Skip to Main Content
Sams Club
Sams Club
Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars208 ratings198 reviews
  1. 5 stars82% (170)
  2. 4 stars11% (22)
  3. 3 stars1% (3)
  4. 2 stars1% (3)
  5. 1 star5% (10)

Member photos

Sort by |
Showing 1-10 of 198 reviews
Dec 29, 2025
Taylor
5 out of 5 stars review

A Parent's Best Friend

Very happy! Was in the Market for a new robot mop/vac after my Eufy died just out of warranty. This one is fantastic. Has all the features that I loved about my Eufy with a better return/warranty. Can easily track/schedule cleanings and maintenance items in the app. Robot itself does a very nice job. Water reservoirs are large and easy to clean. Mapping is intuitive and easy! Battery life is great, and we have a rather large area this cleans. Does the whole floor and still has battery left over (something my Eufy did not). Can customize how often it empties, dlhow long it dries the mop, etc etc. Have been using for a few weeks now and still just as happy with it as day 1. Would recommend!

Helpful?3CFZP00VCE3O16585469031
Feb 25, 2026
Diane
5 out of 5 stars review

Verified Purchase

ANAZING!!

Does an EXCELLENT job with BOTH vacuum and mopping. Love that it does both at the same time. Fast, efficient, and quiet operation. Very happy with this product and highly recommend to others.

Helpful?3CFZP00VCE3O16585469031
Nov 3, 2025
Bill
5 out of 5 stars review

Verified Purchase

Awesome product

This is my second Roborock. I have had another top brand and it doesn’t even compare. The ease of the app and the functions(mopping, vacuuming , a mix of both, spot cleaning, etc)of the machine are great! We have a golden retriever and does a great job with hair!

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Nov 4, 2025
Hannah
5 out of 5 stars review

Verified Purchase

This thing is amazing

This thing is amazing. This is my review after several months of use. It’s extremely intuitive and never has any issues with surfaces or getting stuck. I’m SO happy with my purchase and I have referred friends and family to this company. I’m really impressed.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Nov 4, 2025
Dane M
5 out of 5 stars review

Verified Purchase

Very happy with my purchase

So far so good. I've owned Roomba's, Neato's, a couple of Wyze robot vacs, and cheap black friday robo vac. This Roborock smokes them all. Love how quiet it is. Love the obstacle avoidance and mopping capabilities. If I had a complaint I'd be the cost of the bags and replacement mop pads. Maybe also the size of the base unit. It's a much bigger than expected height wise. We have a fairly decent size house with hardwoods, carpet in a couple rooms, rugs over some of the hardwoods. Never had an issue with the rugs getting wet or their being hair or dirt piled up next the rugs. We have a large dog so their is plenty of dog hair. This thing is great at picking it all up and moping the floors. So far a couple of nonths in I'm loving it. Now hoping this thing lasts a few years.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Nov 9, 2025
Pradeep More
5 out of 5 stars review

