Customer reviews for 7.4 cu.ft. Ultra Large Capacity Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White

Customer reviews for 7.4 cu.ft. Ultra Large Capacity Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for

7.4 cu.ft. Ultra Large Capacity Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White

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4.4 out of 5 stars

stars72 ratings72 reviews

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Nov 2, 2023

Satisfied 76

2 out of 5 stars review

Verified Purchase

LG dryer Door Needs Re-engineering

Why only Fair? The door on this dryer does not make a complete connection with the dryer. There is a gap at the edge of the door. I had LG appliance person check it out. He said this is a common issue/complaint with this model. I would not recommend this dryer until they fix the issue of the door. The dryer itself works ok.

Review from lg.com

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reply from LG

Hello. Thank you for sharing your experience with your LG Dryer. Your feedback about the dryer door not sealing completely and the technician’s confirmation that this is a known issue with the model is helpful and appreciated. It's good to know the dryer is functioning otherwise, but we understand how the door fit can affect overall satisfaction. For reference, you can explore LG dryer support and product care resources here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Jan 24, 2024

PCMalo

5 out of 5 stars review

Verified Purchase

Works great with companion washer

The dryer works perfectly and does a fine job without taking forever to dry the cloths. I love how it communicates with the washer and knows what setting to use based on the washer setting.

Review from lg.com

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Nov 5, 2023

Uncle Dean

5 out of 5 stars review

Verified Purchase

Happy Wife, Happy Life!!!

[This review was collected as part of a promotion.] Was the perfect addition to a new, custom built home. Had all the features that my wife wanted and then some. All at a great price, which means value!!!

Review from lg.com

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Jan 10, 2024

kmyf

5 out of 5 stars review

Verified Purchase

Great machine at a great price

Great machine! The only thing I would change is the ability to alter the pre-programed cycles. For example, the Active Wear cycle is set to warm water, it would be nice to be able to change the water temp.

Review from lg.com

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May 16, 2024

Melissa55

5 out of 5 stars review

Verified Purchase

Best Dryer

[This review was collected as part of a promotion.] I bought this dryer about a month ago & am in love. It has a very large capacity so drying bedding is easy. I love the steam refresh feature!

Review from lg.com

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Jun 12, 2023

Eelexis2023

4 out of 5 stars review

Verified Purchase

Time saving = more complete in 1 day

This set washes and dries in under an hour (or around). I have never completely my families laundry in such short amount of time. Amazing cleaning with many settings that fit all the different loads of laundry we have.

Review from lg.com

Helpful?

reply from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Dryer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Mar 30, 2024

Farmdog

3 out of 5 stars review

Verified Purchase

Door doesn’t fully seal. No fix yet.

Door loose. Doesn’t seal well. Seems a known issue but no fix. LG sent a tech out and it seems there isn’t a fix…yet. Not sure how this could have passed QC. App/wifi setup flakey compared to the washer.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey there. We are dedicated to finding a solution to why your door is loose. Let's try the steps in this link to address the loose door on your LG washer: http://spr.ly/6422wEUqw. Let us know how it goes, send us a private message on social media @LGUSSupport, with your contact information, model, and serial number. We'll be here to help you through this. ^ Diego

Nov 14, 2023

TMR4

5 out of 5 stars review

Verified Purchase

Awesome

[This review was collected as part of a promotion.] I brought this washer and dryer set a month ago and I love it. Omg the best set I have bought yet.

Review from lg.com

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Feb 2, 2024

Dann M

4 out of 5 stars review

Verified Purchase

Good machine

[This review was collected as part of a promotion.] It works well. I think "AI" is a gimmick - it works better to choose the correct cycle than to choose AI.

Review from lg.com

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Jul 7, 2023

Annie K

5 out of 5 stars review

Verified Purchase

Love the app and notifications!

[This review was collected as part of a promotion.] I bought this a few months ago and I’m so happy I did! So cute and I love the app with remote start!

Review from lg.com

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