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Customer reviews for Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H for
Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H
4.5 out of 5 stars
stars
4,422 ratings2,048 reviews
  1. 5 stars78% (3,451)
  2. 4 stars10% (431)
  3. 3 stars4% (188)
  4. 2 stars3% (126)
  5. 1 star5% (226)

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Showing 1,931-1,940 of 2,048 reviews
Nov 2, 2021
tracie
3 out of 5 stars review

very sturdy but…..

Very sturdy. Fairly easy to put together. But boxes are very heavy and cumbersome. I tell you this so you understand that by the time I got them home, unloaded, cut open and ready to assemble, I’m just dealing with the fact that the shelves themselves are busted and cracked. Disappointing, but not worth disassembling, packing it back up and driving 30 minutes to return.

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Jul 23, 2024
AB
1 out of 5 stars review

It would have been easier just to make shelves.

I ordered two of these since they had good reviews, and I am beyond disapointed. The corners of both sets came damaged and had to be bent back into place to fit together. Then almost every rivet or rivet hole was bent and would not fit together. I just spent an hour bending everything back into place, and I'm still not finished. I have very little faith that these shelves are going to last.

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May 15, 2021
JB
3 out of 5 stars review

Has the material changed?

I bought these thinking they were an upgrade to the uncoated version that had the exposed holes for shelf assembly. They old ones were solid, heavy and didn’t move. These new ones don’t seem to be steel, unless thin enough to be pliable and bends easily like aluminum. They seem to hold the weight well but twist and flex with any movement. Concerned about stability and safety with children in the garage. May need to return or anchor them to the wall and have never had to consider that with other similar shelving. Anyone else have this experience? (I am skilled at projects and even used a mallet to ensure all shelves we locked in).

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Oct 4, 2017
Jim
5 out of 5 stars review

Good, durable

Purchased 3, laminate protects from moisture, shelves constant use allowable weight is about 200lbs per shelf, plenty good for most customers. Love the 24 x 48 area, holds 4 milk crates with extra space. This price was still 50% less than competition.

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Jul 13, 2020
GE123
4 out of 5 stars review

easy enough to assembly - pain to get replacement

I purchased three. Shipping took 12 days. Assembly is not the easiest with only one person, but its doable. The biggest pain is one of the parts, a C-post coupler, was bent incorrectly and didn't fit. After several attempts to contact the Sam's Club customer number for replacement parts, I was finally given an email address to the manufacture, in Taiwan. I've emailed them for the part, but will likely have to wait several weeks. I'll most likely end up going to the store to swap parts when these are back in stock. I'm sure it will be quicker.

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Jan 7, 2019
Wy
4 out of 5 stars review

Good Product- Bad Shipping

I ordered this product back in November during a great sale. Item was shipped in an unmarked box. We opened the box and after installing the first two shelves discovered that we had only 2 more rails left and 3 shelves. I contacted customer service and was told the item is out of stock. It has been 2 months and not back in stock. The quality is good. The shelves are similar to particle board but a little stronger. It's best to purchase in the store in case you need to make an exchange.

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Dec 17, 2018
Neil
1 out of 5 stars review

Nice shelves if you can get them....

Pros: -Easy to assemble -Sturdy Cons: -Wooden shelves arrived chipped on corners -I would not trust the 800 lb. weight capacity per shelf -I bought 4 of these online when they were on sale, and I only received one. Once the item became out of stock, my order was automatically canceled. (Side Note: there were 24 available in my local club) Now it is my problem to re-order once the shelves become available. The sale price will not be honored. Terrible customer service with this experience. My local Club and Online Customer Service could not rectify this issue. Don't be enticed with free shipping. Buy in the store if you really want the storage rack. Overall, the shelf is not bad for the price

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May 23, 2023
Bob
4 out of 5 stars review

Pretty good storage unit

I recently purchased one of the five shelf storage units. According to the online information it should have been a Members Mark brand, but upon arrival at the store, I found it was another brand, but decided to try it anyway! The unit went together fairly easy, however you need to be gentle when trying to insert the shelves, they have a tight fit especially in the corners where the rivets from the beams meet the corners! The only issue I have with the shelves was the connector used to connect the upper shelf unit to to bottom shelf unit! The plastic inserts are insufficient to stabilize the unit, so I used some small metal strips to secure the units together! This should be something the manufacturer provides! Overall the units worked out well and I would purchase again!

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May 2, 2020
mp
5 out of 5 stars review

Great rack

I bought these after redoing them for a friend. They put it together wrong had some of the uprights slots in the wrong direction shelf would fall out. After it was rebuilt they loved them. I did 3 units had them assembled in hour each. That included moving the my junk and putting them on the rack. I also attached them to the wall studs.

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Sep 3, 2024
jgar
5 out of 5 stars review

Member's Mark 5-Shelf Storage Rack

I have 3 of these racks, 2 in my garage and 1 in my shed. Easy to clean and slide things on to as they have a formica type of coating on each shelf. Of course I paid less than the current price, but they are awesome. I don't need a shelving unit that holds 10,000 lbs. that costs twice as much.

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