Dear Valued Customer, Thank you for sharing your positive experience with your new LG dryer! We’re thrilled to hear it’s drying your clothes quickly and offering the versatility you need with its multiple settings. It’s great to know the lint filter reminder and LG ThinQ app notifications are making your laundry routine easier and more convenient. Your satisfaction is our top priority, and we’re honored to be part of your home’s daily life. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9p.m. Eastern Time. Thank you for choosing LG Electronics!

Hello there, we understand and appreciate you sharing your experience with your LG DLEX6500B Front Load Electric Dryer. It’s great to hear that your new set is off to a strong start. The sleek design, smart features, and the rich black finish on this model really do stand out, and it’s wonderful that it’s been such a smooth upgrade after many years with your previous set. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

We’re really glad to hear you’ve had the chance to try your new DLEX6500B and share your first impressions with us. It’s great to know the dryer is performing well overall, and we completely understand your expectations around the AI features and noise level. With newer technology, it can sometimes take a few cycles to get fully familiar with the different sounds and adaptive operations, especially as the AI settings learn and adjust based on load types and usage patterns. We appreciate your honest feedback about the noise, as this helps us better understand how the experience feels in real everyday use. Even if it feels a little different at first, many users find the sound profile becomes more familiar over time as they continue using the appliance. If you ever have questions or would like help optimizing settings for quieter operation, our LG CareQ team is available at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/.

Thank you for sharing your feedback on the DLEX6500B—we’re thrilled to hear you’re loving your new LG machines! We appreciate your suggestion about saving custom settings and making them the default. Feedback like this helps us improve features for future updates and models. If you ever need assistance, our LG CareQ Team is happy to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ Enjoy your new dryer, and thank you for choosing LG!

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian

Hi Mik! We realize your experience falls short of our standards and are eager to hear the results of your latest technician appointment. Feel free to reach out to us on social media (@LGUSSupport) should you need further support. Be sure to include your phone, model, & serial number in a private message to us. We're here for your support until we reach a resolution you're satisfied with! ^Chris