I am almost 1 month in with this kind of expensive robot mop/vac and she is INCREDIBLE AND WORTH EVERY PENNY. She rarely ever gets stuck, she vacuums the carpets before she mops so the carpets never get wet. She cleans her own mop heads periodically while cleaning leaving spotless floors, the suction is incredible and I haven't had to manually vacuum my carpets once, and she lets me know when she needs new mop water or her waste water emptied. She's also very quiet compared to other ones I have had. The Roborock app is incredibly user friendly and intuitive too.

2 weeks in and this thing has been awesome! It is so refreshing to come home everyday to clean floors and occasional jam first seems like it took a few days for us to adapt to keeping things off the floor more than we used to and close doors to rooms we don't want it getting into but it starts everyday at 9am and works for about 3 hours doing its thing just change out the dirty way every 2-3 days and refill it is all the maintenance this requires. App can be a little confusing setting up not a fan of the overall layout of it but besides that worth every single penny!

does an excellent job of vacuuming and mopping. we have 3 cats along with 3 long haired humans and no tangling has happened after 3 weeks of daily use. app is easy to navigate and runs as scheduled. love the docking station as well. love that the mopping water is hot. best maid service ever, if only it dusted ceiling fans and cleaned toilets. would purchase again

This is our first robotic vacuum and we have been very pleased thus far. We purchased the vacuum with the hope of better keeping up with our German Shepard mix shedding. Set up instructions were pretty simple to follow, the mapping process went very well, and I am quite pleased with the app on my iPhone. I did learn to break down cleaning to room by room every three days rather than the whole house as there is enough hair to block the dust bag suction inlet. It is also wise to empty the dirty water container following cleaning rather than waiting for it to fill completely to keep away from developing an odor.

Very annoying, vacuum and very time-consuming this vacuum must spend more time vacuuming the areas in my living room, then vacuuming the entire living room. For instance, I have it vacuuming. It starts outlining in the living room, but then it goes immediately starts vacuuming the area rugs. It's been most of its time there, then it will go back and vacuum the hard floor, even though that that setting is not turned on to vacuum the rugs first, it still will I've tried everything deleting the carpet hard reset cache clear this vacuum just seems to do what it wants to do

This is an older generation robot, but it still performs good enough for the price. If you set your expectation as '80% as good as a human could have been' you'll be satisfied 99% of the time. Dont use "vac and mop", use Vac THEN mop. Clean often (dont delay and let dirt accumulate/stick to surfaces). Routing/traversal: Builds very good maps (gets confused with mirrors/shiny surfaces though), quite precise in traversing to/within zones (better than 10R), smaller in size than more advanced robots so can get in more places without the need to move chairs/coffee tables/etc. Doesnt have the high lift capability so can get stuck on furniture legs that lay flat on the ground or high-pile carpets. Vacuuming: 10k suction is not very powerful, so expect to run Turbo/Max most of the time (eats battery charge quick). 1X Vacuuming goes a bit too wide and misses some narrow spots, so expect to use 2X and "normal" routing even for quick cleanups. Doesnt do well with clumps of pet hair on a carpet - rolls them into 'hair sausages' and leaves them on the carpet. Mopping: the regular mode is good for spills pick up, 'deep clean' does much much better job and doesnt take that much more time (dont get scared by the warning); this model does not have a cleaning solution dispenser, just the water, so if there's something stuck might need pre-treatment or 2X Deep clean. Does not get all the corners mopped but the little rotating brush gets most of the stuff (other than something stuck to the floor).

Do not buy this piece of crap. In owning it for 4 months, I think it's only completed one single job without getting stuck. Today I picked up everything off the ground and made sure there wasn't a single obstacle. It figured out how to hop the closet door rail and get into the closet, but then couldn't get out. It sat there stuck until I got home. I removed it and closed all closet doors and continued it. By then the battery was low. So after a couple of hours to recharge it started again. This time it worked itself behind an open door and got itself stuck again. DO NOT BUY THIS PRODUCT!

Most issues prople have can easily be resolved by making sure you completely robot proof before letting him/her out. Cords? Socks? Pet grossness? Baby items? Shoelaces? He will choke on those! We love him! This is our second robot and he's the best!

Overall pretty good. The mopping leaves a clear line where it can't get close enough to the wall. It also isn't strong enough to auto empty our dog hair so I have to manually empty frequently. My dog's shedding is next level so I understand that. Overall very happy with it given the two critiques.

Well constructed and does exactly what it is suppose to do. Very happy with this purchase.