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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
4.8 out of 5 stars
stars188 ratings188 reviews
  1. 5 stars86% (162)
  2. 4 stars9% (16)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star2% (4)
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Showing 91-100 of 188 reviews
Feb 22, 2025
Kay9
5 out of 5 stars review

Great customer service!

[This review was collected as part of a promotion.] Great TV with excellent picture, when I had sound problems I called customer service and Fatima helped me fix the problem!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Kay9, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 9, 2025
Jeff1224
5 out of 5 stars review

I really like the 3 TCL tvs ihave

[This review was collected as part of a promotion.] Pam was a great help and was very patient working with me to get my new tv connected to my internet.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Jeff1224, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Feb 2, 2025
S777
5 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] Lanze was fantastic! He was able to connect our xumo streaming remote to our new tv. He did a lot of work and was very patient.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi S777, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 9, 2024
Bob27cor
5 out of 5 stars review

Lems help me set up my 55” tcl tv

[This review was collected as part of a promotion.] Lems was great he helped me with setting up my tv and was a pleasure to speak with . He made this process painless.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello Bob, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Jan 31, 2025
Signman
5 out of 5 stars review

Absolutely the most for your money

[This review was collected as part of a promotion.] First issue in 8 months but Pam at TCL walked us through it quickly and everything works perfectly now.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Signman, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 21, 2024
craigd24
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] This tv is great. My main tv is tcl ur this model feels like an upgrade. Great picture clarity, the sound is loud and crisp. The remote is nice and heavy duty. Connects to wifi easy

Review from influenster.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Craig, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Nov 29, 2024
Daniel C
5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
Jan 23, 2025
Emil
5 out of 5 stars review

external problem

had my tv a week had no problem with tv this was external but,RAN did spend time and all her expertise to try to resolve my problem much appreciated .

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Emil, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 16, 2024
able to fix pixilation
4 out of 5 stars review

Beautiful picture

The TV picture is great. I have had this TV since July 6, 2024. Today, we woke up and the picture was pixilated. We called in and Andy, a TCL rep took us through a reboot process and it fixed the problem. The picture is perfect again.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Mar 12, 2025
Burnham hill
5 out of 5 stars review

Carl Burnham

[This review was collected as part of a promotion.] I'm enjoying the new 65" TV on setting up my TV i needed help the rep i got on the phone was very helpful. Louis was very helpful and professonial in solving my problems.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Burnham hill, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support