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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
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4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 1-10 of 189 reviews
Oct 14, 2025
Reviewer name: Trésor
5 out of 5 stars
5 out of 5 stars review

Great Support assistance 😊

Joan - spoke very clear and professional. She demonstrated unlimited patience while waiting for me to navigate the T.V's remote control. She followed her trouble shooting documentation along with her trouble shooting skills,and her muscle memory from past clients. It's was a pleasure to work with Joan with just one call😊

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Trésor, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 25, 2025
Reviewer name: Nonefor none
5 out of 5 stars
5 out of 5 stars review

Great Picture and sound

[This review was collected as part of a promotion.] I've had this TV for a couple months. It's AWESOME. Lei was patient and very courteous to me. Thank You Lei!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Nonefor none, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 18, 2025
Reviewer name: Ghanley
5 out of 5 stars
5 out of 5 stars review

Service

[This review was collected as part of a promotion.] Shy very good service halping me aghkkkgffctggggg

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Ghanley, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Aug 21, 2024
Reviewer name: tikonel
5 out of 5 stars
5 out of 5 stars review

Excellent TV for gaming .

[This review was collected as part of a promotion.] Picture quality is crystal clear. It has one of the best UI’s available. It is responsive and user friendly. The instructions to setup the TV are simple and does not take too long. One of my favorite features on this TV is the ability to optimize the settings for video games. There are different features that provide a unique and high quality output specifically for gaming. Comes with a slim remote control that is easy to use. The connectivity options to setup devices like soundbars is very easy.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jun 17, 2024
Reviewer name: eliseo13
5 out of 5 stars
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] Woooooow! Thank you so so much Influenster ♥️ this product is quality! Picture quality is clear and crisp sound performance! It was incredibly easy to connect by my self while hubbys deployed 😍 was compatible with my stand and remote control has all the streaming feature! I can’t believe how smart this thing is. Thank you 🙏🏼

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi eliseo13, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jun 25, 2024
Reviewer name: hollys344
5 out of 5 stars
5 out of 5 stars review

Great addition to our space!

[This review was collected as part of a promotion.] I’ve always liked TCL TVs, and this is no exception. Sharp picture, easy to operate, and the remote is compatible with all the other TCL TVs in the house (which is great when you can’t find one!) the Roku operating system is smooth and simple. Sounds great - and easy to cast to!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Holly, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jul 20, 2024
Reviewer name: amandam1574
5 out of 5 stars
5 out of 5 stars review

Great for a basic smart tv!

[This review was collected as part of a promotion.] We were really happy with this item. The images are very clear and it was really easy to connect and use the smart features. The remote is basic enough that our young kids are able to use it very easily as well. The speakers are pretty basic but give a good and clear sound.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Amanda, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jun 15, 2024
Reviewer name: trentw6
5 out of 5 stars
5 out of 5 stars review

Google TV is so easy to use

[This review was collected as part of a promotion.] This TV is crazy easy to use, from turning it on for the first time to watching shows and movies is so simple, using the Google home app takes a few seconds and you'll be able to sign into any app you've used before on your Google account before in seconds. The picture and sound is astounding for such a reasonably priced TV as well. It's my go to next TV for sure!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Trent, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jun 27, 2026
Reviewer name: Tnshopper0722
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don't buy if you use Xfinity streaming!

I would not recommend this TV if you have Xfinity streaming because you can't download the app on Google TV. I am also having a problem casting from my Iphone and getting the device added to the TCL app. Luckily I still have my Firestick from old TV and I only use TV in bedroom.

Review from walmart.com
Helpful?53RMXV99KMFC16677720353
reply from TCLExpert

Hi Tnshopper0722, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. While the Xfinity TV app is not currently an available streaming app on this TV featuring the Google operating system, our TCL TVs have access to 5,000+ apps with over 500,000 TV shows and movies available through the App store. Thank you, Alison TCL Customer Support

Jan 24, 2026
Reviewer name: BRANDON
1 out of 5 stars
1 out of 5 stars review

This TV has a terrible picture. Definitely not deserving of a 4.8 review. The remote is not responsive either. Will be returning.

Helpful?53RMXV99KMFC16677720353
reply from TCL Expert

Hi Brandon,<br /><br />Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We&#39;d like to gather more information to better understand what is occurring. Please reach out to us at tclsocial&#64;tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.<br /><br />Thank you,<br /><br />Sara<br />TCL Customer Support