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Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars
230 ratings211 reviews
  1. 5 stars81% (186)
  2. 4 stars11% (25)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star5% (11)

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Showing 1-10 of 211 reviews
Jun 30, 2023
Reviewer name: DJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Inexpensive Robot Vacuum and Mop Combo with the features of the high end robot vacuum and mop combos

I've owned this Roborock Q Revo for just over a week now and I am really impressed with its functionality and features. When I first set this robot up, I found the instructions to be extremely easy to understand and easy to set up. It took me about a day to map out my home, create the no-go zones and create the walls where I don't want the robot to enter. Once all the rooms were set up on the map, it was easy to begin testing the vacuum and the mopping functionality. I am impressed by the app which gives you different levels of vacuum and mopping intensity depending on the level of traffic in your home. I played around with the scheduling over the next three days until I could gauge how long it would take to either vacuum or mop a particular area. Once I had the information the scheduling was easy to set up. The maintenance is pretty easy, just refilling the water when it gets low or dump the dirty water out of the other container. It is also great that the app will alert you when you need to do either of these things. It is also cool that it cleans the dust bin, cleans the mop heads and refills the robot all from the dock, along with drying the mop heads. The only other thing I have to add is the cleaning solution that is made for the Roborock robots into the clean water container. Ultimately, the thing that sold me is when I would wake up in the morning and all of the rooms were vacuumed and the floors mopped. I also prefer the dual lifing mopping heads over the mopping pads on other robots. It seems like it cleans better but I can only compare based on all the videos I researched before buying. I would recommend this robot combo over the more expensive robot combos to anyone looking for a full featured robot with all the hands off automation.

Review from us.roborock.com
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Nov 9, 2025
Reviewer name: Pradeep More
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Set It and Forget It: Roborock QV 35A Keeps My 1BH

I've been using the Roborock QV 35A Robot Vacuum with Multifunctional Dock in my 1BHK for a while now, and honestly, I'm kind of obsessed with it. My place is mostly wooden flooring with a couple of small rugs, and this little guy handles everything without fuss. I run it pretty much every day, usually when I'm making coffee in the morning or winding down in the evening, and it's never given me any issues, no random stops, no weird errors, no getting stuck in random corners like my old robot vacuum used to. Setup & Mapping Setting it up was surprisingly painless. I just plugged in the dock, connected it to the app, and let it do its first mapping run. It mapped my 1BHK in one go, living room, bedroom, tiny hallway, and kitchen. Now it knows exactly where everything is, so it does proper, neat rows instead of wandering around aimlessly. I really like that I can split my home into zones in the app. On lazy days, I just tell it to clean the living room and kitchen, and it goes straight there instead of doing the whole house. Cleaning Performance On wooden floors, it's excellent. You really notice it when you walk barefoot afterwards, no random dust, crumbs, or hair. I don't have to sweep at all anymore. It also climbs onto my small rugs without dragging them around, and it automatically boosts suction on them, which is a nice touch. I clean almost every day, and the dustbin still manages to collect more than I expect. The suction is strong enough that I don't feel the need to “follow up” with a manual vacuum. Even in corners and around chair legs, it does a solid job. Noise Level Noise-wise, it's pretty reasonable. On standard mode, I can easily watch TV or take a call while it's running in the same room. Max mode is louder (obviously), but I rarely need it. Most days I just stick to standard or slightly higher, and that's more than enough for a 1BHK. Multifunctional Dock The dock is one of my favorite parts. It's not just a “parking spot”, it actually does things. It empties the dustbin automatically after a run, so I don't have to open the robot and tap dust out every day. I only empty the dock's bag/container every now and then, which makes the whole thing feel very low-maintenance. The dock also keeps the vacuum charged and ready to go. If the battery gets low during a clean (hasn't happened often in my small place), it just returns, charges up a bit, and resumes on its own. Everyday Use & App Features Using it daily has become part of my routine. A few small details I appreciate: • I can schedule it to clean when I'm usually out, so I come back to a clean floor. • The app shows a little map of where it's cleaned, which is oddly satisfying to look at. • If I spill something like crumbs around the dining table, I just drop a “spot clean” in that area and it heads straight there. Overall For a 1BHK with wooden floors, the Roborock QV 35A feels kind of perfect. It's powerful without being a headache to manage, the dock makes life easier, and it's been running almost every day without any drama. If you're looking for a robot vacuum that you can basically set up once and then just forget about (in a good way), this one fits that “quietly reliable roommate” vibe really well.

