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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
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4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 151-160 of 189 reviews
May 18, 2025
Steve222
5 out of 5 stars review

Rcn scan channel assistance

Customer service Tim helped me connect and scan channels from rcn... highly recommend.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Steve222, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jan 7, 2025
Stephen10001
5 out of 5 stars review

Jin did a great job with clarifying what type of cable I had for my TV. Thanks again!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Stephen, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support

Sep 22, 2024
Marian
5 out of 5 stars review

Great features

I bought this TV a few weeks ago and I love it! Mon was very helpful in setting up my xumo.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Marian, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Dec 26, 2024
Ray77
5 out of 5 stars review

Great features

The service was amazing and jendrick was amazing and helped us with starting up the tv

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Ray, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 10, 2025
Patricia49
5 out of 5 stars review

Tcl help

Monique was exemplary in knowledge of my tcl t.v. Great asset to tcl.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Patricia49, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 9, 2024
Rays
5 out of 5 stars review

Helpfulness

Bought today and Clyde assisted me to get to viewing screen

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

May 19, 2025
Jan Top
5 out of 5 stars review

Excellent service

I had to call for service. spoke to Loisa She was the best. Worked with me to solve the problem

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Jan Top, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 13, 2024
Dimas
5 out of 5 stars review

Awesome picture

Tharlon helped me out , he did an awesome job. KUDOS

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Mar 21, 2025
Chots
5 out of 5 stars review

Set up

Pam was very helpful in getting my tv set up She went above and beyond.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Chots, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Mar 13, 2025
Olena
3 out of 5 stars review

Made to last a little past the 1 year warranty

Bought this tv and it stopped working after a year, right after the warranty expired.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Olena, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, TCL Customer Support