Verified Purchase

Set It and Forget It: Roborock QV 35A Keeps My 1BH

I’ve been using the Roborock QV 35A Robot Vacuum with Multifunctional Dock in my 1BHK for a while now, and honestly, I’m kind of obsessed with it. My place is mostly wooden flooring with a couple of small rugs, and this little guy handles everything without fuss. I run it pretty much every day, usually when I’m making coffee in the morning or winding down in the evening, and it’s never given me any issues, no random stops, no weird errors, no getting stuck in random corners like my old robot vacuum used to. Setup & Mapping Setting it up was surprisingly painless. I just plugged in the dock, connected it to the app, and let it do its first mapping run. It mapped my 1BHK in one go, living room, bedroom, tiny hallway, and kitchen. Now it knows exactly where everything is, so it does proper, neat rows instead of wandering around aimlessly. I really like that I can split my home into zones in the app. On lazy days, I just tell it to clean the living room and kitchen, and it goes straight there instead of doing the whole house. Cleaning Performance On wooden floors, it’s excellent. You really notice it when you walk barefoot afterwards, no random dust, crumbs, or hair. I don’t have to sweep at all anymore. It also climbs onto my small rugs without dragging them around, and it automatically boosts suction on them, which is a nice touch. I clean almost every day, and the dustbin still manages to collect more than I expect. The suction is strong enough that I don’t feel the need to “follow up” with a manual vacuum. Even in corners and around chair legs, it does a solid job. Noise Level Noise-wise, it’s pretty reasonable. On standard mode, I can easily watch TV or take a call while it’s running in the same room. Max mode is louder (obviously), but I rarely need it. Most days I just stick to standard or slightly higher, and that’s more than enough for a 1BHK. Multifunctional Dock The dock is one of my favorite parts. It’s not just a “parking spot”, it actually does things. It empties the dustbin automatically after a run, so I don’t have to open the robot and tap dust out every day. I only empty the dock’s bag/container every now and then, which makes the whole thing feel very low-maintenance. The dock also keeps the vacuum charged and ready to go. If the battery gets low during a clean (hasn’t happened often in my small place), it just returns, charges up a bit, and resumes on its own. Everyday Use & App Features Using it daily has become part of my routine. A few small details I appreciate: • I can schedule it to clean when I’m usually out, so I come back to a clean floor. • The app shows a little map of where it’s cleaned, which is oddly satisfying to look at. • If I spill something like crumbs around the dining table, I just drop a “spot clean” in that area and it heads straight there. Overall For a 1BHK with wooden floors, the Roborock QV 35A feels kind of perfect. It’s powerful without being a headache to manage, the dock makes life easier, and it’s been running almost every day without any drama. If you’re looking for a robot vacuum that you can basically set up once and then just forget about (in a good way), this one fits that “quietly reliable roommate” vibe really well.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Nov 3, 2025
Alex
4 out of 5 stars review

Verified Purchase

Great vaccum but has several considerations

Roborock Qrevo S5V Robot Vacuum did a very good job after coming to my apartment. I hardly vaccum by myself after it came. My apartment is mostly covered with carpet, and it did very well in sucking dust and hair from the carpet. My hair is very long, so sometimes I see a ball of entangled hair on the floor after the robot finished cleaning. I'm fine with that, as the hair was put together in a form that is easy to pick up and throw away, and that the hair does not tangle the scroll nor block the machine. My only complain is about its positioning system. My closet door is covered with mirrors, and the robot did very bad in positioning when it was placed in front of a mirror, even if the mirror is kind of far away.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Mar 1, 2026
Karl
3 out of 5 stars review

Verified Purchase

Overall nice but super glitchy wifi and scheduling

Works well but super glitchy WiFi. I like the object avoidance which works well except for the occasional sock and never sees charging cords so goes over those all the time and gets caught. Twice it’s gotten lost and lost WiFi so came home to a vacuum with a dead battery and since the wifi connection was broken had to hunt down to where it was. Even tried a WiFi extender and it seems to only help a little bit. Set up a scheduled clean but then got tired of the time so deleted the schedule, but the robot kept going off at 9am, finally just did a factory reset and that killed the schedule issue. Overall I like the self mopping and when the robot doesn’t get stuck it does keep the house really clean.

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.

Nov 3, 2025
OkRobot
3 out of 5 stars review

Verified Purchase

Needs a lot of manual help, a lot of no go zones

Overall I think it’s decent! I was on the fence about returning but I just missed the window. I wouldn’t necessarily recommend this product, especially if someone has a lot of pet hair or any thick rugs. We try to run it every day but honestly it just gets on my nerves how much it gets stuck. It takes a lot of manual rescuing. I tried reaching out to support but there wasn’t anything they could really do. I’ll attach a photo of the rug it got stuck on today, with nothing around it.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Jun 25, 2025
Teresa334
1 out of 5 stars review

So disappointed!

I used this for one week before returning to the store. Horrible! It left piles of hair all over my hardwood floors and rugs. It was constantly getting clogged up and wouldn't empty. I've had a much cheaper version of a Shark robot vaccum for the past 3 yrs that does so much better than this one. I had heard such good things about the Roborock vacuums and couldn't wait to own one. Then, I couldn't wait to return it. I've got my old cheap Shark one plugged in and running again. It doesn't mop like this one, but at least I don't have to pick up hairballs all over the floor!

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Hi, we are sorry about any inconvenience caused. We also wish to clarify that pet hair, due to its light and often tangled nature, can easily clog the air duct or dustbin, especially when mixed with moisture. You may conduct a simple test to further understand the situation. Manually empty your dustbin completely, then place some dry, non-fibrous materials inside, such as cereal or paper shreds. Initiate the dust empty process again. If these dry items are not successfully collected into the dust bag, please contact our support service team for further help!