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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
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4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 71-80 of 189 reviews
Nov 16, 2024
able to fix pixilation
4 out of 5 stars review

Beautiful picture

The TV picture is great. I have had this TV since July 6, 2024. Today, we woke up and the picture was pixilated. We called in and Andy, a TCL rep took us through a reboot process and it fixed the problem. The picture is perfect again.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jun 21, 2024
craigd24
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] This tv is great. My main tv is tcl ur this model feels like an upgrade. Great picture clarity, the sound is loud and crisp. The remote is nice and heavy duty. Connects to wifi easy

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Craig, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jun 15, 2025
Samfree
5 out of 5 stars review

Great guyyyyyyy easy to deal with super cool

My tv wasn’t loading the keyboard and Tim was able to figure out a way to factory reset my tv without the keyboard major headache prevent thanks a lot tim!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Samfree, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 9, 2024
Jimm
5 out of 5 stars review

Love this TV 😁

[This review was collected as part of a promotion.] I love this TV some much.an Aileen was a good help for me she talk me a lot about my TV thank you again

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello Jimm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jun 11, 2025
JoeW
5 out of 5 stars review

[This review was collected as part of a promotion.] Jen was wonderful and so patient with us. She stayed with us until we got reconnected. She’s an asset to your company.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi JoeW, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 14, 2024
Mom's
5 out of 5 stars review

Haven't explored all options yet but excited

[This review was collected as part of a promotion.] Bought this a day ago looks great and was recommended by a family member. Had to call support and Raven was very friendly and professional. Solved my problem quickly

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 7, 2024
Kinley
5 out of 5 stars review

Great Feathures

[This review was collected as part of a promotion.] Joan was very helpful and patient and all my problems, Even thoug Roqu was not built in, I can use the roku cannels and navigate the Google TV aas well.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 16, 2025
Sherry26
5 out of 5 stars review

Great Support from Taylor!

I’m writing to compliment Taylor for assisting me today. Taylor was extremely nice and very patient while troubleshooting my TV issues. The TV is okay, but the service Taylor provided was outstanding!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Sherry26, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 1, 2024
Jimbo's place
4 out of 5 stars review

Not sure why it means by Review Title???

[This review was collected as part of a promotion.] Missy put up w/ me while I got frustrated during the setup, thank you for that. We did finally get it working on my network. Yeah!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
Jan 23, 2025
Emil
5 out of 5 stars review

external problem

had my tv a week had no problem with tv this was external but,RAN did spend time and all her expertise to try to resolve my problem much appreciated .

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Emil, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support