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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.4 out of 5 stars
stars72 ratings72 reviews
  1. 5 stars71% (51)
  2. 4 stars14% (10)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star7% (5)
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Showing 11-20 of 72 reviews
Jul 28, 2023
Gary8R
4 out of 5 stars review

Verified Purchase

LG Stackable Dryer

[This review was collected as part of a promotion.] Bought this dryer a few weeks ago. So far, it's good, dries clothes as advertised and has a lot of preset dry cycles to choose from as well as a manual cycle. Its tub is very large more than enough for a king size blanket and it's very quiet, you can hardly hear it running. The thing that it's missing is being able to set a custom preset, I always have to select one that closest to what I'd want then select the additional options. On my old LG you could set up what you wanted and save it as a custom preset, so you just hit the custom button and start, done. Also, when selecting many of the presets you cannot modify the heat or dryness settings which don't make sense to me. Would love to see these features added or changed, maybe in a future firmware update.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Feb 9, 2024
John F55
5 out of 5 stars review

Verified Purchase

Works nicely

[This review was collected as part of a promotion.] We're on the older side and were worried it would be difficult to operate with the new type of control. It was actually quite easy. In fact, our first time to dry we chose AI to make it simple. Worked nicely and after one day of use, we feel like pros. Favorite features: 10 minute steam fresh

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Nov 21, 2023
Fish43
4 out of 5 stars review

Verified Purchase

The dryer lint tray reminder is my favorite

[This review was collected as part of a promotion.] A bit tricky to use since I’m not super tech savvy but I have noticed they do wash better! I can get more done at once. You need to watch for things getting caught up and stuck in the drum of the dryer as well. It washed my two pillows great and dried them. Once I went to wash my husband’s they didn’t fully finish the spin cycle and wouldn’t dry either.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Jul 20, 2023
dhinh
2 out of 5 stars review

Verified Purchase

Just look better than old school washer and dryers

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Social Media

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian

Feb 17, 2024
Anonymous
3 out of 5 stars review

Verified Purchase

Very sensitive to airflow and cold air coming in

Very sensitive to flow restrictions and cold air coming in. My control board went bad after five months and it was replaced. Still seem to have issues with the sensor and the heat. I will get notifications that I’ve got airflow blockage when I have a brand new pipe that was installed. Re-taped around some of the joints on that pipe to see if that helps.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Digital Care Team

Hi Dax! We understand that you have been experiencing an issue with your airflow blockage reading, and we'd like to help you resolve this issue once and for all! Please reach out to us so that we can help identify the culprit and provide our recommendations. Send us a private message on social media (@LGUSSupport) with your model & serial number along with your phone number. We look forward to getting your dryer back up and running! ^Chris http://spr.ly/6425nuPcP. ^Chris

Aug 14, 2023
Dgjb15
4 out of 5 stars review

Verified Purchase

Display issues

We bought this with the matching washer a couple months ago. It seems to work efficiently, our stuff is not shrunken or left damp. It has great features and settings! Lots of drying options! However, the display will sometimes not light up. We thought maybe there was a reason behind it, like a reset needed, or maybe when it stops and says 80% full (for the lint part, which is super helpful if you sometimes forget to clean it off) but those seem to not be the issue. We have come down to that there is something more than likely not connecting properly or loose in there. It's frustrating and disappointing when you spend this much money on something to not have it work perfectly.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Feb 24, 2024
GACMom
5 out of 5 stars review

Verified Purchase

Great

We are a repeat customer. Owning a set for 15 years but decided it was time for a new set instead of my handy husband continuing to replace parts. So far so good with this new set. Love the intelligence this set includes. And love the black color which actually appears more of a dark charcoal gray.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Digital Care Team

Hello there, we understand and appreciate you sharing your experience with your LG DLEX6500B Front Load Electric Dryer. It’s great to hear that your new set is off to a strong start. The sleek design, smart features, and the rich black finish on this model really do stand out, and it’s wonderful that it’s been such a smooth upgrade after many years with your previous set. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Nov 28, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Love the update features!

I absolutely love my new machine. I have been able to run a full set of cycles and have been impressed with all the settings and options. The size is perfect for my family of 4, we have a number of loads a week, but the size is good for me to ensure that I don't need to run more than needed. I have been impressed with the pairing and the way it interacts with the dryer, so it is aware without me needing to adjust the setting. The app is great and the updated features are fun.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
Mar 21, 2024
Miklbo
1 out of 5 stars review

Verified Purchase

Ugggh

[This review was collected as part of a promotion.] We bought this LG dryer 3 weeks ango and am very disappointed on the verge of angry! We have not been able to use it once because it has no heat, repairman came out after one week and found a bad gas valve and thermistor. 2 weeks later and he is supposed to be back tomorrow to install parts! Only reason I have a one star is because there were no zero stars

Review from lg.com
Helpful?2XTO82ZI3CB916407757129
reply from LG Digital Care Team

Hi Mik! We realize your experience falls short of our standards and are eager to hear the results of your latest technician appointment. Feel free to reach out to us on social media (@LGUSSupport) should you need further support. Be sure to include your phone, model, & serial number in a private message to us. We're here for your support until we reach a resolution you're satisfied with! ^Chris

Jan 8, 2024
Lynn Mike
5 out of 5 stars review

Verified Purchase

Intuitive controls, excellent operation.

We have been using it for about a month now. The controls are very intuitive. This dryer is "smart enough" to dry everything properly, even if we have mixed size items. Never over dries. We still haven't used all the features, but are loving it so far.

Review from lg.com
Helpful?2XTO82ZI3CB916407757129