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Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars207 ratings198 reviews
  1. 5 stars82% (169)
  2. 4 stars11% (22)
  3. 3 stars1% (3)
  4. 2 stars1% (3)
  5. 1 star5% (10)
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Showing 21-30 of 198 reviews
Nov 4, 2025
McEman
5 out of 5 stars review

Verified Purchase

Great robot

This robot is great. It took some figuring out which settings were best, but this little robot is great!

Review from us.roborock.com
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Nov 4, 2025
Helen
5 out of 5 stars review

Verified Purchase

Best auto vacuum

Love my robotic vacuum. Saves me so much time cleaning. Easy to program and use. Love that I can use it on the second floor too.

Review from us.roborock.com
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Nov 4, 2025
Andrea
5 out of 5 stars review

Verified Purchase

Value for money

Great product. It doesn’t come cheap, however the quality and functionality is pretty good. Easy to set up, flexible and effective.

Review from us.roborock.com
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Jan 16, 2026
Matthew
5 out of 5 stars review

Verified Purchase

New home every day

Great to come home every day to a clean floor.

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Jun 25, 2025
Teresa334
1 out of 5 stars review

So disappointed!

I used this for one week before returning to the store. Horrible! It left piles of hair all over my hardwood floors and rugs. It was constantly getting clogged up and wouldn't empty. I've had a much cheaper version of a Shark robot vaccum for the past 3 yrs that does so much better than this one. I had heard such good things about the Roborock vacuums and couldn't wait to own one. Then, I couldn't wait to return it. I've got my old cheap Shark one plugged in and running again. It doesn't mop like this one, but at least I don't have to pick up hairballs all over the floor!

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Hi, we are sorry about any inconvenience caused. We also wish to clarify that pet hair, due to its light and often tangled nature, can easily clog the air duct or dustbin, especially when mixed with moisture. You may conduct a simple test to further understand the situation. Manually empty your dustbin completely, then place some dry, non-fibrous materials inside, such as cereal or paper shreds. Initiate the dust empty process again. If these dry items are not successfully collected into the dust bag, please contact our support service team for further help!

Apr 30, 2026
anonymous
4 out of 5 stars review

Decently autonomous not perfect

Overall pretty good. The mopping leaves a clear line where it can’t get close enough to the wall. It also isn’t strong enough to auto empty our dog hair so I have to manually empty frequently. My dog’s shedding is next level so I understand that. Overall very happy with it given the two critiques.

Helpful?3CFZP00VCE3O16585469031
Nov 4, 2025
Clarence
5 out of 5 stars review

Verified Purchase

Outstanding product

Very pleased with this purchase. It works precisely as advertised.

Review from us.roborock.com
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Nov 4, 2025
Viki
5 out of 5 stars review

Verified Purchase

Life saver

Its awsome and works great

Review from us.roborock.com
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Jan 2, 2026
Debbie
5 out of 5 stars review

Verified Purchase

Great product

Works great and easy to use.

Helpful?3CFZP00VCE3O16585469031
Mar 13, 2026
OCD with dogs
5 out of 5 stars review

Verified Purchase

Buy it

Love it

Helpful?3CFZP00VCE3O16585469031