Customer reviews for TCL 50" Class S-Series 4K LED Smart TV

Dec 6, 2024

Hank63

5 out of 5 stars review

Great

Missy was very helpful and cordial. Very satisfied!

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Nov 22, 2024

Artie

5 out of 5 stars review

Sharp clear picture. Price was great due to Black Friday promo

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Mar 21, 2025

Chots

5 out of 5 stars review

Set up

Pam was very helpful in getting my tv set up She went above and beyond.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Chots, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Feb 10, 2025

Patricia49

5 out of 5 stars review

Tcl help

Monique was exemplary in knowledge of my tcl t.v. Great asset to tcl.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Patricia49, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Mar 17, 2025

Chris 1

5 out of 5 stars review

Awesome!

The 65” tv is awesome ! I’ve recommended it to family and friends !

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Chris 1, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Sep 9, 2024

kathy77

4 out of 5 stars review

Cel

The set up was easy and the help was thorough. I was able to troubleshoot.

Review from tcl.com

Helpful?

reply from Brandon TCL Customer Support

Hi Kathy, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jan 28, 2025

love that tv

5 out of 5 stars review

Google has a assistance

cassy was wonderful! the tv has a sharp picture & sound like the color

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 24, 2025

pythoncycles

5 out of 5 stars review

greatg support

need help and was helped by cams fix my problem and all was good

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi pythoncycles, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jan 16, 2025

Dslep

5 out of 5 stars review

Assistance with audio issues

Agent Jen was very helpful. She helped me work through audio issues I was having

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Dslep, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 16, 2025

Dede

3 out of 5 stars review

Great color volume great

Just bought couldn’t get it to pair up right, still don’t think is right

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Dede, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support