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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White for
7.4 cu.ft. Ultra Large Capacity  Electric Dryer with Sensor Dry, Turbo Steam Technology and Wi-Fi Connectivity, White
4.3 out of 5 stars
stars
77 ratings77 reviews
  1. 5 stars69% (53)
  2. 4 stars16% (12)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 11-20 of 77 reviews
Nov 2, 2023
Reviewer name: Satisfied 76
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

LG dryer Door Needs Re-engineering

Why only Fair? The door on this dryer does not make a complete connection with the dryer. There is a gap at the edge of the door. I had LG appliance person check it out. He said this is a common issue/complaint with this model. I would not recommend this dryer until they fix the issue of the door. The dryer itself works ok.

Review from lg.com
Helpful?17DRD42DQIDB16407757129
reply from LG

Hello. Thank you for sharing your experience with your LG Dryer. Your feedback about the dryer door not sealing completely and the technician’s confirmation that this is a known issue with the model is helpful and appreciated. It's good to know the dryer is functioning otherwise, but we understand how the door fit can affect overall satisfaction. For reference, you can explore LG dryer support and product care resources here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Aug 29, 2023
Reviewer name: kam2023
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Perfect Dryer

I am absolutely thrilled with my new Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology! This appliance has truly revolutionized the way I do laundry, making the entire process not only more convenient but also more efficient. The Sensor Dry technology is a game-changer. I no longer have to worry about over-drying or under-drying my clothes. The dryer detects the moisture level in the garments and adjusts the drying time accordingly, ensuring that my clothes come out perfectly dry and ready to wear every time. This not only saves me time but also extends the life of my clothes by preventing unnecessary wear and tear. The addition of Steam Technology is a fantastic bonus. It's like having a mini-refresh cycle for my clothes. This feature comes in handy for those times when I want to quickly remove wrinkles and freshen up an outfit without having to go through a full wash cycle. It's perfect for delicate fabrics that need a little extra care. The Energy Star rating is a huge plus for me. I can now enjoy the convenience of a gas dryer while knowing that I'm also being environmentally conscious and saving on energy costs. It's a win-win situation! The smart functionality adds a whole new level of convenience to my laundry routine. I can control and monitor the dryer remotely using my smartphone, which is incredibly handy. Whether I'm starting a load while I'm at work or checking if my clothes are ready while I'm running errands, the smart features make my life so much easier. Beyond its impressive features, the sleek and modern design of the dryer complements my laundry room perfectly. It's a stylish addition that I'm proud to show off. In conclusion, I couldn't be happier with my Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology. It's efficient, convenient, and packed with features that have truly simplified my laundry routine. If you're in the market for a top-of-the-line dryer that offers both performance and innovation, look no further!

Review from lg.com
Helpful?17DRD42DQIDB16407757129
Aug 14, 2023
Reviewer name: Dgjb15
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Display issues

We bought this with the matching washer a couple months ago. It seems to work efficiently, our stuff is not shrunken or left damp. It has great features and settings! Lots of drying options! However, the display will sometimes not light up. We thought maybe there was a reason behind it, like a reset needed, or maybe when it stops and says 80% full (for the lint part, which is super helpful if you sometimes forget to clean it off) but those seem to not be the issue. We have come down to that there is something more than likely not connecting properly or loose in there. It's frustrating and disappointing when you spend this much money on something to not have it work perfectly.

Review from lg.com
Helpful?17DRD42DQIDB16407757129
Mar 25, 2024
Reviewer name: Ace4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I have been with another brand of appliances for the longest time and I was a bit scared to change and try different brand but I am very satisfied with my new LG dryer. It gets the job done and many more options to do. I can even control on my phone and also notifies me when the cycle is finished!!!! It’s just great!

Review from lg.com
Helpful?17DRD42DQIDB16407757129
Jul 20, 2023
Reviewer name: dhinh
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Just look better than old school washer and dryers

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

Review from lg.com
Helpful?17DRD42DQIDB16407757129
reply from LG Social Media

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian

Mar 30, 2024
Reviewer name: LaraV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product!

I brought this 2 washer and dryer a month ago and I am so happy with the quality and great features it has, it is very easy to connect to internet and keeps you poesred on when cycle finishes, also it has tons of functions that helps saving energy and water, the AI feature is amazing! It sense itself how much water and time is needed for every load.

Review from lg.com
Helpful?17DRD42DQIDB16407757129
reply from LG Digital Care Team

Hi Lara, thank you for sharing your experience with your 7.4 cu. ft. Smart Front Load Electric Dryer with AI Sensor Dry and TurboSteam Technology DLEX6500B. We understand how helpful smart features can be, and it’s great to hear the connectivity, energy‑saving functions, and AI sensing are making laundry easier for you. This model is designed to adapt to each load, and it’s wonderful to know it’s delivering that convenience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Feb 9, 2024
Reviewer name: John F55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works nicely

[This review was collected as part of a promotion.] We're on the older side and were worried it would be difficult to operate with the new type of control. It was actually quite easy. In fact, our first time to dry we chose AI to make it simple. Worked nicely and after one day of use, we feel like pros. Favorite features: 10 minute steam fresh

Review from lg.com
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Jan 8, 2024
Reviewer name: Lynn Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Intuitive controls, excellent operation.

We have been using it for about a month now. The controls are very intuitive. This dryer is "smart enough" to dry everything properly, even if we have mixed size items. Never over dries. We still haven't used all the features, but are loving it so far.

Review from lg.com
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Aug 19, 2023
Reviewer name: Adosxx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Dryer ever

[This review was collected as part of a promotion.] So my washer broke and I didn’t feel like putting any more money into my Maytags which were only a couple of years old. I saw that LG was getting top marks so I decided to try them this time around. I couldn’t be more pleased with my choice. The dryer has an easy to navigate knob with a display with multiple dry options that include AI Dry in which the dryer senses your clothing, Timed dry that allows you to choose your own settings, Bedding, Towels, Quick Dry, Steam Fresh which I really love, and then you have Normal, Delicates, Power Dry, and Perm. Press. Hopefully I didn’t miss any, but then with the ThinQ app you get an additional 15 different dry cycles to choose from plus you can check on your dry cycle time or just look for the alerts it sends to your smart phone when the cycle has ended. You can also operate the dryer remotely with the app as well. Lastly it has an option called Smart Diagnosis if there are problems with you dryer that may need repair. Ive never loved a dryer before, but now I do

Review from lg.com
Helpful?17DRD42DQIDB16407757129
Sep 3, 2023
Reviewer name: Adal 385977
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good machines

I bought these machines in May 2023 and so far I am very happy with my purchase, There is something I did not like, the door of the dryer at the bottom where the seal is and the glass at the moment of finishing the drying always fills with fluff,Removing that, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?17DRD42DQIDB16407757129