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Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars
225 ratings210 reviews
  1. 5 stars81% (183)
  2. 4 stars11% (24)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star4% (10)

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Showing 21-30 of 210 reviews
Jun 2, 2026
Reviewer name: Lety
5 out of 5 stars
5 out of 5 stars review

RoboLinda

I have two Maine Coons and a large tile floor area. My Roborock vacuums, mops, washes its own mop pads, and collects surprisingly dirty water even when my floors appear clean. The self-emptying and self-washing dock has significantly reduced the time I spend cleaning. The mapping is excellent, the suction is powerful, and I would absolutely purchase another Roborock.

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Nov 3, 2025
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome product

This is my second Roborock. I have had another top brand and it doesn't even compare. The ease of the app and the functions(mopping, vacuuming , a mix of both, spot cleaning, etc)of the machine are great! We have a golden retriever and does a great job with hair!

Review from us.roborock.com
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Nov 4, 2025
Reviewer name: Hannah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This thing is amazing

This thing is amazing. This is my review after several months of use. It's extremely intuitive and never has any issues with surfaces or getting stuck. I'm SO happy with my purchase and I have referred friends and family to this company. I'm really impressed.

Review from us.roborock.com
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May 4, 2026
Reviewer name: cp
3 out of 5 stars
3 out of 5 stars review

A very good machine but it sucks that you have to download an app to use additional features otherwise I would have given it a 5. I have a flip phone and had I know that you had to use this stupid app I would have never purchased this unit.

Review from us.roborock.com
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reply from Roborock customer service

Hi, Thank you for your review! We’re glad to hear you’re enjoying the cleaning performance. We apologize for the frustration regarding the App. While the App unlocks advanced features like custom scheduling and mapping, the robot can still perform its primary cleaning and docking functions using the physical buttons on the unit itself. We appreciate your feedback as it helps us improve accessibility for all users. If you have any other questions, we’re always here to help! Best regards, Roborock Team

May 21, 2025
Reviewer name: Zchkai
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Surprisingly impressed

My new housekeeper, Edie, is amazing! I have two big dogs with non-stop shedding, drooling, footprints and debris. A plain robot vac was not enough. The app and setup are very user-friendly with many settings. She runs on schedule and the vacuum is really quiet! It has a nice, large vacuum bag. The spinning mops do a great job avoiding carpets and clean vinyl-plank and hardwood floors thoroughly. This robot and its many parts require simple, routine maintenance to keep everything clean and functioning smoothly. It easily adjusts when I move it to another floor of the house. Great price for amazing functionality.

Review from us.roborock.com
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Nov 4, 2025
Reviewer name: Viki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Life saver

Its awsome and works great

Review from us.roborock.com
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Jan 28, 2026
Reviewer name: scum
4 out of 5 stars
4 out of 5 stars review

Cleans well

My family gave me a Roborock for Christmas and so far I love it. It seems to clean well. I have ordered a cleaner to use in it as it mops but have not gotten it yet so I can't say if it works well or not. It mapped well and covers the house good except for one room where it has gotten stuck twice. I'm sure it is something to do with a vent but haven't figured out yet how to fix it. When it gets stuck it completely resets and I can't finish the house without starting over. I don't think it is a problem with the machine but with the carpet and a vent. I do wish it wouldn't reset the whole house and would just let us move it for it to finish. The other thing is you can only have the mapping on one phone so whoever is home while it is working has to have the map on their phone or they won't know if the vacuum is done with a certain area and it doesn't finish one room at a time. It isn't worth remapping every time to switch phones.

Review from us.roborock.com
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Nov 4, 2025
Reviewer name: Helen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best auto vacuum

Love my robotic vacuum. Saves me so much time cleaning. Easy to program and use. Love that I can use it on the second floor too.

Review from us.roborock.com
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Nov 3, 2025
Reviewer name: Polina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent vacuum cleaner

This is now my favorite vacuum cleaner. It's really convenient and cleans floors perfectly. The phone app is great, everything is clear and understandable.

Review from us.roborock.com
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Nov 3, 2025
Reviewer name: Linder
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Roborock Rocks!

I have used Roomba (irobot) for years but Roborock exceed beyond Roomba and has many more features an smarter in many ways. From now on, I am only buying Roborocks becuase it has far superior technology and settings.

Review from us.roborock.com
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