Customer reviews for TCL 50" Class S-Series 4K LED Smart TV

Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for

TCL 50" Class S-Series 4K LED Smart TV

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4.8 out of 5 stars

stars188 ratings188 reviews

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Showing 11-20 of 188 reviews

Jul 22, 2025

Chay

5 out of 5 stars review

The Best of the Best

[This review was collected as part of a promotion.] Chay was amazing, long term patient with me because that's what it took. I know how to do a smart TCL tv reset now. I am incredibly impressed with her and her assistance!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Chay, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Aug 11, 2025

Florida1$

5 out of 5 stars review

Sound bar issue

[This review was collected as part of a promotion.] I love the TV and needed help adding sound bar and ANBY was a great help in solving my issue very professionally.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Florida1$, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 15, 2025

Samfree

5 out of 5 stars review

Great guyyyyyyy easy to deal with super cool

My tv wasn’t loading the keyboard and Tim was able to figure out a way to factory reset my tv without the keyboard major headache prevent thanks a lot tim!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Samfree, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 11, 2025

JoeW

5 out of 5 stars review

[This review was collected as part of a promotion.] Jen was wonderful and so patient with us. She stayed with us until we got reconnected. She’s an asset to your company.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi JoeW, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 30, 2025

Money

5 out of 5 stars review

Great support

The TV initially would not allow me to log into my Google account but Patricia was able to assist me in troubleshooting my new TCL TV. I am please with the picture and functionality so far!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Money, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Aug 15, 2025

Cynthia

5 out of 5 stars review

Great features and customer with Joan

I love my TCL TV and the TCL Product!!!!…..Joan was the best and the greatest of help for me to start my new tv….. will only buy TCL TV because they have the best customer service support

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Cynthia, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Oct 5, 2025

Izzybelle

5 out of 5 stars review

Had a very helpful lady named Cherie She was awesome

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Izzybelle, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 1, 2025

Anna4743

5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] Amazing help! With Shy she walked us through everything

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Anna4743, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 5, 2025

Littleangels

5 out of 5 stars review

Setting Google TV process

Mona was great customer care personnel she has much experience it was talking her with her my elders would miss the news

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Littleangels, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 16, 2025

Nicole

5 out of 5 stars review

[This review was collected as part of a promotion.] She was amazing. So sweet and kind. 10/10 recommend -Gerald Dine

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Nicole, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support