does an excellent job of vacuuming and mopping. we have 3 cats along with 3 long haired humans and no tangling has happened after 3 weeks of daily use. app is easy to navigate and runs as scheduled. love the docking station as well. love that the mopping water is hot. best maid service ever, if only it dusted ceiling fans and cleaned toilets. would purchase again

Overall pretty good. The mopping leaves a clear line where it can't get close enough to the wall. It also isn't strong enough to auto empty our dog hair so I have to manually empty frequently. My dog's shedding is next level so I understand that. Overall very happy with it given the two critiques.

This vacuuum does a fairly good job of sweeping the hard wood floors. I have a dog but when it comes to throw rugs ( which it goes over well w/o dragging them) and my 1 room of carpet, it just tends to ball the hair up and leaves it out. I have to go and pick up the hair clumps myself . That's a little frustrating to me

About three months after purchase the robot started acting up. The tray was thoroughly cleaned yet red light would stay on and it kept sending alerts. I tried everything- cleaned throughly and even unplugging and the red light is still on and I still get error messages. Also started random errors stating that sensors were dirty- despite being polished. Prior to issues it was working pretty well. I don't have pets and keep a pretty tidy home so I ran it a few times a week to keep my floors clean and carpets vacuumed. Disappointed.

I've been using my Roborock QRT78 almost daily since I purchased it about a month ago, and I continue to be very pleased with its performance. Before this, I owned a much cheaper robot vacuum from another brand, and I disliked it so much that I got rid of it quickly—I truly thought I'd never invest in another robot vacuum again. My son‑in‑law purchased a Roborock and told me it is worth spending the extra money to get a better machine. I finally decided to give the QRT78 a try, and I'm so glad I did. It operates smoothly and quietly, navigating the transition between our hardwood floors and very thick wool area rugs with ease. It mops only the wood and laminate flooring and leaves the rugs completely dry, which is exactly what I wanted. Setup was simple, and it mapped the rooms quickly and accurately. If I have any complaint at all, it's that the vacuum leaves behind small clumps of fibers from the wool rugs, but they're tightly compacted and very easy to pick up and discard, so it's a minor issue. Overall, I'm extremely happy with this purchase and find it a real asset in keeping our floors looking clean with very little effort.

Very happy! Was in the Market for a new robot mop/vac after my Eufy died just out of warranty. This one is fantastic. Has all the features that I loved about my Eufy with a better return/warranty. Can easily track/schedule cleanings and maintenance items in the app. Robot itself does a very nice job. Water reservoirs are large and easy to clean. Mapping is intuitive and easy! Battery life is great, and we have a rather large area this cleans. Does the whole floor and still has battery left over (something my Eufy did not). Can customize how often it empties, dlhow long it dries the mop, etc etc. Have been using for a few weeks now and still just as happy with it as day 1. Would recommend!

I recently upgraded one of my iRobots to a QV 35A and was surprised how quiet the robot was and how efficient and thorough it cleaned. I was so surprised that I bought a second unit for my second floor to replace that iRobot as well. Very happy with both purchases and never going back to iRobot.

I used this for one week before returning to the store. Horrible! It left piles of hair all over my hardwood floors and rugs. It was constantly getting clogged up and wouldn't empty. I've had a much cheaper version of a Shark robot vaccum for the past 3 yrs that does so much better than this one. I had heard such good things about the Roborock vacuums and couldn't wait to own one. Then, I couldn't wait to return it. I've got my old cheap Shark one plugged in and running again. It doesn't mop like this one, but at least I don't have to pick up hairballs all over the floor!

It works fine. It's not great, it's not terrible. Vaccuming power is less than my old s4 Max and leaves some dust and dirt behind (which sucks). I guess I'm not sure if the power is less or the rubber brush isn't as good as the old bristles. Mopping is kind of nice as a general thing to pick up some dust, but this does not replace actual mopping. for this price, I expected a lot better. But ehhh, nothing I can do I guess

In one year the machine broke twice doesn't get water. Send for repair got my unit back working but completely starched but it worked 2 months later I'm back at square one and now I have to pay to get it repaired. Researching for a different brand, very disappointed.