep 21, 2024
Reviewer name: BGP, Happy Customer
5 out of 5 stars
5 out of 5 stars review

Great Model, and Excellent Support

[This review was collected as part of a promotion.] Very happy to have bought this model TV. while setting it up did not find a pause function, so called and got a very helpful person. Her name was Cel. She was excellent.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jul 22, 2025
Reviewer name: Chay
5 out of 5 stars
5 out of 5 stars review

The Best of the Best

[This review was collected as part of a promotion.] Chay was amazing, long term patient with me because that's what it took. I know how to do a smart TCL tv reset now. I am incredibly impressed with her and her assistance!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Chay, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support