Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H for
Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H
4.5 out of 5 stars
stars
4,422 ratings2,048 reviews
  1. 5 stars78% (3,451)
  2. 4 stars10% (431)
  3. 3 stars4% (188)
  4. 2 stars3% (126)
  5. 1 star5% (226)

Member photos

  • +134 images
Sort by |
Showing 1,941-1,950 of 2,048 reviews
Oct 9, 2018
Joe
1 out of 5 stars review

Flimsy, cheap, and dangerous

Was hoping to get additional shelves in the Gorilla Rack style that we've had for about 15 years. These are not even close to that quality. The frame is so flimsy that you can't put it together by yourself. The shelf supports keep popping out at the slightest flexing, even when the shelves are mostly assembled, and you can't trust *any* serious weight on the upper shelves. Who knows when this shelf will come toppling down on our children? Pathetic, Sam's Club.

Helpful?4XT1VBJAI1S816495755703
Sep 11, 2023
Kathy
1 out of 5 stars review

What happened to quality? So sad

1 star for the good packaging. I had purchased the earlier versions of these a couple years ago. I get that things aren't like they were pre Covid, but the quality on this is horrible. The metal bars twisted and they dented when you had to use the mallet to get the slats in correctly. The plastic piece that connects the top and bottom of the shelf is garbage. I can lift the top off with my bare hands. Luckily the only thing we have on it are some model kits so it is very light but had I known I would have saved my money and went to the Depot where I could see a sample set up. It's too much work to tear it apart and return it.

Helpful?4XT1VBJAI1S816495755703
Jul 1, 2023
Syl
2 out of 5 stars review

You will be disappointed

The reason I am giving this 2 stars instead of one, is because the structure itself has a good quality. But if you order online, like I did, most likely some of the wooden shelves will arrive damaged. So, you will be disappointed. Now, let us be honest. The price is very competitive, specially comparing with the plastic ones.

Helpful?4XT1VBJAI1S816495755703
Jul 5, 2023
Sara
2 out of 5 stars review

It works but it sucks

If disassembling it and returning it wasn't such a pain, I'd disassemble it and return. I thought I'd be getting better quality than other shelving, but I'd have been better off getting regular wire racks from walmart. I like a few things about this- it's a good size for storage boxes, it can hold a lot of weight, and it can be rearranged in different configurations. The things I don't like are more important. Its constantly wobbly-even fully assembled. Assembly is a pain in the butt and the instructions are minimal. Its impossible to assemble with only one person. The shelf top is basically just particle board, although the metal pieces seem well made.

Helpful?4XT1VBJAI1S816495755703
Jan 19, 2022
FireNETwork
5 out of 5 stars review

Best shelf for the money. Period.

Focus on the 4 and 5 stars. This is rated so highly for a reason. I have 4 of these in my basement. Each of them were very easy to put together. Pay attention and align the brackets correctly. Others who have had problems, much not know how to properly put this together. It’s a VERY heavy box. There’s a reason this is always sold out. Buy it.

Helpful?4XT1VBJAI1S816495755703
Dec 5, 2022
Andrew
2 out of 5 stars review

Older models were much better

Armadillo brand that has been substituted for members' mark is nowhere near as good. I trust it once I have it put together, however, its very annoying to assemble these new models with the plastic post connectors. As soon as one beam is connected, another comes loose. Bring back the original model. They are 5 star quality.

Helpful?4XT1VBJAI1S816495755703
Aug 17, 2019
BobTheMechanic
3 out of 5 stars review

Disappointed

I was disappointed in the quality of these units and the condition in which they were delivered to my house. Based on reviews on this page, I ordered 2 for use in my basement. When delivered to my home, both boxes showed minor external damage . I took a chance that the damage would be cosmetic and not structural, so I opened them. A couple of shelf corners were chipped and an edge was marred but the pieces were structurally intact so I assembled the units. The rubber feet fit well into the tops but not the bottoms of the corner posts. I had to use a rubber mallet to seat the bottoms. The plastic bulged up and out on one end or the other, or the middle on all the bottom corner posts. Some of the rivets on the cross pieces and rails were not large enough to get a tight fit into the bottom of the slots of the corner pieces. The rivets would simply drop to the bottom of the slot and allow the corner to float around. Another reviewer experienced this and was advised by another reviewer to use a rubber mallet to firmly seat the rivets. Unfortunately, strongly striking these bad pieces with a rubber mallet would cause the rivet to bounce up and out of the slot instead of seating it. I was able to mix and match cross pieces and rails to gain sufficient stability for my intended use, but the assembled units are not rigid enough to handle anything like the 800 lb/shelf maximum rated load per shelf being slid onto theses shelves. They should be sufficient for the less than 200 lb/shelf loads I will be putting on them.

Helpful?4XT1VBJAI1S816495755703
Nov 2, 2021
Don
1 out of 5 stars review

Falls apart while assembling.

The rivets are too loose once set in the posts, install one beam/brace and go work on another and the first one slips out of its slots (and yes, I am tapping them down as far as they go). Incredibly frustrating. There needs to be a way to lock these in place more securely. Give me bolts and nuts any day.

Helpful?4XT1VBJAI1S816495755703
Nov 21, 2025
Randy
1 out of 5 stars review

Very flimsy

Do not put over 20 to 30 pounds on each shelf. No center supports!

Helpful?4XT1VBJAI1S816495755703
Jul 3, 2022
Steve
5 out of 5 stars review

Verified Purchase

Great

Great

Helpful?4XT1VBJAI1S816495755703