Customer reviews for TCL 50" Class S-Series 4K LED Smart TV

Jun 7, 2025

Ralphyboy

5 out of 5 stars review

Great support

Pam was extremely helpful, friendly and polite and very professional.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Ralphyboy, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 22, 2025

Anonymous

5 out of 5 stars review

Customer service

Great service Carolyn was very patient and nices .I love my tv

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Tabitha Robertson, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 18, 2025

Steve222

5 out of 5 stars review

Rcn scan channel assistance

Customer service Tim helped me connect and scan channels from rcn... highly recommend.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Steve222, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Aug 31, 2025

Dmi3844847

4 out of 5 stars review

Ahrjrj

Good but not great, Shy was good with support 455555

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Dmi3844847, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 11, 2024

Mod jan

5 out of 5 stars review

Trouble shooting

[This review was collected as part of a promotion.] Had a bit of trouble with my new TV and Jin at tcl was a great help in fixing the issue with my new TV thanks 🙏

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Oct 9, 2024

Bob27cor

5 out of 5 stars review

Lems help me set up my 55” tcl tv

[This review was collected as part of a promotion.] Lems was great he helped me with setting up my tv and was a pleasure to speak with . He made this process painless.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello Bob, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Feb 24, 2025

Homieg123

5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] I bought this for my partner for Valentine’s Day and absolutely love it!!!! And Kaye help was amazing!!!!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Homieg123, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 7, 2024

Kinley

5 out of 5 stars review

Great Feathures

[This review was collected as part of a promotion.] Joan was very helpful and patient and all my problems, Even thoug Roqu was not built in, I can use the roku cannels and navigate the Google TV aas well.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Oct 9, 2024

Jimm

5 out of 5 stars review

Love this TV 😁

[This review was collected as part of a promotion.] I love this TV some much.an Aileen was a good help for me she talk me a lot about my TV thank you again

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello Jimm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Dec 3, 2024

Garth

5 out of 5 stars review

[This review was collected as part of a promotion.] I bought this tv for my birthday. Love the picture quality. I spoke to lems for assistance in setting up cable channels.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!