Review from us.roborock.com
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Nov 10, 2025
Reviewer name: RF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

I was skeptical .. but.. IT IS GREAT! embarrassing how much dirt has been removed from what we THOUGHT were clean floors!

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Dec 27, 2024
Reviewer name: MazinF.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing engineering. Excellent quality robot.

Many years ago, we purchased the S6. The S6 that is still working great, past its days as technology evolved. So decided to get another. Did not shop brands due to the reliability that we experienced before, but did shop the various Roborock models. The Qrevo slim was the final. This robot arrived well packaged (typical of the company), set up was a breeze as we have (my wife and myself) have the app, and we followed the very simple set up and added the slim. Let charge for couple of hours and let it loose mapping the house. When done. I used the app to divide the rooms and rename them. Advice: click save after each division, and click save after each room renaming. If you mis type: it will save whatever you typed in its database and you may run out of names. If that happened, just find the list of names and delete whatever isn't needed. That said. We got hard floors with few rugs. Decided to just avoid rugs all together as they aren't large and not worth extra effort and go over those manually. Use it most often by room name. 2-3 rooms each day. To be honest, never seen this floor as clean as it is and we always clean them and used the older s6. We do use the mop and vac at the same time all the time. I cannot recommend it enough. Be patient. Take your time customizing your map and this robot becomes your best friend.

Review from us.roborock.com
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Nov 23, 2025
Reviewer name: Mia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Strongly recommend

Overall, it's a very satisfying purchase. The suction power of the QV35A (8000pa) is weaker than I expected. It was much weaker than when using another robot vacuum cleaner with 8000pa. When using the vacuum and mop function, it doesn't even set to maximum vacuum power, so the actual suction power feels like it's about half. I wanted to exchange it for the 18500pa model, but I had already opened the packaging and decided to postpone it. Aside from this, there is no need to hand wash the mop after mopping; I did, but I didn't need to. It has excellent washing capabilities, and there has never been a case where it doesn't dry enough or smells bad despite the cold water and wind. I highly recommend it.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Dec 27, 2025
Reviewer name: Leex3694
2 out of 5 stars
2 out of 5 stars review

It's fine. Not amazing, not terrible.

It works fine. It's not great, it's not terrible. Vaccuming power is less than my old s4 Max and leaves some dust and dirt behind (which sucks). I guess I'm not sure if the power is less or the rubber brush isn't as good as the old bristles. Mopping is kind of nice as a general thing to pick up some dust, but this does not replace actual mopping. for this price, I expected a lot better. But ehhh, nothing I can do I guess

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
reply from Roborock customer service

Hi, Thank you for bringing this matter to our attention. We are sorry for the issue you have encountered. Please accept our apologies for this issue. We understand the inconvenience and are working to resolve it urgently. Would you mind contacting us so we can offer you solutions for the issue you mentioned.

Apr 24, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Mop feature trouble

I am so disappointed! I first purchased this unit in January 2026 and by early March. It was no longer mopping. Tried to follow all the troubleshooting guides to no avail. Processed a replacement online, which came right away and figured it was just a fluke thing. Now six weeks later it is doing the same thing with no water getting to the mopheads. Again, tried troubleshooting everything as advised online. Not sure if I got two lemons and it’s worth a third try or if I should just give up and purchase a completely different make and model.

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,

Apr 8, 2026
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Issues 3 months after purchase

About three months after purchase the robot started acting up. The tray was thoroughly cleaned yet red light would stay on and it kept sending alerts. I tried everything- cleaned throughly and even unplugging and the red light is still on and I still get error messages. Also started random errors stating that sensors were dirty- despite being polished. Prior to issues it was working pretty well. I don't have pets and keep a pretty tidy home so I ran it a few times a week to keep my floors clean and carpets vacuumed. Disappointed.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
reply from Roborock customer service

Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,

Mar 12, 2026
Reviewer name: Fvanimates78
1 out of 5 stars
1 out of 5 stars review

Roborock Qrevo is Garbage

Wheels go bad every 6 months and need to be sent in for repair, since it needs to he taken completely apart to service, and warranty repairs take over a month. Go with a better brand

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
reply from Roborock customer service

Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.

Dec 9, 2025
Reviewer name: Janet
1 out of 5 stars
1 out of 5 stars review

Disappointed in the quality

In one year the machine broke twice doesn't get water. Send for repair got my unit back working but completely starched but it worked 2 months later I'm back at square one and now I have to pay to get it repaired. Researching for a different brand, very disappointed.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
reply from Roborock customer service

Hi, We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can find our contact information on the product manual or in the APP. Thank you.