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Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars
218 ratings207 reviews
  1. 5 stars81% (176)
  2. 4 stars11% (24)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star5% (10)

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Showing 111-120 of 207 reviews
Feb 3, 2024
Doug
5 out of 5 stars review

Verified Purchase

Works great

Works very well and nice integration with Google Home after setting up the map and labeling the rooms.

Review from us.roborock.com
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Aug 9, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

I love my Roborock

Roborock. Is the best robot vacuum i've ever owned. I could never go back to regular vacuuming. I am super spoiled by roborock.

Review from us.roborock.com
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Jan 19, 2024
Taylor
5 out of 5 stars review

Verified Purchase

No doubt! Buy it!

It's way better than I expected. I can't believe I paid the same price as my old ecova but this is way better.

Review from us.roborock.com
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Dec 11, 2023
Rishi
5 out of 5 stars review

Verified Purchase

One to buy

Works great. Maps the rooms quite quickly and efficiently. Can be a little dumb sometimes, but overall I’m very happy with my purchase.

Review from us.roborock.com
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Aug 9, 2023
J Jackson
5 out of 5 stars review

Verified Purchase

The best I've ever had!

I am in love with this machine! No regrets replacing my Roomba with it. It's smarter, quicker and more effective. Highly recommended!

Review from us.roborock.com
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Sep 15, 2024
Gordie H
5 out of 5 stars review

Verified Purchase

So far, so good.

Upgraded from another brand. Very happy with our decision of Roborock. The vac/mop combo is great with our wood flooring.

Review from us.roborock.com
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Nov 17, 2023
MBB
4 out of 5 stars review

Verified Purchase

The latest and greatness

Wonderful robot Vacuum. Fantastic value compared to S8 Pro. Only minor negative, corners can be a challenge to clean 100%.

Review from us.roborock.com
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Apr 18, 2026
Robert
1 out of 5 stars review

You'll never get it

Never received it. Sam's uses FedEx. And everything comes from CA. I'm in Fl. This is the second expensive item I've ordered from Sam's online that FedEx lost or destroyed. Never ordering anything from Sam's online again.

Helpful?3CFZP00VCE3O16585469031
reply from Roborock support

Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.

May 4, 2026
cp
3 out of 5 stars review

A very good machine but it sucks that you have to download an app to use additional features otherwise I would have given it a 5. I have a flip phone and had I know that you had to use this stupid app I would have never purchased this unit.

Review from us.roborock.com
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reply from Roborock customer service

Hi, Thank you for your review! We’re glad to hear you’re enjoying the cleaning performance. We apologize for the frustration regarding the App. While the App unlocks advanced features like custom scheduling and mapping, the robot can still perform its primary cleaning and docking functions using the physical buttons on the unit itself. We appreciate your feedback as it helps us improve accessibility for all users. If you have any other questions, we’re always here to help! Best regards, Roborock Team

Mar 12, 2026
Fvanimates78
1 out of 5 stars review

Roborock Qrevo is Garbage

Wheels go bad every 6 months and need to be sent in for repair, since it needs to he taken completely apart to service, and warranty repairs take over a month. Go with a better brand

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
reply from Roborock customer service

Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.