Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
Back to item details
4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
Sort by |
Showing 61-70 of 189 reviews
Jan 17, 2025
Flaco
5 out of 5 stars review

Thank you. Ran

Wonderful experience with Ran. She was extremely patient and kind with us. Helped fix our problem with the tv and set up our remote. We are very grateful for her help.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Flaco, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support

Jan 3, 2025
Mnd1998
3 out of 5 stars review

Xbox Problems

[This review was collected as part of a promotion.] Very thankful for Monique to help me get through the problem I was having with my Xbox connecting. All goood now, decent tv. THAN YOU!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Mnd1998, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Thank you, TCL Customer Support

Feb 2, 2025
OMARR
5 out of 5 stars review

Accessory device connection

[This review was collected as part of a promotion.] Louis was very attentive and patient with my difficult issue of connecting my Roku device with my new tv. We eventually resolved the issue satisfactorily and I am very satisfied.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi OMARR, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024
Daniel C
5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
Mar 12, 2025
Burnham hill
5 out of 5 stars review

Carl Burnham

[This review was collected as part of a promotion.] I'm enjoying the new 65" TV on setting up my TV i needed help the rep i got on the phone was very helpful. Louis was very helpful and professonial in solving my problems.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Burnham hill, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 21, 2024
BGP, Happy Customer
5 out of 5 stars review

Great Model, and Excellent Support

[This review was collected as part of a promotion.] Very happy to have bought this model TV. while setting it up did not find a pause function, so called and got a very helpful person. Her name was Cel. She was excellent.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Dec 31, 2024
Shelley
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Issa was WONDERFUL!!!!! She helped me with the setup of my tv. She was sooooo helpful and amazing!!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi, We appreciate you taking the time to provide your thoughtful feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 22, 2025
Chay
5 out of 5 stars review

The Best of the Best

[This review was collected as part of a promotion.] Chay was amazing, long term patient with me because that's what it took. I know how to do a smart TCL tv reset now. I am incredibly impressed with her and her assistance!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Chay, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 24, 2025
Homieg123
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] I bought this for my partner for Valentine’s Day and absolutely love it!!!! And Kaye help was amazing!!!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Homieg123, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 11, 2024
Mod jan
5 out of 5 stars review

Trouble shooting

[This review was collected as part of a promotion.] Had a bit of trouble with my new TV and Jin at tcl was a great help in fixing the issue with my new TV thanks 🙏

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!