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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 21-30 of 189 reviews
Jun 30, 2024
alliwertman
4 out of 5 stars review

Lovely but plan to be setting up for at least 45 minutes

[This review was collected as part of a promotion.] Tv is great quality. Took absolutely forever to completely update and I had to download two apps for full access to all the features. Once everything is up and running it’s great but took me about an hour. Plan at least 45 minutes of your time.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Alliwertman, Thank you for taking the time to provide your feedback. We are happy to hear that you are enjoying your television thus far! We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Best, TCL Customer Support

Jun 18, 2024
eloyg4
5 out of 5 stars review

Best TV

[This review was collected as part of a promotion.] I love my new tv with so many options to connect to google alexa and etc. The remote control is super easy to use and i don’t feel like I have to be turning up the volume the 100. The picture quality is so much better than my other tv differently recommend

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Eloy, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Nov 23, 2024
Allwyc
5 out of 5 stars review

Remote Pairing Issue

[This review was collected as part of a promotion.] Mona was a great help. We went through the various help scenarios until one finally worked. She was great. Now my tv is working at 100% capability. I had a remote issue but Mona helped me solve it!!!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jun 15, 2024
mikel63
5 out of 5 stars review

BUY THIS TV

[This review was collected as part of a promotion.] The picture on this TV is INCREDIBLE. Being a smart TV there are so many options and apps you can do with it the sounds quality is incredible it is super easy to navigate with the remote and has great connection to my WiFi networks. As a gamer I would highly recommended this TV!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Mike, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jun 21, 2024
kevinn329
5 out of 5 stars review

Awesome tv for the midsized range!

[This review was collected as part of a promotion.] This tv is the best for the price and size! Really easy setup as google tv built in makes it a breeze. Great picture quality and excellent sound. Didn't feel like I need a sound bar like most smaller tvs.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Kevin, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

May 22, 2025
Fatalflaw
5 out of 5 stars review

Contact number on the back of the tv

[This review was collected as part of a promotion.] Chay helped me restart my TV and get the screen back for the kids. I found her by calling the phone number on the back of the TV. Had the answering computer first but after it did not help I got Chay. She was calm and kind and knew how to reset my TV. She was sympathetic to the loss of saved data. And we got the TV back. I have to set up apps again but thats not a big deal. Thank you Chay

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Fatalflaw, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 16, 2025
JDfromCT
5 out of 5 stars review

Helpful assistance

I needed help on setting up an XFinity remote and called the 877 number. I requested a real agent and was paired with Angela. She worked long and hard to get my remote set up in order to use on/off and adjust and mute volume. Angela was patient, clear, and cordial. It took about 20 minutes but she was terrific. When one effort failed, she didn’t give up. This is our second TCL tv. We love the first one and hope this is as useable. Angela got us off to a good start! Thanks.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi JDfromCT, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family again! Thank you, TCL Customer Support

Jun 11, 2025
Smart Bikini
5 out of 5 stars review

antenna reception

[This review was collected as part of a promotion.] MS ICA. excellent customer support. Purchased TWO SMART TCL 43" & 40". STARTUP Instructions for 70 year old man can be challenging . on going KSAT 12 SAN ANTONIO TV STATION CHANGED TOWERS and doesn't connect like other stations step by step to search stations 10-10 jump to12-2 12-1. (ABC) normal stations SPECTRUM SERVICE RATES WERE AT $275.00 PER MONTH TERMINATED 5/28/2025 Support is great once the tv are set up . I NEED TUTORIALS TCL SITE HOW TO OPERATE BOTH TVS 40" AND 43"

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 2, 2024
stepheng44
4 out of 5 stars review

Perfect tv for the family!

[This review was collected as part of a promotion.] This tv is a great size, very clear image the fact that has all the smart features already included with tv are awesome. You don’t have a fire stick. The sound quality is great and the remote is very cool with a brushed metal look.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Stephen, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jun 14, 2024
genesisg113
5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] The picture quality is super good it has vibrant colors, perfect size for my kids room 43inch tv. The built-in smart features is a plus, allowing easy access to Netflix and Hulu. The remote control perfect size and it has a great sound. It easy to set up.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support