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Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars
218 ratings207 reviews
  1. 5 stars81% (176)
  2. 4 stars11% (24)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star5% (10)

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Showing 11-20 of 207 reviews
Dec 29, 2025
Taylor
5 out of 5 stars review

A Parent's Best Friend

Very happy! Was in the Market for a new robot mop/vac after my Eufy died just out of warranty. This one is fantastic. Has all the features that I loved about my Eufy with a better return/warranty. Can easily track/schedule cleanings and maintenance items in the app. Robot itself does a very nice job. Water reservoirs are large and easy to clean. Mapping is intuitive and easy! Battery life is great, and we have a rather large area this cleans. Does the whole floor and still has battery left over (something my Eufy did not). Can customize how often it empties, dlhow long it dries the mop, etc etc. Have been using for a few weeks now and still just as happy with it as day 1. Would recommend!

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Nov 29, 2025
Melissa
5 out of 5 stars review

Verified Purchase

BUY IT!

Worth every penny! We previously had a roomba. We spent months researching and bought it during black friday when it was on sale. We love it!

Review from us.roborock.com
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Nov 3, 2025
Linder
5 out of 5 stars review

Verified Purchase

Roborock Rocks!

I have used Roomba (irobot) for years but Roborock exceed beyond Roomba and has many more features an smarter in many ways. From now on, I am only buying Roborocks becuase it has far superior technology and settings.

Review from us.roborock.com
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Nov 3, 2025
Mike C
5 out of 5 stars review

Verified Purchase

Best robot vacuum I've owned

So far this is the best robot vacuum I've ever owned. It is very efficient with vacuuming and moping. The obstacle avoidance is also superior to previous manufacturers.

Review from us.roborock.com
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Nov 3, 2025
Polina
5 out of 5 stars review

Verified Purchase

Excellent vacuum cleaner

This is now my favorite vacuum cleaner. It's really convenient and cleans floors perfectly. The phone app is great, everything is clear and understandable.

Review from us.roborock.com
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Nov 3, 2025
Amccorm1
5 out of 5 stars review

Verified Purchase

Love ❤️

We had an older one and it was ok. We have kids and dogs and this keeps our floors clean. I also love that you can pick to do the whole house or just 1 room.

Review from us.roborock.com
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Apr 30, 2026
anonymous
4 out of 5 stars review

Decently autonomous not perfect

Overall pretty good. The mopping leaves a clear line where it can’t get close enough to the wall. It also isn’t strong enough to auto empty our dog hair so I have to manually empty frequently. My dog’s shedding is next level so I understand that. Overall very happy with it given the two critiques.

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Apr 29, 2026
DEBBIE
4 out of 5 stars review

Not good pickup up dog hair from carpet

This vacuuum does a fairly good job of sweeping the hard wood floors. I have a dog but when it comes to throw rugs ( which it goes over well w/o dragging them) and my 1 room of carpet, it just tends to ball the hair up and leaves it out. I have to go and pick up the hair clumps myself . That’s a little frustrating to me

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Apr 24, 2026
anonymous
1 out of 5 stars review

Mop feature trouble

I am so disappointed! I first purchased this unit in January 2026 and by early March. It was no longer mopping. Tried to follow all the troubleshooting guides to no avail. Processed a replacement online, which came right away and figured it was just a fluke thing. Now six weeks later it is doing the same thing with no water getting to the mopheads. Again, tried troubleshooting everything as advised online. Not sure if I got two lemons and it’s worth a third try or if I should just give up and purchase a completely different make and model.

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Hi, <br /><br />Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. <br /><br />Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. <br /><br />Best Regards,

Nov 21, 2025
YVONNE
1 out of 5 stars review

you must buy bags for the vacuum

the thing is so heavy! very hard for me to move to my upstairs. when i finally unboxed and got it upstairs I saw that it has disposable bags for the dust it vacuums, which means I would keep having to buy bags for it. this is very inconvenient when it is for a larger home. will be returned

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Hi, Thank you for bringing this matter to our attention. We are sorry for the issue you have encountered. Would you mind contacting our customer support for further help, we&#39;ll work to resolve it urgently.