Customer reviews for TCL 50" Class S-Series 4K LED Smart TV

Dec 1, 2024

Jimbo's place

4 out of 5 stars review

Not sure why it means by Review Title???

[This review was collected as part of a promotion.] Missy put up w/ me while I got frustrated during the setup, thank you for that. We did finally get it working on my network. Yeah!

Review from tcl.com

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Dec 3, 2024

Garth

5 out of 5 stars review

[This review was collected as part of a promotion.] I bought this tv for my birthday. Love the picture quality. I spoke to lems for assistance in setting up cable channels.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 3, 2025

Mnd1998

3 out of 5 stars review

Xbox Problems

[This review was collected as part of a promotion.] Very thankful for Monique to help me get through the problem I was having with my Xbox connecting. All goood now, decent tv. THAN YOU!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Mnd1998, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Thank you, TCL Customer Support

Dec 11, 2024

Mod jan

5 out of 5 stars review

Trouble shooting

[This review was collected as part of a promotion.] Had a bit of trouble with my new TV and Jin at tcl was a great help in fixing the issue with my new TV thanks 🙏

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Mar 12, 2025

Rszalas1

5 out of 5 stars review

[This review was collected as part of a promotion.] Miss Cel was excellent customer service as far as the questions I had. She was able to resolve my iuues.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Rszalas1, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024

Daniel C

5 out of 5 stars review

Great support!

Great help setting up tv Google account and getting started with other accounts. Ara was very patient and understanding as I got very frustrated during the process. She is great and very helpful!

Review from tcl.com

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Feb 24, 2025

Homieg123

5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] I bought this for my partner for Valentine’s Day and absolutely love it!!!! And Kaye help was amazing!!!!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Homieg123, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 27, 2024

Nitah

5 out of 5 stars review

Abi was my service tech today and she is awesome. i was having difficulties getting my TV set up and she was patient and kind while i pushed buttons.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Nitah, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Feb 22, 2025

Kay9

5 out of 5 stars review

Great customer service!

[This review was collected as part of a promotion.] Great TV with excellent picture, when I had sound problems I called customer service and Fatima helped me fix the problem!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Kay9, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jan 10, 2025

JW9255

5 out of 5 stars review

Nice picture

Kaye was the person who helped me get my new tv up and running. She was competent, professional, and easy to talk to. It was greatly appreciated.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi JW9255, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support