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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 21-30 of 189 reviews
Jul 20, 2024
Reviewer name: amandam1574
5 out of 5 stars
5 out of 5 stars review

Great for a basic smart tv!

[This review was collected as part of a promotion.] We were really happy with this item. The images are very clear and it was really easy to connect and use the smart features. The remote is basic enough that our young kids are able to use it very easily as well. The speakers are pretty basic but give a good and clear sound.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Amanda, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jan 13, 2025
Reviewer name: bob21
2 out of 5 stars
2 out of 5 stars review

Wait for a sale of a better TV

[This review was collected as part of a promotion.] Cheap TV but unbearably bad sound. The Dolby Atmos destroys the audio signal and will create artificial sound drops and will generally ruin any sounds produced by the TV. The picture is also just okay, not sure that I believe the pixel count.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi bob21, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

May 16, 2025
Reviewer name: JDfromCT
5 out of 5 stars
5 out of 5 stars review

Helpful assistance

I needed help on setting up an XFinity remote and called the 877 number. I requested a real agent and was paired with Angela. She worked long and hard to get my remote set up in order to use on/off and adjust and mute volume. Angela was patient, clear, and cordial. It took about 20 minutes but she was terrific. When one effort failed, she didn’t give up. This is our second TCL tv. We love the first one and hope this is as useable. Angela got us off to a good start! Thanks.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi JDfromCT, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family again! Thank you, TCL Customer Support

Jun 17, 2024
Reviewer name: eliseo13
5 out of 5 stars
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] Woooooow! Thank you so so much Influenster ♥️ this product is quality! Picture quality is clear and crisp sound performance! It was incredibly easy to connect by my self while hubbys deployed 😍 was compatible with my stand and remote control has all the streaming feature! I can’t believe how smart this thing is. Thank you 🙏🏼

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi eliseo13, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Mar 14, 2025
Reviewer name: JH23
5 out of 5 stars
5 out of 5 stars review

EXCEPTIONAL

[This review was collected as part of a promotion.] When you use price the best all around TV in my opinion and price is only a small little part of it.Wonderful picture and gamers get that 120,not 60 like a lot of others.Great TV,GOOGLE TV CHROMECAST BUILT IN....

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi JH23, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Jun 14, 2024
Reviewer name: donnav42
5 out of 5 stars
5 out of 5 stars review

Amazing picture and sound quality! Quick set up!

[This review was collected as part of a promotion.] I found the process of unpacking and setting up this TV to be very easy. It took less than 30 minutes to unbox and sign in to our streaming accounts. I was impressed by the picture and sound quality, which is the best I have seen. One feature I particularly love is that it connected to our WIFI, and I can use my phone as a remote, especially since my kids will probably lose the actual remote quickly.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Donna, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Aug 20, 2025
Reviewer name: glenn72
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY, only 2 months in, screen goes blank

[This review was collected as part of a promotion.] I would be watching tv and screen would studder then went blank, so have to unplug and wait then power back on, sometimes it just goes blank and reboots and also has given me a just green screen. Contacted TCL and what hoops you have to go through, send video of problem emails after email also 2 to 3 days for response. So they sent a Tech out replaced the main board, so had to setup the tv all over again, settings, apps and logins which takes time. The problem is worse going blank 2- 3 times and evening while watching tv . Still waiting on support, they want videos of the problem, happens on occasion so I am trying to record it with a security camera, so i can send that in to them which the size of file is to big to send regular email so will have to use a share folder for this. I am techy so I am working on this but if you aren't good luck. I like the features,picture,sound, but I think I just got a bad one, but buyer beware.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi glenn72, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Jun 15, 2024
Reviewer name: mikel63
5 out of 5 stars
5 out of 5 stars review

BUY THIS TV

[This review was collected as part of a promotion.] The picture on this TV is INCREDIBLE. Being a smart TV there are so many options and apps you can do with it the sounds quality is incredible it is super easy to navigate with the remote and has great connection to my WiFi networks. As a gamer I would highly recommended this TV!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Mike, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jun 14, 2024
Reviewer name: genesisg113
5 out of 5 stars
5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] The picture quality is super good it has vibrant colors, perfect size for my kids room 43inch tv. The built-in smart features is a plus, allowing easy access to Netflix and Hulu. The remote control perfect size and it has a great sound. It easy to set up.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jul 28, 2024
Reviewer name: jessica1620
5 out of 5 stars
5 out of 5 stars review

Awesome Smart TV

[This review was collected as part of a promotion.] This tv is awesome! The picture is amazing! I love how everything is right there, including other apps, etc. It’s easy to flip channels and apps. Remote control is slim and easy to hold onto. We use it for gaming on for my son and now he wants to switch his tv in his room for this one. It was easy to set up and all u see my google account so I can control it on my phone. The sound is great especially for gaming.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Jessica, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support