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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
4.8 out of 5 stars
stars188 ratings188 reviews
  1. 5 stars86% (162)
  2. 4 stars9% (16)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star2% (4)
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Showing 181-188 of 188 reviews
Mar 13, 2025
Olena
3 out of 5 stars review

Made to last a little past the 1 year warranty

Bought this tv and it stopped working after a year, right after the warranty expired.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Olena, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, TCL Customer Support

Mar 9, 2025
Jeff D
5 out of 5 stars review

Great Tv

Bought tv great picture Talk with Luis great customer service help with all my questions.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Jeff D., We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Apr 16, 2025
Dede
3 out of 5 stars review

Great color volume great

Just bought couldn’t get it to pair up right, still don’t think is right

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Dede, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Aug 28, 2024
Dave22
5 out of 5 stars review

Setup

Setup of the new tv assistance went great with LJ.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Dave, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

May 9, 2025
Comanchero
4 out of 5 stars review

Ok

Good products just won’t support a personal device.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Comanchero, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, TCL Customer Support

May 15, 2025
Clover
5 out of 5 stars review

Great knowledge and patience.

Kathy was a great help and I recommend her for a raise in salary.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Clover, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 24, 2025
pythoncycles
5 out of 5 stars review

greatg support

need help and was helped by cams fix my problem and all was good

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi pythoncycles, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 22, 2024
Artie
5 out of 5 stars review

Sharp clear picture. Price was great due to Black Friday promo

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!