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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 11-20 of 189 reviews
Jun 16, 2024
Reviewer name: sia_m
5 out of 5 stars
5 out of 5 stars review

An excellent TV for your bedroom

[This review was collected as part of a promotion.] TCL 4K UHD TV, I have a 43" diagonal. I love it, it's very bright, light and thin, perfect for my bedroom. The sound quality is also high, the volume is quite strong, you can hear it perfectly even at 6-8, unlike many other TVs. I set it up quickly enough by downloading the Google app. And additionally entering my Wi-Fi password. I also liked the remote control, which has a quick access button to YouTube, which is very convenient for me. TCL also offers a 90-day guarantee for registering on their website, which can be helpful.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Sia_m, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Sep 14, 2024
Reviewer name: TechAndroidBossMaster
5 out of 5 stars
5 out of 5 stars review

4K Resolution tv Great tcl Support! Super Nice!

[This review was collected as part of a promotion.] This tv is great had great support with this amazing team guy as a tech minded person i wanted google/Android tv Experience and not just a regular web os experience and i got that exact experience with this tv he is super nice from tcl support team understanding and empathetic person understood my situation and helped me out with what i was dealing with super happy with this company and the wonderful support team! And plus the resolution of this 4k tv is simply Awesome!!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jun 11, 2025
Reviewer name: Smart Bikini
5 out of 5 stars
5 out of 5 stars review

antenna reception

[This review was collected as part of a promotion.] MS ICA. excellent customer support. Purchased TWO SMART TCL 43" & 40". STARTUP Instructions for 70 year old man can be challenging . on going KSAT 12 SAN ANTONIO TV STATION CHANGED TOWERS and doesn't connect like other stations step by step to search stations 10-10 jump to12-2 12-1. (ABC) normal stations SPECTRUM SERVICE RATES WERE AT $275.00 PER MONTH TERMINATED 5/28/2025 Support is great once the tv are set up . I NEED TUTORIALS TCL SITE HOW TO OPERATE BOTH TVS 40" AND 43"

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 22, 2025
Reviewer name: Fatalflaw
5 out of 5 stars
5 out of 5 stars review

Contact number on the back of the tv

[This review was collected as part of a promotion.] Chay helped me restart my TV and get the screen back for the kids. I found her by calling the phone number on the back of the TV. Had the answering computer first but after it did not help I got Chay. She was calm and kind and knew how to reset my TV. She was sympathetic to the loss of saved data. And we got the TV back. I have to set up apps again but thats not a big deal. Thank you Chay

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Fatalflaw, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 20, 2024
Reviewer name: twilar
5 out of 5 stars
5 out of 5 stars review

The picrure quality is nice

[This review was collected as part of a promotion.] This tv have great picture quality, I had the tv on 20 and it was perfect not to loud not to low connected the tv to Wi-Fi was extremely easy and you can download many apps that you like to use to watch your shows it the remote and skinny has no numbers just straight to the point

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Twilar, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jan 12, 2025
Reviewer name: Dhanya
5 out of 5 stars
5 out of 5 stars review

Great Support from Berlyn

[This review was collected as part of a promotion.] Had wonderful support from Berlyn when I had questions connecting to home WiFi. She has been so patient and kind with everything and did follow up calls to ensure everything is good and provided her valuable support.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Dhanya, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 16, 2025
Reviewer name: JDfromCT
5 out of 5 stars
5 out of 5 stars review

Helpful assistance

I needed help on setting up an XFinity remote and called the 877 number. I requested a real agent and was paired with Angela. She worked long and hard to get my remote set up in order to use on/off and adjust and mute volume. Angela was patient, clear, and cordial. It took about 20 minutes but she was terrific. When one effort failed, she didn’t give up. This is our second TCL tv. We love the first one and hope this is as useable. Angela got us off to a good start! Thanks.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi JDfromCT, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family again! Thank you, TCL Customer Support

Jun 13, 2024
Reviewer name: koltenl
5 out of 5 stars
5 out of 5 stars review

Clear picture quality, sound is impressive, smart tv is easy to connect

[This review was collected as part of a promotion.] The TCL 43 inch 4k UHD Smart TV is by far the best Tv I have used. The picture quality is extremely clear and makes watching my favorite shows extremely enjoyable. The speakers in the Tv are also impressive, it sounds just as good as my soundbar. With it being a google tv it made it super easy to connect all of my apps. This TV is by far the best I’ve ever owned!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Kolten, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Jul 30, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Set up process long but once in TV is great!!!

[This review was collected as part of a promotion.] Great TV for the price and size of the TV. I currently have this TV in my Guest Room and the picture quality of the TV is great for them and was thinking about getting a soundbar for it but the TV itself sounds great. I also have other TCL TV’s I definitely prefer the Roku version compared to the Google as the set up process was a lot longer and the remote on the Roku is smaller which I like better. But overall a great TV!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Noah, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance, please reach out to us at https://support.tcl.com/contact-us. Enjoy! TCL Customer Support

Jun 18, 2024
Reviewer name: eloyg4
5 out of 5 stars
5 out of 5 stars review

Best TV

[This review was collected as part of a promotion.] I love my new tv with so many options to connect to google alexa and etc. The remote control is super easy to use and i don’t feel like I have to be turning up the volume the 100. The picture quality is so much better than my other tv differently recommend

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Eloy, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support