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Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars
218 ratings207 reviews
  1. 5 stars81% (176)
  2. 4 stars11% (24)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star5% (10)

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Showing 101-110 of 207 reviews
Dec 29, 2025
Taylor
5 out of 5 stars review

A Parent's Best Friend

Very happy! Was in the Market for a new robot mop/vac after my Eufy died just out of warranty. This one is fantastic. Has all the features that I loved about my Eufy with a better return/warranty. Can easily track/schedule cleanings and maintenance items in the app. Robot itself does a very nice job. Water reservoirs are large and easy to clean. Mapping is intuitive and easy! Battery life is great, and we have a rather large area this cleans. Does the whole floor and still has battery left over (something my Eufy did not). Can customize how often it empties, dlhow long it dries the mop, etc etc. Have been using for a few weeks now and still just as happy with it as day 1. Would recommend!

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Dec 27, 2025
Leex3694
2 out of 5 stars review

It's fine. Not amazing, not terrible.

It works fine. It's not great, it's not terrible. Vaccuming power is less than my old s4 Max and leaves some dust and dirt behind (which sucks). I guess I'm not sure if the power is less or the rubber brush isn't as good as the old bristles. Mopping is kind of nice as a general thing to pick up some dust, but this does not replace actual mopping. for this price, I expected a lot better. But ehhh, nothing I can do I guess

Review from us.roborock.com
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reply from Roborock customer service

Hi, Thank you for bringing this matter to our attention. We are sorry for the issue you have encountered. Please accept our apologies for this issue. We understand the inconvenience and are working to resolve it urgently. Would you mind contacting us so we can offer you solutions for the issue you mentioned.

Dec 9, 2025
Janet
1 out of 5 stars review

Disappointed in the quality

In one year the machine broke twice doesn't get water. Send for repair got my unit back working but completely starched but it worked 2 months later I'm back at square one and now I have to pay to get it repaired. Researching for a different brand, very disappointed.

Review from us.roborock.com
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reply from Roborock customer service

Hi, We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can find our contact information on the product manual or in the APP. Thank you.

Jan 29, 2026
ALESIA
5 out of 5 stars review

The Robot Vacuum/Mop that Changed my Mind

I've been using my Roborock QRT78 almost daily since I purchased it about a month ago, and I continue to be very pleased with its performance. Before this, I owned a much cheaper robot vacuum from another brand, and I disliked it so much that I got rid of it quickly—I truly thought I'd never invest in another robot vacuum again. My son‑in‑law purchased a Roborock and told me it is worth spending the extra money to get a better machine. I finally decided to give the QRT78 a try, and I'm so glad I did. It operates smoothly and quietly, navigating the transition between our hardwood floors and very thick wool area rugs with ease. It mops only the wood and laminate flooring and leaves the rugs completely dry, which is exactly what I wanted. Setup was simple, and it mapped the rooms quickly and accurately. If I have any complaint at all, it's that the vacuum leaves behind small clumps of fibers from the wool rugs, but they're tightly compacted and very easy to pick up and discard, so it's a minor issue. Overall, I'm extremely happy with this purchase and find it a real asset in keeping our floors looking clean with very little effort.

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Dec 31, 2025
Paris
5 out of 5 stars review

Roborock QRT78 is one of the BEST investment I've made this Christmas for my house. It is so smart! You just got to see Roborock's performance to believe how smart it is! There's the app where you can set Roborock to work. I get to relax while Robo is keeping the floor spotless in every room, since all rooms are on one floor. So much less work for me now. Can't ask for more than this! I just purchased another one for my sister! If I love it, I am certain she will definitely love it, too. Keep in mind that Roborock cannot dump out dirty water and refill clean water by itself, so you got to help Robo with this part! You would want to hand wash the two mops cloth, here and there, too, just to keep it extra sanitized. Overall, I am 100% satisfied and am very pleased with Roborock. I highly recommend Roborock! Get yours now, you won't be dissapointed.I thank Robo Rocky every day!

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Mar 20, 2026
Tonyne
5 out of 5 stars review

I love her, so much.

I am almost 1 month in with this kind of expensive robot mop/vac and she is INCREDIBLE AND WORTH EVERY PENNY. She rarely ever gets stuck, she vacuums the carpets before she mops so the carpets never get wet. She cleans her own mop heads periodically while cleaning leaving spotless floors, the suction is incredible and I haven't had to manually vacuum my carpets once, and she lets me know when she needs new mop water or her waste water emptied. She's also very quiet compared to other ones I have had. The Roborock app is incredibly user friendly and intuitive too.

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Nov 21, 2024
BusyMom
4 out of 5 stars review

Verified Purchase

Qrevo S

We have a very busy household and this really helps keep our floors clean. So happy with this purchase

Review from us.roborock.com
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Feb 3, 2024
Doug
5 out of 5 stars review

Verified Purchase

Works great

Works very well and nice integration with Google Home after setting up the map and labeling the rooms.

Review from us.roborock.com
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Sep 21, 2023
vacuuming
5 out of 5 stars review

Verified Purchase

Love the Q Revo!

Love it! Use it daily to vacuum and mop my hard wood floors. Don't have carpet or rugs so can't speak to its function on those.

Review from us.roborock.com
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Sep 18, 2023
Keith o
5 out of 5 stars review

Verified Purchase

Revo a great vacuum

Wonderful vacuum used for 4000sq ft house with stone and carpet rooms. It is much quieter than S7 max and charges much faster

Review from us.roborock.com
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