[This review was collected as part of a promotion.] After reading all the reviews I had high hopes that this washer/dryer would do an adequate job but it seems like that isn't the case. As others mentioned the controls take a bit to get used to but after using it for a couple of weeks my view is that it's not too flexible when it comes to customizing the wash/dry cycles. I'm hoping that it's just me not knowing how to use it but I don't think that's the case. For my washes and drying I usually don't use the default settings since it's either not at the temperature I need or the length of time I need the cycle to last. With my old washers I can easily change the settings manually but with this unit I have to go through a somewhat extended process to achieve what I want. There really should be a way to save my choices as a custom setting so that I don't have to do it every time but it seems like there isn't. Another thing that's disappointing is that I don't think it's washing the clothes clean. I even used they heavy soil setting but it didn't help. My kid is in basketball and lately the clothes have been soaked with sweat. I used to not wash it right away and as you can imagine the smell of the clothes was awful. I had to presoak the clothes to get rid of the smell. This time I decided to wash it right away. Knowing that the sweat drenched the clothes I added Lysol pretreatment to the wash and set the soil level to heavy. When the wash was completed (to over two hours) I started emptying the clothes into the dryer but noticed that there was still some lingering scent is sweat. This leads me to think that the unit isn't doing a good job with the wash. As for the drying, similar to the wash there's not custom setting to save my choices. What's even worst is that I can't seem to find a way to manually set the unit to dry my clothes for longer than 60 minutes. If I known how restricting this set was I might have not purchased it. I'm hoping that LG can update their software to this unit so that it'll allow more customization. I doubt it but I can hope, right?

We've had this for almost 1 1/2 yrs. now and love almost everything about it: Pros = LG app notifies when the wash or dry cycle is complete as well as giving a reminder when to run the tub cleaning cycle and washing the lint filter (never knew we had to do that). My wife is petite, so for her having the control panels consolidated in the middle as opposed to split between the top and middle closed the deal for us. Our old one was over 10 yrs old before it started having control panel issues (not an LG brand) so we were blown away at how little water the LG uses for the same load. It cleans well with so little it was shocking! The one con we've noticed is that even with the setting set to Max Dry the clothes do not always come out completely dry. We often wind up having to run a gentle shorter manual cycle to dry it completely (ours runs on gas). In spite of this, we would get it again. Overall, we are happy enough with it that we have slowly started to replace our other appliances with something from the LG brand family.

[This review was collected as part of a promotion.] I wish the solenoids for water flow were a little more dampened, they're very abrupt and cause some "water hammer" effect. Also, it was bit a of bear to get delivered/installed--by LG's delivery people! They pretended not to know how to unstack the unit and it took a cash bribe to get them to do the considerable work to get it installed in my condo. Final issue is the app/notifications are sometimes kinda stupid. Every 30-40 cycles it asks me if my hoses are hooked up properly, for example. Otherwise, it does a great job!

[This review was collected as part of a promotion.] We’ve had the machine for two weeks. First front load and first stackable we’ve owned. Since we modify almost all default settings, it has taken some getting used to (we like cold water wash and light heating dry), but it gets the job done in less time and better than our old top load set by another maker. Very quiet; no agitator, which tore things and always got unbalanced on the old machine, so no babysitting needed. Drys better when sort by size and fabric like the manual says, but sometimes needs a second (timed dry) pass. Fits well physically in our older house. Energy efficient also. Well made, built to last. Wish the drum lights were automatic for loading and unloading, but overall great —- very pleased. First LG appliance also.

[This review was collected as part of a promotion.] After years of washing at laundromats, where clothes got clean, now with this Washtower they get clean to a new, much higher level; yes it’s noticeable. When in operation, it is so comparatively quiet, that I can take a nap within 10 feet. Plus the ending chime is a very nice bonus feature. Serves its purpose and gets the job done in the nicest, most pleasant way possible. A bit of a learning curb (took a while to find Tub Clean under Bedding), but nothing major. Very happy and grateful I pulled-the-trigger on this well-designed and built LG machine.

[This review was collected as part of a promotion.] I've waited to right this review because I wanted to see how well it handled everything that life can throw at it. In a word, perfectly. Baby clothes, heavy bedding, my hubby's work clothes, my delicate quilts and hand crocheted bed canopy were all handled perfectly. Everything is clean and fresh. I heartily recommend the LG Wash Tower.

[This review was collected as part of a promotion.] This is by far the best washer/dryer tower setup I've ever had! Located in our garage, it has a much smaller footprint that side by sides, takes less time for each function and easy to load/unload. The delivery people were awesome, did not rush and explained the basics after installation. If you would benefit with a tower arrangement I really recommend this LG unit!

[This review was collected as part of a promotion.] We’ve been operating this about a month now. The Wi-Fi features seemed excessive at first. Now the notifications and ability to communicate with the machine while away are very useful and save time.

[This review was collected as part of a promotion.] This is the best washer/dryer combo I've ever owned. Unlike separate units that are stacked, this is a single unit with shared control logic. The dryer knows what you just washed so it adjusts automatically to dry the load. And it uses so little detergent and water but gets everything really clean. So it's good for the environment and for your energy budget.

I bought the set more than 2 years ago and. Hold my be happier. I especially love the steam feature which works like wonder when I use at home dry clean kits. The staked units also save a lot of space. It is gentle on my gas bill, too. I hardly notice any difference in the bill when I do laundry three times a day.